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Usermaven

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Company health

Employee growth
8% increase in the last year
Web traffic
24% decrease in the last quarter

Ratings

G2
4.9/5
(83)
Capterra
4.9/5
(50)

Usermaven description

Usermaven is a privacy-focused website and product analytics tool designed for marketers and product teams at businesses of all sizes. It offers easy-to-understand dashboards and reports that track website traffic, user behavior, and conversion funnels. Usermaven prides itself on its no-code setup, AI-powered insights, and compliance with data privacy regulations. Its simplified approach to analytics aims to help users quickly identify areas for improvement and make data-driven decisions to optimize their websites and products for better performance and growth.


Who is Usermaven best for

Usermaven is a privacy-focused analytics platform ideal for marketers and product teams. Users praise its intuitive interface, valuable insights, and excellent customer support. Some users mention limited integrations and occasional slow loading times. Usermaven is best for SMBs in marketing, advertising, or e-commerce.

  • Best for small to medium-sized businesses (SMBs) seeking a privacy-focused analytics solution.

  • Ideal for marketing, advertising, software, and e-commerce businesses.


Usermaven features

Supported

Usermaven offers AI-powered answers via Maven AI, using existing data for insights.

Supported

Usermaven offers real-time data analysis and reporting.

Supported

Usermaven supports creating funnels, analyzing their performance, and identifying drop-off points.

Supported

Usermaven supports behavioral segmentation based on user interactions.

Supported

Usermaven provides real-time website analytics, tracking user behavior and key metrics.

Supported

Usermaven offers customer journey analytics, focusing on AI-powered insights within websites and web apps.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.04

Customer Service

Strongly positive
+0.83

Ease of Use

Strongly positive
+0.98

Reliability and Performance

Strongly positive
+0.79

Ease of Implementation

Strongly positive
+0.81

Scalability

Rather positive
+0.6

Usermaven reviews

We've summarised 128 Usermaven reviews (Usermaven Capterra reviews and Usermaven G2 reviews) and summarised the main points below.

Pros of Usermaven
  • Easy-to-use and intuitive interface, praised for its clean design and simplicity.
  • Privacy-focused approach, including cookieless tracking and GDPR compliance.
  • Valuable insights into user behavior and website traffic.
  • Regular updates and new features being added.
  • Excellent and responsive customer support
Cons of Usermaven
  • Limited integrations with other tools.
  • Some features, like advanced customization for data visualization and ecommerce tracking, are lacking, especially in the basic plan.
  • Occasional slow loading of pages and reports.
  • WordPress plugin could be more comprehensive.
  • Product analytics can be expensive

Usermaven pricing

The commentary is based on 31 reviews from Usermaven Capterra reviews and Usermaven G2 reviews.

Usermaven is praised for its affordability and valuable features, especially considering its privacy focus. Some users mention the tiered subscription model and desire for more features in lower plans, while others highlight the cost-effectiveness, particularly those who secured lifetime deals. A few users found the product analytics pricing high.

Users sentiment

Neutral
+0.04

See the Usermaven pricing page.

  • Usermaven has a free plan.

  • Usermaven has a free trial.

Pro
12

Simple website analytics for businesses and agencies. Includes 3 users, 5 workspaces, and 2 years of data retention.

Premium
42

Advanced analytics for growing businesses and agencies. Includes unlimited users, 10 workspaces, unlimited data retention, product analytics for SaaS, funnel analysis, journeys, trends analysis, channel/source attribution, content attribution, paid ads attribution, user and company profiles, segments, custom dashboards, email and Slack reports, Google, Meta & LinkedIn ads integrations, Maven AI, and AI-powered insights.

Enterprise
Custom

Tailored setup for businesses with custom requirements. Includes unlimited users, unlimited workspaces, unlimited data retention, on-premise hosting, private cloud hosting, custom integrations, data warehouse ingestion, guided onboarding, dedicated account manager, advanced security & privacy compliance, and priority support.


Usermaven alternatives

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    Oracle Infinity
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  • Logo of Mitzu
    Mitzu
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  • Logo of Kubit
    Kubit
    Unlock customer behavior insights directly from your data warehouse.
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Usermaven FAQ

  • What is Usermaven and what does Usermaven do?

    Usermaven is a privacy-focused product and website analytics tool offering AI-powered insights and easy-to-understand reports. It helps marketers and product teams analyze website traffic, user behavior, and conversion funnels to optimize performance. Usermaven features no-code setup, real-time analytics, and compliance with data privacy regulations.

  • How does Usermaven integrate with other tools?

    Usermaven offers limited integrations, a point of concern for some users. While it excels in providing core analytics features, its ability to connect with other tools in a user's workflow is not as robust as some competitors.

  • What the main competitors of Usermaven?

    Alternatives to Usermaven include Swetrix, a privacy-focused analytics tool, and Looker, a business intelligence platform from Google Cloud. Other competitors are Supermetrics for marketing data analysis, and AppMetrica for mobile app analytics.

  • Is Usermaven legit?

    Usermaven is a safe and legitimate product analytics platform. It offers a privacy-focused, cookieless approach praised for its intuitive interface and valuable insights. However, some users mention limited integrations as a drawback.

  • How much does Usermaven cost?

    Usermaven's pricing starts at $12/month for the Pro plan. The Premium plan is $42/month, while the Enterprise plan has custom pricing. They also have a free plan and a free trial. Additional workspaces cost $10/month. Is Usermaven worth it? The product offers simple website analytics and scales to advanced features, making it a good value depending on your needs.

  • Is Usermaven customer service good?

    Usermaven's customer service is highly regarded by users, who praise the team's responsiveness and helpfulness. Support is readily available and quick to resolve issues, often responding within minutes. This positive feedback contributes to Usermaven's strong reputation for excellent customer support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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