Logo of Vidyard

Vidyard

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Company health

Employee growth
26% decrease in the last year
Web traffic
5% decrease in the last quarter

Ratings

G2
4.5/5
(798)
Capterra
4.5/5
(116)
TrustPilot
2.9/5
(2)
Glassdoor
2.3/5
(4)

Vidyard description

Vidyard is a video platform designed for sales and marketing teams in businesses of all sizes. It allows you to easily record, send, and manage videos for all your needs, from personalized sales emails to hosting webinars and product demos. Vidyard helps you stand out from the competition by adding a personal touch to your communication and provides analytics so you can track viewer engagement. Integrations with popular sales and marketing tools let you seamlessly incorporate video into your existing workflow.


Who is Vidyard best for

Vidyard is a versatile video platform ideal for sales and marketing teams looking to enhance their communication through personalized video messaging. Users praise its user-friendly interface and seamless integrations with popular sales and marketing tools. However, some have noted limitations in video editing capabilities and occasional glitches with the Chrome extension. Despite some drawbacks, Vidyard remains a popular choice for businesses seeking to leverage the power of video for increased engagement and sales.

  • Best for small to enterprise businesses.

  • Ideal for software, marketing, and media companies.


Vidyard features

Supported

Vidyard supports recording from webcam during screen recording.

Supported

Vidyard supports screen recording on desktop and in-browser.

Supported

Vidyard provides detailed video analytics, including viewer engagement and viewing metrics.

Supported

Vidyard allows easy recording, sharing, and embedding of videos, including on sales pages.

Supported

Yes, personalized videos can be created and integrated with sales tools.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.45

Customer Service

Strongly positive
+0.83

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Neutral
-0.28

Ease of Implementation

Rather positive
+0.69

Scalability

Rather negative
-0.33

Vidyard reviews

We've summarised 916 Vidyard reviews (Vidyard GetApp reviews, Vidyard TrustPilot reviews, Vidyard Capterra reviews and Vidyard G2 reviews) and summarised the main points below.

Pros of Vidyard
  • Easy to use and user-friendly interface for recording and sharing videos.
  • Seamless integration with other platforms, including Gmail, Outlook, HubSpot, Salesforce, and SalesLoft.
  • Personalized video messaging capabilities for sales outreach and customer communication.
  • Chrome extension allows for quick and convenient screen and webcam recording.
  • Provides valuable analytics and insights into video viewer engagement, including view counts, watch time, and viewer location.
Cons of Vidyard
  • Limited video editing capabilities, only allowing trimming from the beginning and end.
  • Occasional glitches and bugs with the Chrome extension, sometimes requiring browser restarts.
  • Videos cannot be played directly within emails or LinkedIn, requiring users to click a link to view on the Vidyard platform.
  • Limited free plan functionality with restrictions on the number of videos and access to analytics.
  • Inconsistent viewer tracking and analytics reporting, particularly when shared with multiple recipients or within an organization.

Vidyard pricing

The commentary is based on 47 reviews from Vidyard Capterra reviews, Vidyard G2 reviews and Vidyard GetApp reviews.

Vidyard's pricing is generally seen as expensive, especially for small businesses and individuals. While the free version is appreciated, the paid plans are considered worthwhile for sales teams and marketers seeking advanced features like analytics and personalized video. However, some users feel the price is too high for limited functionality or personal use.

Users sentiment

Rather negative
-0.45

See the Vidyard pricing page.

  • Vidyard has a free plan.

  • Vidyard has a free trial.

Free
0

The easiest way to start recording and sharing amazing videos. Includes limited recordings and features.

Plus
$708/year/user

Improve performance with advanced features for your whole team. Includes full video analytics, customizable branding, team performance analytics, folder management, and video captions.

Business
Custom

Enhance your video strategy with integrations and advanced security. Includes CRM/MAP integration, fully customizable CTAs, custom permissions and security options, and priority support and onboarding.


Vidyard alternatives

  • Logo of Loom
    vidyard vs Loom
    Record, share, and watch short videos effortlessly.
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  • Logo of Vouch
    Vouch
    Easy video messaging for HR: capture, edit, and share.
    Read more
  • Logo of Sendspark
    Sendspark
    Async video messaging: record, share, and track with ease.
    Read more
  • Logo of Wistia
    Wistia
    Pro video hosting, marketing, and analytics for serious results.
    Read more
  • Logo of SalesMail
    SalesMail
    Personalized video emails boost sales engagement and build rapport.
    Read more
  • Logo of Firework
    Firework
    Short-form shoppable videos boost website engagement and sales.
    Read more

Vidyard FAQ

  • What is Vidyard and what does Vidyard do?

    Vidyard is a video platform for sales and marketing teams. It enables easy recording, sharing, and management of videos for personalized outreach, webinars, and product demos. Vidyard provides analytics to track viewer engagement and integrates with sales and marketing tools.

  • How does Vidyard integrate with other tools?

    Vidyard integrates with popular sales and marketing tools like Salesforce, HubSpot, SalesLoft, Gmail, and Outlook, enabling seamless incorporation of video into your existing workflow. It also offers a Chrome extension for quick recording.

  • What the main competitors of Vidyard?

    Top Vidyard competitors include Dubb, TwentyThree, and Consensus. These platforms offer similar video hosting, creation, and analytics features, often with a focus on sales and marketing teams. Consider ClickUp and Fathom for broader functionalities like project management and meeting assistance.

  • Is Vidyard legit?

    Yes, Vidyard is a legitimate video platform used by many businesses for sales and marketing. It's known for its ease of use and integrations, though some users mention occasional glitches and limited editing capabilities. For more in-depth info, research "is Vidyard safe".

  • How much does Vidyard cost?

    Vidyard's pricing includes a Free plan, a Plus plan at $708/year/user, and a Business plan with custom pricing. Whether Vidyard is worth it depends on your video needs and budget. Contact sales for Business plan pricing and add-on costs.

  • Is Vidyard customer service good?

    Vidyard's customer service receives positive feedback. Users highlight the helpfulness, responsiveness, and friendliness of the support team. They appreciate the readily available assistance for onboarding, troubleshooting, and maximizing the platform's features. Some users mention slow loading times for larger video files.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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