Last updated on
Company health
Ratings
365Ticketing description
365Ticketing is a cloud-based ticketing system for businesses of all sizes. It helps manage customer and internal support requests, organizing and prioritizing them for efficient resolution. The software offers customizable workflows and reporting features, allowing businesses to tailor the system to their needs. 365Ticketing aims to deliver reliable support without a high price tag.
Who is 365Ticketing best for
365Ticketing is a fit for small to medium businesses looking for an affordable and adaptable ticketing solution to manage customer support and internal requests. We find that businesses across industries value its efficiency and ease of use.
-
Great for SMBs (1-1000 employees) seeking affordable, adaptable ticketing. Scales to larger enterprises but best for smaller teams.
-
Versatile ticketing solution for various industries. Ideal for software, IT, and telecommunications seeking efficient request management.
365Ticketing features
Supported ERP - Enterprise Resource Planning: Integrates key business functions like sales, finance, and supply chain into one adaptable platform. Tailored processes, comprehensive business oversight with remarkable ROI. |
Supported CRM - Customer Relationship Management: Adapts to business needs and customer engagement strategies. Centralizes customer data, tracks interactions, manages sales pipelines, maximizes customer satisfaction and loyalty. Empowers sales teams with tools for success. |
Supported Ticketing - Requests Management: Organizes, prioritizes, and resolves customer and internal support requests. Tailored to various business processes, ensures simple and efficient issue management while staying budget-friendly. |
Supported Intelligent Automation: Increases the speed and quality of deliverables using the latest technologies. Streamlines business processes with cutting-edge automation for greater efficiency, accuracy, and control. |
Supported BPM - Business Process Management: Provides a visual interface to design, model, execute, monitor, and manage business processes. Enables automation and optimization of workflows for increased efficiency. |
Supported ITSM - IT Service Management: Structured approach to planning, creating, managing and modifying information systems. Balances technical and business aspects for effective IT solutions aligned with organizational goals. |
Supported AI Ready: Empowers AI-driven functionalities for advanced decision-making. Integrates machine learning models to augment processes and achieve better business outcomes. |
365Ticketing alternatives
Zendesk Support SuiteStreamlined customer service platform connecting conversations across channels.Read more
HappyFox Customer ServiceStreamlines support tickets, knowledge base, and community forums.Read more
365Ticketing FAQ
We find 365Ticketing to be a helpful cloud-based ticketing system for businesses of all sizes. It manages customer support requests and internal inquiries, prioritizing them for efficient handling. The software also offers customizable workflows and reporting.
What is 365Ticketing and what does 365Ticketing do?
We find 365Ticketing to be a helpful cloud-based ticketing system for businesses of all sizes. It manages customer support requests and internal inquiries, prioritizing them for efficient handling. The software also offers customizable workflows and reporting.
We find 365Ticketing integrates with core business functions like ERP, CRM, BPM, and ITSM. This allows for streamlined workflows and improved efficiency across different departments. It also boasts AI readiness for advanced capabilities.
How does 365Ticketing integrate with other tools?
We find 365Ticketing integrates with core business functions like ERP, CRM, BPM, and ITSM. This allows for streamlined workflows and improved efficiency across different departments. It also boasts AI readiness for advanced capabilities.
We find that 365Ticketing's main competitors include Zendesk Support Suite, Zoho Desk, Freshdesk, HappyFox Customer Service, HelpDesk, and Odoo Help Desk. These alternatives offer similar ticketing and customer support functionalities.
What the main competitors of 365Ticketing?
We find that 365Ticketing's main competitors include Zendesk Support Suite, Zoho Desk, Freshdesk, HappyFox Customer Service, HelpDesk, and Odoo Help Desk. These alternatives offer similar ticketing and customer support functionalities.
Yes, 365Ticketing appears to be a legitimate company. They offer a cloud-based ticketing system and have generally positive reviews (4.4/5 on G2). We find that their focus on affordability and adaptability makes them a good option for small to medium-sized businesses.
Is 365Ticketing legit?
Yes, 365Ticketing appears to be a legitimate company. They offer a cloud-based ticketing system and have generally positive reviews (4.4/5 on G2). We find that their focus on affordability and adaptability makes them a good option for small to medium-sized businesses.
I'm sorry, but pricing information for 365Ticketing is not available at this time. We recommend contacting 365Ticketing directly for the latest pricing details.
How much does 365Ticketing cost?
I'm sorry, but pricing information for 365Ticketing is not available at this time. We recommend contacting 365Ticketing directly for the latest pricing details.
While 365Ticketing helps organize requests and improve communication, some users have mentioned limited service hours and inadequate responses to critical issues. We advise potential users to weigh these factors against the software's benefits.
Is 365Ticketing customer service good?
While 365Ticketing helps organize requests and improve communication, some users have mentioned limited service hours and inadequate responses to critical issues. We advise potential users to weigh these factors against the software's benefits.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.