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vcita

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Company health

Employee growth
3% increase in the last year
Web traffic
3% decrease in the last quarter
Financing
April 2019 - $15M

Ratings

G2
4.6/5
(74)
Capterra
4.4/5
(232)
Glassdoor
4.5/5
(69)

vcita description

vcita is an all-in-one business management software designed for small and medium businesses. It offers tools for scheduling, billing and invoicing, client management, and marketing. With features like online appointment scheduling, automated reminders, and payment processing, vcita aims to help businesses save time and increase efficiency. It stands out with its client portal, allowing customers to book appointments, make payments, and access their information 24/7. vcita also offers integrations with popular business tools.


Who is vcita best for

vcita is an all-in-one business management solution designed for SMBs. Users love its intuitive interface, seamless website integration, and automated reminders. However, some users have reported issues with customer service and recurring bugs. It's best for service-based businesses needing online scheduling, client management, and marketing automation.

  • Best fit for small to medium-sized businesses (SMBs).

  • Ideal for businesses in professional services, healthcare, education, and more.


vcita features

Supported

Automated reminders are supported via email and SMS.

Supported

Vcita supports campaign management with planning, execution, and analysis tools.

Supported

The client portal is secure, customizable with branding, and compatible with various devices.

Supported

Vcita supports online booking, automated reminders, calendar syncing, and flexible scheduling.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.43

Customer Service

Neutral
+0

Ease of Use

Rather positive
+0.67

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Rather positive
+0.6

vcita reviews

We've summarised 306 vcita reviews (vcita Software Advice reviews, vcita GetApp reviews, vcita Capterra reviews and vcita G2 reviews) and summarised the main points below.

Pros of vcita
  • Easy to use and intuitive interface for both business owners and clients
  • Seamless integration with websites, including a user-friendly scheduling widget
  • Excellent automated appointment reminders and confirmations
  • Client portal facilitates convenient communication and document sharing
Cons of vcita
  • Customer service is lacking, slow response times, and unhelpful staff
  • Recurring bugs and glitches, especially with calendar syncing and the mobile app
  • Limited payment processing options beyond Stripe and PayPal
  • Document management needs improvement, limited upload size, inability to attach multiple documents to emails

vcita pricing

The commentary is based on 43 reviews from vcita Capterra reviews, vcita G2 reviews, vcita GetApp reviews and vcita Software Advice reviews.

Vcitas pricing is a common concern. While many appreciate the value and features for the price, others find the monthly or annual costs too high, especially for smaller businesses or individual users. Some users suggest exploring the free version before committing to a paid plan.

Users sentiment

Rather negative
-0.43

See the vcita pricing page.

  • vcita has a free trial.

Kickstart
$35 / month

For solopreneurs who need all the basics to get started.

Business
$54 / month

For established business managing & growing a successful business.

Platinum
$110 / month

For businesses looking to unlock advanced features and popular apps.


vcita alternatives

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  • Logo of Practice
    Practice
    Client management made simple: Streamlined admin, happy clients.
    Read more
  • Logo of BookingKoala
    BookingKoala
    Effortless appointment scheduling, sales, and marketing for service businesses.
    Read more
  • Logo of Vagaro
    Vagaro
    Salon, spa, fitness booking and business management software.
    Read more
  • Logo of YouCanBookMe
    YouCanBookMe
    Effortless appointment scheduling that saves you time.
    Read more
  • Logo of Boulevard
    Boulevard
    Streamlines appointment scheduling, client management, and payments for salons and spas.
    Read more

vcita FAQ

  • What is vcita and what does vcita do?

    vcita is a business management platform for SMBs offering scheduling, billing, client management, and marketing tools. It features online appointment booking, automated reminders, and a client portal for 24/7 access. vcita helps businesses streamline operations, improve communication, and enhance customer relationships.

  • How does vcita integrate with other tools?

    vcita integrates with popular business tools, including calendars, payment gateways, and marketing platforms. It connects with Google Calendar, Outlook Calendar, and others. Payment integrations include Stripe and PayPal. Marketing integrations enhance vcita's CRM and automation capabilities.

  • What the main competitors of vcita?

    vcita's main competitors include SuiteDash, Shore, and Thryv. These alternatives offer similar features such as online scheduling, client management, and billing functionalities for small to medium-sized businesses. Other competitors, like Flowlu and ActiveCampaign, offer broader business management or marketing automation capabilities.

  • Is vcita legit?

    Yes, vcita is a legitimate business management software. It's known for its user-friendly interface and convenient client portal. However, some users have reported issues with customer service and recurring bugs. Consider these factors when evaluating if vcita is safe and right for your business.

  • How much does vcita cost?

    vcita pricing starts at $35/month for the Kickstart plan, $54/month for the Business plan, and $110/month for the Platinum plan. A 14-day free trial is available. Annual subscriptions offer a discounted price. Several paid add-ons are also available to enhance functionality.

  • Is vcita customer service good?

    vcita's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report slow response times, unhelpful staff, and difficulty reaching a live person. Some users mention positive interactions with specific support staff members, and others highlight the value of webinars and training resources.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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