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Zipline description
Zipline is a software platform designed for retailers, especially those with many stores. It helps manage in-store teams by combining tasks, communication, training, and resources in one place. Think of it as a central hub connecting your head office to employees on the shop floor, ensuring everyone has the same information and can complete their tasks efficiently. This leads to better store execution, happier staff, and a stronger brand experience.
Who is Zipline best for
Zipline centralizes communication, tasks, training, and resources for retail store teams. Users praise its streamlined communication, user-friendly interface, and centralized platform. Some find reporting tedious and customization limited. Ideal for medium to large retail businesses.
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Best for medium to large retail businesses (101+ employees) seeking to streamline operations.
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Ideal for retail businesses with multiple stores needing consistent communication and task management across locations.
Zipline features
Supported Zipline provides a platform for streamlined communication between employees, from corporate to frontline staff, improving clarity and connection. |
Supported Zipline's task management tools allow for clear assignment, tracking, and completion of tasks, driving operational efficiency. |
Supported Zipline provides microlearning opportunities and onboarding resources to improve employee training and confidence. |
Supported Zipline's analytics dashboard allows businesses to monitor store execution, track progress, and make data-driven decisions. |
Supported Zipline's AI-powered knowledge base facilitates efficient information retrieval and support for employees. |
Supported Zipline's store audit feature helps businesses assess store operations, identify areas for improvement, and ensure compliance. |
Supported Zipline offers integration capabilities to connect with other business applications, enhancing operational efficiency and data management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Zipline reviews
We've summarised 63 Zipline reviews (Zipline G2 reviews) and summarised the main points below.
- Streamlined communication and task management from HQ to field teams, improving efficiency and visibility.
- User-friendly interface, making it easy for all levels of employees to adopt and use.
- Centralized platform for resources, communications, and training, creating a single source of truth.
- Excellent customer support, highly responsive and helpful in addressing user needs.
- Flexible platform adaptable to various retail needs, from single stores to large chains.
- Reporting, especially for Assessments, can be tedious and doesn't offer all the reports needed.
- Limited customization options, making it difficult to tailor the tool to specific organizational needs.
- Occasional technical glitches and formatting issues, primarily within the message editor.
- Some difficulty with initial setup and integration with other data sources.
- The Groups feature for communication lacks the robustness of other messaging platforms, especially regarding notifications.
Zipline pricing
The commentary is based on 3 reviews from Zipline G2 reviews.
Zipline's pricing is considered expensive by some users, particularly those in retail. While the cost is a noted drawback, the value of its communication and task management features is generally acknowledged as justifying the investment.
See the Zipline pricing page.
Zipline alternatives
ThinkTimeStreamlines retail task management, boosts communication, and simplifies operations.Read more
Cegid Retail Store ExcellenceStreamlines retail operations, boosts staff performance, and elevates brand consistency.Read more
Zipline FAQ
Zipline is a retail operations platform designed for streamlined communication, task management, and training. It connects head office to store teams, ensuring everyone stays informed and executes tasks efficiently. This improves store execution, employee engagement, and brand consistency.
What is Zipline and what does Zipline do?
Zipline is a retail operations platform designed for streamlined communication, task management, and training. It connects head office to store teams, ensuring everyone stays informed and executes tasks efficiently. This improves store execution, employee engagement, and brand consistency.
Zipline integrates with other business applications, enhancing operational efficiency and data management. It centralizes resources, communications, and training, creating a single source of truth. However, some users report difficulties with initial setup and integration with other data sources.
How does Zipline integrate with other tools?
Zipline integrates with other business applications, enhancing operational efficiency and data management. It centralizes resources, communications, and training, creating a single source of truth. However, some users report difficulties with initial setup and integration with other data sources.
Top alternatives to Zipline include YOOBIC, Cegid Retail Store Excellence, and ClickUp. YOOBIC focuses on frontline employee engagement, Cegid Retail Store Excellence on in-store operations management, and ClickUp offers a broader work management platform. These solutions offer comparable features for communication, task management, and team collaboration.
What the main competitors of Zipline?
Top alternatives to Zipline include YOOBIC, Cegid Retail Store Excellence, and ClickUp. YOOBIC focuses on frontline employee engagement, Cegid Retail Store Excellence on in-store operations management, and ClickUp offers a broader work management platform. These solutions offer comparable features for communication, task management, and team collaboration.
Yes, Zipline is safe and legitimate. It has positive ratings on G2 and Glassdoor (4.8 and 4.7 respectively), and users praise its streamlined communication and user-friendly interface. Zipline facilitates efficient task management and offers excellent customer support.
Is Zipline legit?
Yes, Zipline is safe and legitimate. It has positive ratings on G2 and Glassdoor (4.8 and 4.7 respectively), and users praise its streamlined communication and user-friendly interface. Zipline facilitates efficient task management and offers excellent customer support.
Zipline does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
How much does Zipline cost?
Zipline does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
Zipline's customer service receives overwhelmingly positive feedback. Users consistently praise the responsiveness and helpfulness of the support team, describing them as readily available, insightful, and dedicated to customer success. The "Pink Bubble" support feature is frequently highlighted as a valuable resource.
Is Zipline customer service good?
Zipline's customer service receives overwhelmingly positive feedback. Users consistently praise the responsiveness and helpfulness of the support team, describing them as readily available, insightful, and dedicated to customer success. The "Pink Bubble" support feature is frequently highlighted as a valuable resource.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.