Last updated on
Company health
Ratings
Zenfolio description
Zenfolio is an all-in-one platform designed specifically for photographers to manage and grow their businesses. It allows you to create a professional website and online galleries to showcase and sell your photos. You can customize the look of your site, manage client orders, and even market your services. Zenfolio also offers tools to help streamline your workflow, from scheduling to photo storage. They are a well-established company with positive user reviews highlighting their ease of use and helpful customer service.
Who is Zenfolio best for
Zenfolio is an all-in-one platform for photographers to showcase and sell their work. Users praise its unlimited storage and customizable templates. However, recent updates have caused disruptions to gallery access, and customer support has been slow to respond. This makes it best suited to solopreneurs and small businesses.
-
Best for solopreneurs and small photography businesses.
-
Ideal for photographers in the media and entertainment industry.
Zenfolio features
Supported Zenfolio provides tools to build portfolio websites for displaying images. |
Supported Zenfolio allows creating and customizing online photo galleries. |
Supported Clients can select favorites for streamlined purchasing and processing. |
Supported Zenfolio allows searching assets by keywords, gallery name, and group name. |
Supported Clients can purchase prints and products directly from the gallery via the built-in storefront. |
Supported Zenfolio allows selling prints online for Pro and Advanced plan subscribers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zenfolio reviews
We've summarised 83 Zenfolio reviews (Zenfolio TrustPilot reviews, Zenfolio Capterra reviews and Zenfolio G2 reviews) and summarised the main points below.
- Provides unlimited storage space for photos.
- Offers a variety of customizable website templates.
- Easy to use for uploading and organizing photos.
- Integrates with professional print labs for easy order fulfillment.
- Has a helpful sales and marketing features.
- The recent archiving feature has caused widespread disruption, making galleries inaccessible and difficult to restore.
- Customer support response times are slow and unhelpful, often providing generic responses.
- The website and mobile app are slow and outdated, with a clunky user interface.
- The archiving policy is poorly implemented and not clearly communicated, leading to confusion and frustration.
- Pricing is high and continues to increase without significant improvements to the platform.
Zenfolio pricing
The commentary is based on 21 reviews from Zenfolio Capterra reviews and Zenfolio TrustPilot reviews.
Zenfolio offers a free trial. All plans offer features such as custom websites, online galleries, photo sharing, and client proofing. ProSuite plan includes PhotoRefine.ai and BookMe Scheduling.
Users sentiment
See the Zenfolio pricing page.
-
Zenfolio has a free trial.
15GB storage, HD video, 1 custom watermark. Display your work with galleries & a website.
150GB storage, HD video, 1 custom watermark. Showcase and start selling your work online.
Unlimited storage, 4K video, 3 custom watermarks. Manage your business with a comprehensive all-in-one solution.
Zenfolio alternatives
Zenfolio FAQ
Zenfolio is an all-in-one platform for photographers to showcase, sell, and manage their work. It offers website building, client galleries, e-commerce tools, and workflow management features. However, users have reported issues with recent archiving changes, slow customer support, and a dated interface.
What is Zenfolio and what does Zenfolio do?
Zenfolio is an all-in-one platform for photographers to showcase, sell, and manage their work. It offers website building, client galleries, e-commerce tools, and workflow management features. However, users have reported issues with recent archiving changes, slow customer support, and a dated interface.
Zenfolio offers integrations with professional print labs for streamlined order fulfillment. However, recent user reviews indicate a lack of integrations with other tools is a significant drawback. This limited integration capability may restrict workflow efficiency for some users.
How does Zenfolio integrate with other tools?
Zenfolio offers integrations with professional print labs for streamlined order fulfillment. However, recent user reviews indicate a lack of integrations with other tools is a significant drawback. This limited integration capability may restrict workflow efficiency for some users.
Alternatives to Zenfolio include Arcadina, Framebird, and Pixpa, all catering to photographers with website and online gallery features. Studio Ninja focuses on business management, while Adobe Bridge and Pickit offer digital asset management solutions.
What the main competitors of Zenfolio?
Alternatives to Zenfolio include Arcadina, Framebird, and Pixpa, all catering to photographers with website and online gallery features. Studio Ninja focuses on business management, while Adobe Bridge and Pickit offer digital asset management solutions.
Zenfolio is a legitimate platform for photographers to showcase and sell their work. However, recent user reviews express concerns about slow customer support, outdated interface, and disruptive archiving features. Consider these factors when evaluating if Zenfolio is safe for your needs.
Is Zenfolio legit?
Zenfolio is a legitimate platform for photographers to showcase and sell their work. However, recent user reviews express concerns about slow customer support, outdated interface, and disruptive archiving features. Consider these factors when evaluating if Zenfolio is safe for your needs.
Zenfolio's pricing includes the Portfolio plan at $9/month, PortfolioPlus at $23/month, and ProSuite at $40/month. Each plan caters to different photographer needs, from basic portfolios to professional suites. Add-ons like extra storage and scheduling tools are also available, though pricing isn't specified.
How much does Zenfolio cost?
Zenfolio's pricing includes the Portfolio plan at $9/month, PortfolioPlus at $23/month, and ProSuite at $40/month. Each plan caters to different photographer needs, from basic portfolios to professional suites. Add-ons like extra storage and scheduling tools are also available, though pricing isn't specified.
Zenfolio's customer service is currently facing significant criticism. Users report extensive delays in responses, unhelpful generic replies, and a lack of effective solutions to the widespread issues stemming from the recent archiving changes. Many long-term customers feel abandoned and frustrated by the lack of support.
Is Zenfolio customer service good?
Zenfolio's customer service is currently facing significant criticism. Users report extensive delays in responses, unhelpful generic replies, and a lack of effective solutions to the widespread issues stemming from the recent archiving changes. Many long-term customers feel abandoned and frustrated by the lack of support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.