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Bókun description
Bókun is a cloud-based booking and management software designed specifically for tour and activity operators. It provides tools to manage bookings, connect with online travel agencies (including its parent company Viator), and create a bookable website. Bókun aims to help businesses in the tours and activities sector streamline their operations, expand their reach, and ultimately increase bookings. Features include automated confirmations and reminders, inventory management, and a reseller marketplace.
Who is Bókun best for
Bókun is a booking and management software for tour and activity operators. Users praise its excellent customer support and seamless Viator integration. However, some find the pricing complex and setup challenging. Bókun offers tools to manage bookings, connect with OTAs, and create bookable websites, helping businesses streamline operations and boost bookings.
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Best for small to medium-sized tour and activity operators.
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Ideal for businesses in the hospitality and tourism industry.
Bókun features
Supported Bókun allows booking tours and managing tour reservations. |
Supported Bókun allows embedding booking widgets into websites using generated embed codes. |
Supported Bókun supports integration with various OTAs, including Viator and Expedia, through live connections and a marketplace. |
Supported Bókun offers calendar management with real-time updates and centralized booking view. |
Supported Bookings can be modified by suppliers and marketplace sellers. |
Supported Bookings can be cancelled individually or in bulk. |
Supported Bókun allows creating bookings via UI and API. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Bókun reviews
We've summarised 437 Bókun reviews (Bókun Software Advice reviews, Bókun GetApp reviews, Bókun TrustPilot reviews, Bókun Capterra reviews and Bókun G2 reviews) and summarised the main points below.
- Excellent and responsive customer support via chat and email.
- Seamless integration with Viator and TripAdvisor.
- User-friendly booking management platform.
- Useful marketplace for connecting with resellers and partners.
- Customizable booking widgets for websites.
- High monthly subscription fee during low booking seasons like winter and during the COVID pandemic.
- Limited payment providers for South Africa.
- Lack of 24/7 chat support, reliance on email for urgent issues.
- Unclear pricing structure and complex UX for resellers.
- Difficult product setup process, especially for bundles and complex tours.
Bókun pricing
The commentary is based on 25 reviews from Bókun Capterra reviews, Bókun G2 reviews and Bókun Software Advice reviews.
Bókun's pricing is generally considered affordable and a good value, especially for smaller businesses. However, some users mention the commission-based fees and cost of external apps as potential drawbacks for high-volume sellers. The complexity of pricing structures was also noted.
Users sentiment
See the Bókun pricing page.
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Bókun has a free plan.
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Bókun has a free trial.
The basics to trial Bókun and manage Viator bookings. Includes 1 user, managing bookings, no fees on Viator and adding manual bookings.
For businesses looking to get started selling online. Includes up to 5 users and everything in the Free plan, plus online selling via booking widgets, OTAs & Marketplace, managing availability across multiple channels, and no fees on offline bookings.
For growing businesses. Includes up to 10 users and everything in the Start plan, plus an agent area, Zapier integration, additional onboarding support, and an annual review.
For high volume businesses. Includes unlimited users and everything in the Plus plan, plus additional sub-vendors, and priority customer support.
Bókun alternatives
Bókun FAQ
Bókun is a cloud-based booking software for tour and activity operators. It helps manage bookings, connect with online travel agencies like Viator and Expedia, and create bookable websites. Bókun streamlines operations, expands reach, and increases bookings through features like automated confirmations, inventory management, and a reseller marketplace.
What is Bókun and what does Bókun do?
Bókun is a cloud-based booking software for tour and activity operators. It helps manage bookings, connect with online travel agencies like Viator and Expedia, and create bookable websites. Bókun streamlines operations, expands reach, and increases bookings through features like automated confirmations, inventory management, and a reseller marketplace.
Bókun integrates with various online travel agencies (OTAs) like Viator and Expedia, offering a reseller marketplace and website integration via embeddable booking widgets. It also provides API access for custom integrations.
How does Bókun integrate with other tools?
Bókun integrates with various online travel agencies (OTAs) like Viator and Expedia, offering a reseller marketplace and website integration via embeddable booking widgets. It also provides API access for custom integrations.
Alternatives to Bókun include Peek Pro, Checkfront, and TrekkSoft. These competitors offer similar features such as online booking, resource management, and integrations with online travel agencies. AnyRoad focuses on experiential marketing, while WeTravel caters to multi-day group trips. TravelPerk specializes in business travel management.
What the main competitors of Bókun?
Alternatives to Bókun include Peek Pro, Checkfront, and TrekkSoft. These competitors offer similar features such as online booking, resource management, and integrations with online travel agencies. AnyRoad focuses on experiential marketing, while WeTravel caters to multi-day group trips. TravelPerk specializes in business travel management.
Yes, Bókun is a legitimate booking and management software for tour and activity operators. It's known for its user-friendly platform, Viator integration, and excellent customer support. However, be aware of potential drawbacks like the pricing structure and setup process.
Is Bókun legit?
Yes, Bókun is a legitimate booking and management software for tour and activity operators. It's known for its user-friendly platform, Viator integration, and excellent customer support. However, be aware of potential drawbacks like the pricing structure and setup process.
Bókun pricing includes a Free plan, a Start plan at $49/month, a Plus plan at $149/month, and a Premium plan at $499/month. A 14-day free trial is available. Is Bókun worth it? Consider the product features and your business needs when deciding.
How much does Bókun cost?
Bókun pricing includes a Free plan, a Start plan at $49/month, a Plus plan at $149/month, and a Premium plan at $499/month. A 14-day free trial is available. Is Bókun worth it? Consider the product features and your business needs when deciding.
Bókun's customer service receives positive feedback for its helpful and responsive team, especially via chat. However, some users mention occasional slow response times and desire 24/7 chat support. Overall, users appreciate the support team's assistance in resolving issues.
Is Bókun customer service good?
Bókun's customer service receives positive feedback for its helpful and responsive team, especially via chat. However, some users mention occasional slow response times and desire 24/7 chat support. Overall, users appreciate the support team's assistance in resolving issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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