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Virtuagym

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Company health

Employee growth
7% decrease in the last year
Web traffic
8% decrease in the last quarter
Financing
January 2022 - $13M

Ratings

G2
4.4/5
(55)
Capterra
3.9/5
(233)
Glassdoor
4.0/5
(185)

Virtuagym description

Virtuagym is a comprehensive fitness business management software platform used by gyms, personal trainers, and health clubs. It offers tools to manage memberships, process payments, schedule classes and appointments, track client progress, and deliver online coaching. With a mobile app for both clients and businesses, Virtuagym aims to streamline operations, improve client engagement, and support growth for fitness businesses of all sizes.


Who is Virtuagym best for

Virtuagym is a comprehensive fitness business management platform streamlining operations for gyms and trainers. Users love the user-friendly interface, extensive exercise library, and branded mobile app. However, some have noted issues with nutrition data accuracy and mobile app bugs. Perfect for businesses seeking improved client engagement and simplified management.

  • Best for small to medium-sized businesses in the health and wellness industry.

  • Ideal for gyms, personal trainers, and health clubs.


Virtuagym features

Supported

Virtuagym supports scheduling and managing classes.

Supported

Virtuagym supports tracking client membership status and history.

Supported

Virtuagym offers mobile apps for both clients and coaches on iOS and Android.

Supported

Trainers can create and send personalized workout plans.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.25

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+0.73

Reliability and Performance

Rather negative
-0.67

Ease of Implementation

Rather negative
-0.33

Virtuagym reviews

We've summarised 288 Virtuagym reviews (Virtuagym Software Advice reviews, Virtuagym GetApp reviews, Virtuagym Capterra reviews and Virtuagym G2 reviews) and summarised the main points below.

Pros of Virtuagym
  • User-friendly interface for scheduling classes and managing bookings.
  • Extensive exercise library with demonstration videos for diverse workout programs.
  • Customizable workout plans tailored to individual client needs.
  • Branded mobile app enhances client engagement and brand identity.
  • Excellent and responsive customer support, especially during onboarding.
Cons of Virtuagym
  • Inaccurate nutrition data, impacting meal plan creation and client trust.
  • Limited customization for nutrition plans, lacking recipe creation and macro tracking in grams.
  • Client-side mobile app can be slow, buggy, and require frequent reinstallation.
  • Workout editor limitations prevent creating supersets and circuits easily.
  • Confusing credit system and unclear pricing structure lead to billing issues.

Virtuagym pricing

The commentary is based on 37 reviews from Virtuagym Capterra reviews, Virtuagym G2 reviews, Virtuagym GetApp reviews and Virtuagym Software Advice reviews.

Reviews frequently mention Virtuagym's high cost, with some feeling the software is overpriced for its functionality, especially for smaller businesses. Others note a confusing pricing structure, unexpected price increases, and difficulty canceling subscriptions. While some find the features justify the expense, many express dissatisfaction with the value received.

Users sentiment

Neutral
-0.25

Virtuagym alternatives

  • Logo of bsport
    bsport
    Streamlines fitness business: bookings, memberships, marketing, payments.
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  • Logo of Hapana
    Hapana
    Streamlines gym management, boosting growth with member engagement tools.
    Read more
  • Logo of WellnessLiving
    WellnessLiving
    Streamlines fitness business operations, boosts client engagement, and fuels growth.
    Read more
  • Logo of PushPress
    PushPress
    Gym management software streamlining admin, boosting retention.
    Read more
  • Logo of Bookee
    Bookee
    Manage fitness studios, memberships, and marketing, effortlessly.
    Read more
  • Logo of ClubReady
    ClubReady
    Manages fitness businesses: memberships, classes, and performance.
    Read more

Virtuagym FAQ

  • What is Virtuagym and what does Virtuagym do?

    Virtuagym is a fitness management software platform for gyms, trainers, and health clubs. It provides tools for scheduling, memberships, payments, progress tracking, and online coaching. A mobile app streamlines operations and boosts client engagement.

  • How does Virtuagym integrate with other tools?

    Virtuagym integrates with various tools through its open API and existing partnerships. It connects with payment gateways, wearable devices, and other fitness apps, enabling data synchronization and broader functionality for fitness businesses.

  • What the main competitors of Virtuagym?

    Virtuagym's main competitors include Vagaro, TeamUp, Mindbody, PT Distinction, and Fithive. These platforms offer similar features for managing fitness businesses, such as scheduling, memberships, and client communication.

  • Is Virtuagym legit?

    Virtuagym is a legitimate fitness management software. User reviews praise its user-friendly interface and comprehensive features. However, some users report issues with nutrition data accuracy, mobile app performance, and complex pricing. Consider these factors when evaluating if Virtuagym is safe and suitable for your needs.

  • How much does Virtuagym cost?

    Virtuagym doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if Virtuagym is worth the investment for you.

  • Is Virtuagym customer service good?

    Virtuagym's customer service receives mixed reviews. While many users praise the helpful and responsive support, especially during onboarding, others have experienced slow response times, unhelpful advice, and difficulty resolving technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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