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Crowd

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Last updated on

Company health

Employee growth
49% increase in the last year
Web traffic
No change in the last quarter

Ratings

G2
0.0/5
(3)

Crowd description

Crowd is an all-in-one user research and feedback platform. It helps you gather feedback from your customers, analyze the data, and make better decisions about your product or service. You can run tests, surveys, and focus groups. Crowd also offers templates and integrations to simplify your workflow. Crowd is designed to help businesses of all sizes improve their customer experience and grow their business.


Who is Crowd best for

Crowd is a user research and feedback platform designed for product teams at small to medium-sized businesses. It helps you gather and analyze customer feedback, run tests, and improve customer experience. Crowd offers various features like feedback modules, pre-built templates, and integrations to simplify workflows. Users appreciate the platform's ease of use and comprehensive features.

  • Best for small to medium businesses (1-100 employees or 101-1000 employees).

  • Suitable for businesses across all industries.


Crowd features

Supported

Crowd offers a customizable feedback widget for gathering various feedback types, including ratings and comments.

Supported

Crowd offers pre-built templates for various use cases to streamline workflows.

Supported

Crowd supports unmoderated usability testing, allowing participants to complete tasks at their own pace.

Supported

Crowd supports feedback widgets for gathering user feedback within products.

Supported

Crowd supports collecting and analyzing user feedback to understand trends.

Supported

Crowd supports moderated user interviews for gathering in-depth qualitative feedback.


Crowd pricing

See the Crowd pricing page.

  • Crowd has a free plan.

Free
0

This plan includes 3 unmoderated tests, 1 feedback widget, and 20 responses each for tests and widgets. It also offers 2 available docs, 1 Kanban board, 1 editor seat, and unlimited viewer seats.

Starter
79

This plan provides unlimited unmoderated tests, unlimited feedback widgets, and 300 responses each for tests and widgets. It also includes 20 available docs, 5 Kanban boards, 2 editor seats, and unlimited viewer seats.

Growth
199

This plan includes 10 active moderated sessions, unlimited unmoderated tests, unlimited feedback widgets, and 1000 responses each for tests and widgets. It also offers unlimited docs, unlimited Kanban boards, 5 editor seats, and unlimited viewer seats.

Enterprise
Custom

This plan offers unlimited moderated sessions, unlimited unmoderated tests, unlimited feedback widgets, and unlimited responses for tests and widgets. It also provides unlimited docs, unlimited Kanban boards, unlimited editor seats, and unlimited viewer seats.


Crowd alternatives

  • Logo of Lightster
    Lightster
    Connects you with your target audience for user research and testing.
    Read more
  • Logo of PlaybookUX
    PlaybookUX
    User research platform for fast, quality insights.
    Read more
  • Logo of Qwary
    Qwary
    Understand user behavior, improve products, and reduce churn.
    Read more
  • Logo of eTrusted
    eTrusted
    Collect, manage, and analyze customer feedback for better decisions.
    Read more
  • Logo of Canny
    Canny
    Capture, prioritize, and act on user feedback for better products.
    Read more
  • Logo of Rapidr
    Rapidr
    Centralize, prioritize, and share product feedback and roadmaps.
    Read more

Crowd FAQ

  • What is Crowd and what does Crowd do?

    Crowd is a user research and feedback platform that helps businesses gather and analyze customer feedback to improve products and services. It offers feedback modules, pre-built templates, and supports both unmoderated and moderated user research methods. Crowd is designed for small to medium-sized businesses focused on design and user experience.

  • How does Crowd integrate with other tools?

    Crowd integrates with other tools through its feedback modules and pre-built templates, simplifying workflows. More specific information on integration capabilities is limited. Consider exploring alternative platforms if seamless integrations with specific tools are critical.

  • What the main competitors of Crowd?

    Crowd's main competitors include Screeb, Verint Voice of the Customer, Wondering, and Chatty Insights. These platforms offer similar user research and feedback collection functionalities, catering to businesses seeking to improve customer experience and product development. Jira and Microsoft Forms also offer overlapping features for feedback collection and project management.

  • Is Crowd legit?

    Crowd appears legitimate, offering user research and feedback tools with varied pricing tiers. It's suitable for small to medium businesses seeking to improve customer experience and product design, with positive website traffic growth indicating increasing popularity.

  • How much does Crowd cost?

    Crowd's pricing includes a free plan, and paid plans starting at $79/month for the Starter plan, $199/month for the Growth plan, and custom pricing for the Enterprise plan. Is Crowd worth it? The free plan is a good starting point for solo user researchers, while larger teams may find value in the paid plans for increased responses and other product features.

  • Is Crowd customer service good?

    Crowd's customer service is generally considered responsive and helpful, especially during beta testing phases. However, some users desire improved support to avoid feeling stranded when they need assistance.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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