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Ambassador Software

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Company health

Employee growth
28% increase in the last year
Web traffic
7% increase in the last quarter
Financing
July 2022 - $7M

Ratings

G2
4.4/5
(53)

Ambassador Software description

Ambassador Software helps businesses grow through referrals, affiliate programs, and customer loyalty features. It offers customizable rewards, detailed tracking, and integrations with popular marketing tools. Its straightforward interface and various plans cater to different business sizes and needs.


Who is Ambassador Software best for

Ambassador Software is ideal for businesses aiming to scale through referral marketing, affiliate programs, and customer loyalty. We find it's a strong fit for companies of all sizes looking for an easy-to-use platform that integrates with tools like Salesforce and Shopify. Users appreciate the responsive support and flexible pricing, though some note occasional bugs and a potentially complex initial setup.

  • Great for companies of any size seeking referral, affiliate, or loyalty programs to boost growth. Integrates well with existing tools.

  • Useful across sectors, but especially effective for marketing and advertising firms aiming to amplify customer reach and loyalty via digital channels.


Ambassador Software features

Supported

Mobile Portal: A mobile-first experience designed to maximize program engagement. Your customers can easily participate in referral, advocacy, and loyalty programs, complete tasks, track rewards, and refer friends – all from their mobile devices.

Supported

RAF: Refer-a-friend programs incentivize existing customers to refer new customers, expanding your customer base through word-of-mouth marketing.

Supported

Asset Library: Centralized storage for all your marketing assets, ensuring consistent branding and messaging across your referral programs.

Supported

Reward Panel: A comprehensive reward panel that allows you to offer a variety of incentives, including points, badges, discounts, and more, to keep your customers engaged and motivated.

Supported

Tasks and Badges: Gamify your referral programs with tasks and badges, encouraging customers to complete specific actions and earn rewards.

Supported

Share Links & QR Codes: Easily generate shareable links and QR codes for your referral programs, making it simple for customers to spread the word.

Supported

Click and Source Tracking: Track clicks and sources to understand which referral channels are most effective.

Supported

Flow Builder: Customize the user flow and experience within your referral programs.

Supported

Welcome Message: Create personalized welcome messages for new referrals.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.2

Customer Service

Strongly positive
+0.92

Ease of Use

Rather positive
+0.64

Reliability and Performance

Neutral
+0.11

Ease of Implementation

Rather positive
+0.6

Scalability

Rather positive
+0.56

Ambassador Software reviews

We've summarised 53 Ambassador Software reviews (Ambassador Software G2 reviews) and summarised the main points below.

Pros of Ambassador Software
  • Highly responsive and helpful customer support team, praised for their expertise and patience.
  • Seamless integration with various platforms, including Salesforce and Shopify, streamlining referral program management.
  • User-friendly interface for both administrators and affiliates, simplifying referral tracking and reward distribution.
  • Flexible pricing structure based on the number of affiliates, offering predictability for businesses.
  • Comprehensive referral program management, including tracking, automated rewards, and robust reporting capabilities.
Cons of Ambassador Software
  • Occasional bugs and software glitches require manual intervention from customer service.
  • Limited customization for the affiliate registration portal and access portal.
  • Backend email management per campaign can be confusing due to the interplay between campaign-specific and global emails.
  • Steep initial setup and integration process, often requiring significant time and technical expertise.
  • Advanced features and customization may require additional costs and involvement from engineering teams.

Ambassador Software pricing

The commentary is based on 5 reviews from Ambassador Software G2 reviews.

We find that Ambassador Software offers robust features at a generally fair price, especially for its affiliate marketing capabilities. Some users appreciate the predictable cost based on the number of affiliates rather than a percentage of payments. While some price increases have been noted, they are often justified by new features and product improvements.

Users sentiment

Neutral
+0.2

See the Ambassador Software pricing page.

Standard
$300/month

All the basics for your first custom-branded referral experience.

Pro
$500/month

More custom features and integrations while your business grows.

Enterprise
Custom

Concierge success and support paired with enterprise-level security.

Standard
$300/month

All the basics for your first custom-branded referral experience.

Pro
$500/month

More custom features and integrations while your business grows.

Enterprise
Custom

Concierge success and support paired with enterprise-level security.

Standard
$550/month

More custom features and integrations while your business grows.

Pro
$1,000/month

Scale your program with sophisticated integrations, less limits and more power.

Enterprise
Custom

Concierge success and support paired with enterprise-level security.


Ambassador Software alternatives

  • Logo of Buyapowa
    Buyapowa
    Referral marketing platform automating rewards and boosting customer growth.
    Read more
  • Logo of Duel
    Duel
    Turns customers into marketers, proving ROI through social engagement.
    Read more
  • Logo of PartnerStack
    PartnerStack
    Grow revenue through automated partner management and tracking.
    Read more
  • Logo of Channeltivity
    Channeltivity
    Easy partner management for more sales and happy channels.
    Read more
  • Logo of Zift Solutions
    Zift Solutions
    Channel sales and marketing platform. Empowers partners, boosts revenue.
    Read more
  • Logo of Referral Factory
    Referral Factory
    Automated referral programs, boosting customer acquisition through sharing.
    Read more

Ambassador Software FAQ

  • What is Ambassador Software and what does Ambassador Software do?

    Ambassador Software helps businesses expand their customer base through referral programs, affiliate marketing, and customer loyalty initiatives. We find that its key features include customizable rewards, detailed tracking, and integrations with popular marketing tools. It caters to various business sizes with different plans and a straightforward interface.

  • How does Ambassador Software integrate with other tools?

    We find Ambassador Software integrates seamlessly with popular marketing tools and platforms like Salesforce and Shopify. This streamlines referral program management by consolidating key functionalities. It also offers API access for custom integrations.

  • What the main competitors of Ambassador Software?

    We find that Ambassador Software's main competitors include Buyapowa, Duel, PartnerStack, Channeltivity, Zift Solutions, and Referral Factory. These alternatives offer similar referral and partner program functionalities.

  • Is Ambassador Software legit?

    We find Ambassador Software to be a legitimate option, though with some caveats. While user reviews praise the customer service and integrations, some report reliability issues and a complex setup. Consider these factors when evaluating if it's right for you.

  • How much does Ambassador Software cost?

    Ambassador Software offers a Standard plan for $300/month, a Pro plan for $500/month, and an Enterprise plan with custom pricing. We find that the Standard and Pro plans cater to different business sizes, while Enterprise offers tailored solutions. Add-ons are also available for an extra fee.

  • Is Ambassador Software customer service good?

    In our experience, Ambassador Software's customer service is generally considered quite good. Users consistently praise the responsiveness and helpfulness of the support team. While some setup challenges have been reported, the support team is often cited as being instrumental in resolving these issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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