Logo of Vtiger All-In-One CRM

Vtiger All-In-One CRM

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Company health

Employee growth
8% increase in the last year
Web traffic
6% increase in the last quarter

Ratings

G2
4.3/5
(410)
Glassdoor
4.1/5
(60)

Vtiger All-In-One CRM description

Vtiger All-In-One CRM is a cloud-based customer relationship management solution for small and medium businesses wanting better customer engagement. It offers a single platform for sales, marketing, and customer support, giving a 360-degree view of every customer. Features include contact management, sales automation, marketing campaigns, customer support ticketing, and workflow automation. Vtiger stands out with its unified approach to customer data, breaking down data silos between departments and providing a single source of truth. This allows for more informed decisions, improved collaboration, and a better overall customer experience.


What companies are using Vtiger All-In-One CRM?

Breezway Australia Pty Ltd is using Vtiger All-In-One CRM
Breezway Australia Pty Ltd
Impacti is using Vtiger All-In-One CRM
Impacti
TXM is using Vtiger All-In-One CRM
TXM
Zapier is used by Breezway Australia Pty Ltd, Impacti, TXM.

Who is Vtiger All-In-One CRM best for

Vtiger is an all-in-one CRM perfect for small to medium businesses seeking streamlined sales, marketing, and customer support. Users praise its customizability and cost-effectiveness but note some issues with loading times and the mobile app. It offers a unified platform for improved customer engagement and a 360-degree customer view.

  • Ideal for small to medium-sized businesses.

  • Suitable for various sectors, including Healthcare, Finance, and E-commerce.


Vtiger All-In-One CRM features

Supported

Vtiger All-In-One CRM offers a single platform for sales, marketing, and customer support, providing a 360-degree view of every customer.

Supported

Vtiger One CRM streamlines workflows by connecting various applications, simplifying data management, and improving team collaboration.

Supported

Vtiger CRM automates sales processes, manages leads, and tracks opportunities effectively to boost sales performance.

Supported

Vtiger CRM offers comprehensive marketing automation tools to nurture leads and streamline marketing campaigns.

Supported

Vtiger CRM offers comprehensive customer support capabilities, including case management and self-service options, to improve customer satisfaction.

Supported

Vtiger CRM helps manage customer interactions across various channels like email, phone, and chat, ensuring seamless communication and improved customer experience.

Supported

Vtiger CRM helps manage projects efficiently by offering tools to plan, execute, and track project progress.


Vtiger All-In-One CRM reviews

We've summarised 409 Vtiger All-In-One CRM reviews (Vtiger All-In-One CRM G2 reviews) and summarised the main points below.

Pros of Vtiger All-In-One CRM
  • Highly customizable modules and fields to tailor to specific business needs.
  • Cost-effective compared to other CRM solutions with similar features.
  • Excellent and responsive customer support via chat, email, and phone.
  • Workflow automation capabilities streamline processes and improve efficiency.
  • Open-source version available for users who prefer on-premise installation and greater control.
Cons of Vtiger All-In-One CRM
  • Slow loading times and occasional freezing reported by users.
  • Mobile app lacks functionality and a modern UI.
  • Reporting features, while customizable, can be difficult to navigate and lack advanced options.
  • Limited third-party integrations compared to competitors, especially for marketing automation and social media.
  • Some users found initial setup and customization complex and time-consuming, requiring technical expertise or support.

Vtiger All-In-One CRM pricing

The commentary is based on 27 reviews from Vtiger All-In-One CRM G2 reviews.

Vtiger is praised for its affordability, especially for small to medium-sized businesses. Many reviewers highlight its cost-effectiveness and value, while some mention a "good price" despite desiring UI improvements. One reviewer even notes its power despite the low cost.

See the Vtiger All-In-One CRM pricing page.

  • Vtiger All-In-One CRM has a free plan.

  • Vtiger All-In-One CRM has a free trial.

One Growth
US$ 12 per user/per month

A CRM for small and medium-sized businesses. Includes features like Lead Management, Action Center, Salesforce Automation, Marketing Automation, Help desk, Inventory Management, Reports & Analytics, and Automation.

One Professional
US$ 30 per user/per month

A complete CRM that gets all your teams on the same page with Customer One View. Includes features like Salesforce Automation, AI, Marketing Automation, Help Desk, Conversations, Dashboards, Inventory Management, Project Management, LMS Portals, and Process Designer.

One Enterprise
US$ 42 per user/per month

Fully loaded enterprise-grade CRM. Includes features like Contact Engagement, Salesforce Automation, Internal Ticketing, Help Desk, and Project Management.

One AI
US$ 50 per user/per month

Enterprise-grade CRM with predictive and generative AI features for maximizing AI potential. Includes features like Built-IN AI.

One PILOT
US$ 0 per user/per month

Free plan - ideal for companies getting started on their CRM journey


Vtiger All-In-One CRM alternatives

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    Zoho CRM
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    Close
    The sales CRM that helps you close deals faster.
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  • Logo of Pipedrive
    Pipedrive
    Easy-to-use CRM helps sales teams close deals and grow revenue.
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  • Logo of Freshsales
    Freshsales
    CRM software boosting sales with AI and easy use.
    Read more
  • Logo of CS CRM
    CS CRM
    Manage customer data, automate tasks, and boost sales.
    Read more
  • Logo of Agenda
    Agenda
    Date-focused note-taking linked to your calendar events.
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Vtiger All-In-One CRM FAQ

  • What is Vtiger All-In-One CRM and what does Vtiger All-In-One CRM do?

    Vtiger All-In-One CRM is a cloud-based solution for small and medium businesses seeking better customer engagement. It offers sales, marketing, and customer support tools in one platform for a 360-degree customer view. Features include contact management, sales automation, and workflow automation. Vtiger unifies customer data for improved collaboration and customer experience.

  • How does Vtiger All-In-One CRM integrate with other tools?

    Vtiger All-In-One CRM integrates with various tools through its API and pre-built integrations. It connects with popular applications for marketing automation, email marketing, and other business functions to streamline workflows.

  • What the main competitors of Vtiger All-In-One CRM?

    Top alternatives to Vtiger CRM include Zoho CRM, HubSpot Marketing Hub, and ActiveCampaign. These competitors offer similar features like sales automation, marketing tools, and customer support functionalities. Explore these options to find the best fit for your business needs.

  • Is Vtiger All-In-One CRM legit?

    Yes, Vtiger All-In-One CRM is a legitimate and safe CRM solution. It's a popular choice for small to medium businesses seeking cost-effective sales, marketing, and customer support tools. User reviews highlight customizable modules and responsive customer support.

  • How much does Vtiger All-In-One CRM cost?

    Vtiger All-In-One CRM pricing starts with a free Pilot plan. Paid plans include Growth at $12/user/month, Professional at $30/user/month, Enterprise at $42/user/month, and AI at $50/user/month. Booster Packs offer additional features at extra cost. Is Vtiger CRM worth it? The free plan and tiered pricing model cater to various budgets and business needs.

  • Is Vtiger All-In-One CRM customer service good?

    Vtiger's customer service receives positive feedback for its responsiveness and helpfulness, particularly via live chat. Users mention the support team's promptness in addressing issues and providing assistance, even with complex customizations. However, some users desire more comprehensive documentation and tutorials, especially for advanced features.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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