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Zoho Forms

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Company health

Employee growth
22% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.4/5
(161)
Capterra
4.5/5
(128)

Zoho Forms description

Zoho Forms is a versatile online form builder designed for businesses of all sizes. It allows you to easily create and customize mobile-friendly forms for data collection, surveys, workflows, and more. With a drag-and-drop interface, customizable templates, and integration with other Zoho products and popular apps, it simplifies data collection and automates workflows. Zoho Forms provides analytics to track responses and measure form performance. A mobile app enables offline data collection, making it suitable for teams on the go.


Who is Zoho Forms best for

Zoho Forms is a user-friendly form builder suitable for businesses of all sizes. Users appreciate its intuitive interface, easy sharing options, and integration with other Zoho products. Some users have noted limitations in mobile customization and external app integrations. It's ideal for streamlining data collection and automating workflows.

  • Ideal for small, medium, and large businesses seeking streamlined data collection and workflow automation.

  • A good fit for various sectors, including Healthcare, Finance, Retail, and more.


Zoho Forms features

Supported

Zoho Forms offers a drag-and-drop form builder for easy form creation.

Supported

Zoho Forms offers built-in analytics tools for analyzing form responses and data.

Supported

Zoho Forms supports text boxes, dropdown menus, radio buttons, and checkboxes.

Supported

Zoho Forms integrates with Zoho CRM.

Supported

Zoho Forms supports extensive form design customization, including themes, colors, fonts, and branding.

Supported

Zoho Forms supports email notifications upon form submission.

Supported

Zoho Forms offers various pre-built form templates, including application and survey templates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.17

Customer Service

Neutral
-0.14

Ease of Use

Strongly positive
+0.7

Reliability and Performance

Rather positive
+0.38

Ease of Implementation

Rather positive
+0.5

Zoho Forms reviews

We've summarised 282 Zoho Forms reviews (Zoho Forms GetApp reviews, Zoho Forms Capterra reviews and Zoho Forms G2 reviews) and summarised the main points below.

Pros of Zoho Forms
  • User-friendly interface for creating forms.
  • Easy to share forms via links and embed into webpages
  • Good selection of templates.
  • Robust features and customization options for forms.
  • Seamless integration with other Zoho products, especially Zoho CRM.
Cons of Zoho Forms
  • Limited customization options, especially for the mobile interface.
  • Integration with external apps can be challenging.
  • Occasional freezing and performance issues with the mobile app.
  • Lead management for B2B companies is cumbersome, requiring workarounds for company-level data.
  • Limited design customization for advanced users.

Zoho Forms pricing

The commentary is based on 44 reviews from Zoho Forms Capterra reviews and Zoho Forms G2 reviews.

Zoho Forms offers a free plan and several paid plans with varying features and usage limits. Add-ons are available for paid plans to extend functionality.

Users sentiment

Rather positive
+0.43

See the Zoho Forms pricing page.

  • Zoho Forms has a free plan.

Free
Free

1 user, 3 forms, 500 submissions/month, 200 MB file storage, 10 payment submissions, pre-built themes, custom PDFs (up to 50), webhooks, integrations, UTM tracking.

BASIC
$10 per user/month

1 user, unlimited forms, 10,000 submissions/month, 500 MB file storage, payment gateway integrations, branding & custom form themes, custom PDFs (up to 2000), webhooks, integrations, UTM tracking, GTM, email audit, advanced email editor.

STANDARD
$25 per user/month

10 users, unlimited forms, 25,000 submissions/month, 2 GB file storage, payment gateway integrations, branding & custom form themes, custom PDFs (up to 2000), webhooks, integrations, UTM tracking, GTM, approvals, email audit, advanced email editor.

PROFESSIONAL
$50 per user/month

25 users, unlimited forms, 75,000 submissions/month, 5 GB file storage, payment gateway integrations, branding & custom form themes, custom PDFs (up to 2000), webhooks, integrations, UTM tracking, GTM, approvals, email audit, advanced email editor.

PREMIUM
$90 per user/month

100 users, unlimited forms, 150,000 submissions/month, 10 GB file storage, payment gateway integrations, branding & custom form themes, custom PDFs (up to 2000), webhooks, integrations, UTM tracking, GTM, approvals, HIPAA compliance, auto-trash submissions, record audit, email audit, SMTP, report scheduler, advanced email editor.


Zoho Forms alternatives

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    Egnyte
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  • Logo of Wufoo
    Wufoo
    Build online forms easily, collect data, and integrate with other tools.
    Read more
  • Logo of Resource Management by Smartsheet
    Resource Management by Smartsheet
    Plan projects, track team capacity, and forecast budgets.
    Read more
  • Logo of Smartsheet
    Smartsheet
    Collaborative work management: spreadsheets meet powerful automation.
    Read more
  • Logo of Brandfolder
    Brandfolder
    Centralized platform to organize, share, and track brand assets.
    Read more
  • Logo of Growform
    Growform
    Build better forms, capture more leads, automate workflows.
    Read more

Zoho Forms FAQ

  • What is Zoho Forms and what does Zoho Forms do?

    Zoho Forms is an online form builder enabling businesses to create customizable forms for data collection, surveys, and workflows. It features a drag-and-drop interface, mobile compatibility, and integrations with other apps, simplifying data collection and workflow automation. Users praise its user-friendly design and integration with Zoho products.

  • How does Zoho Forms integrate with other tools?

    Zoho Forms integrates with other Zoho products, such as Zoho CRM, and offers integrations with popular applications. However, some users have reported challenges integrating with external apps outside the Zoho suite. It also supports embedding forms into webpages.

  • What the main competitors of Zoho Forms?

    Top alternatives to Zoho Forms include Formstack Forms, Paperform, forms.app, and Microsoft Forms. These competitors offer similar features, such as drag-and-drop builders, customizable templates, and integrations with other business applications.

  • Is Zoho Forms legit?

    Yes, Zoho Forms is a legitimate and safe online form builder. It's known for its user-friendly interface and integration with other Zoho products. While some users mention limited mobile customization, many appreciate its robust features and ease of use.

  • How much does Zoho Forms cost?

    Zoho Forms pricing details are unavailable. Contact Zoho or visit their website for product pricing information to determine if Zoho Forms is worth it for your needs.

  • Is Zoho Forms customer service good?

    Zoho Forms' customer service receives mixed reviews. Some users praise the helpful and professional support, while others express frustration with slow response times, lack of direct support lines, and the need to contact general Zoho support for assistance. A dedicated support team for Zoho Forms would be beneficial.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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