Logo of Askem

Askem

Website LinkedIn

Last updated on

Company health

Employee growth
14% increase in the last year

Ratings

G2
5.0/5
(1)

Askem description

Askem is a feedback tool that helps you understand what website visitors think about your content. It collects page-specific feedback, allowing you to identify areas for improvement and measure customer satisfaction. Askem integrates with any content management system and offers customizable feedback options. Its analytics help you prioritize website improvements, potentially reducing customer service costs and website maintenance expenses.


Who is Askem best for

We find that Askem is a great tool for organizations focused on improving customer experience through content optimization. It is particularly well-suited for larger companies, with 100+ employees, that need to streamline their content feedback processes. We've noticed that users appreciate Askem's page-specific feedback, which helps them to quickly identify areas for improvement and save time.

  • Perfect for companies with 100+ employees looking to improve website content and user experience.

  • Great for organizations in marketing, advertising, or any industry focused on improving online content.


Askem features

Supported

Page-Specific Content Feedback: Collect page-specific content feedback. This feature helps users gather specific feedback about content on individual website pages to get better insights into visitor preferences and areas of improvement for each webpage.

Supported

Prioritized Content Improvements: Prioritize content improvements to save time. By identifying areas where content changes will have the most impact, users can focus their efforts and make efficient use of their time, achieving better results with less effort.

Supported

Setup and Onboarding Included: Includes setup and onboarding. Askem offers assistance with setup, onboarding, training, and consultation to ensure a smooth start for users, reducing the initial learning curve and facilitating quick adoption.

Supported

Support & Workflow Consultation: Support and workflow consultation included. Askem provides support and consultation on workflows to ensure optimal integration of the software into existing processes, providing guidance and addressing potential challenges users may face in their workflow.

Supported

Up to 100k/month Traffic: Software license for up to 100,000 monthly traffic. Askem offers a software license that supports website traffic of up to 100,000 visits per month, catering to organizations with moderate to high traffic volumes, ensuring the tool can handle a substantial number of content interactions and feedback collection.

Supported

2 Websites Included: Software license with 2 websites included. Askem's software license allows users to utilize the tool on two different websites, enabling content improvement tracking and feedback collection across multiple web properties under a single license.

Supported

1 Dedicated User: One dedicated user included. Askem's Solo & Assisted plan comes with one dedicated user account, suitable for smaller teams or individual content managers to oversee and improve content effectiveness.


Askem pricing

See the Askem pricing page.

Askem Solo DIY
199€ / month

Software license for individuals with basic features and limited support. Best for personal use.

Askem Teams DIY
599€ / month

Software license with enhanced features, more resources, and some support. Ideal for small teams.

Askem Enterprise DIY
Custom

Comprehensive software license with advanced features, extensive resources, and tailored support. Suitable for large organizations.

Askem Solo Assisted
399€ / month

Includes the Solo software license with installation assistance and user onboarding.

Askem Teams Assisted
799€ / month

Includes the Teams software license with workflow consulting and enhanced customer support.

Askem Enterprise Turn-key
999€ / month

Includes the Enterprise software license with named account management, tailored reporting, and comprehensive support.


Askem alternatives

  • Logo of ProdCamp
    ProdCamp
    Capture, prioritize, and action user feedback to build the right products.
    Read more
  • Logo of SurveySensum
    SurveySensum
    Gather, understand, and act on customer feedback for better experiences.
    Read more
  • Logo of Requesty
    Requesty
    Understand customer feedback, improve service, and boost growth.
    Read more
  • Logo of Crowd
    Crowd
    User research platform. Collect, analyze, and act on customer feedback.
    Read more
  • Logo of Feedback Lite
    Feedback Lite
    Easy website surveys for actionable customer insights.
    Read more
  • Logo of Feedier
    Feedier
    Collect feedback, analyze insights, improve experiences.
    Read more

Askem FAQ

  • What is Askem and what does Askem do?

    We find Askem to be a valuable tool for understanding website visitor feedback. It helps collect page-specific feedback so you can pinpoint areas for improvement on your website and boost customer satisfaction. It integrates with any CMS and offers customizable feedback options.

  • How does Askem integrate with other tools?

    Askem integrates with any content management system (CMS). This allows for seamless feedback collection directly within your existing website infrastructure. We find this flexibility makes it a versatile tool for various online platforms.

  • What the main competitors of Askem?

    We find that Askem's main competitors include ProdCamp, SurveySensum, Requesty, Crowd, Feedback Lite, and Feedier. These alternatives offer similar functionalities such as feedback collection, analysis, and user research.

  • Is Askem legit?

    Askem has received positive ratings on G2 and offers setup and onboarding support, indicating a commitment to user success. We believe Askem is a legitimate option for website feedback, especially for medium to large businesses.

  • How much does Askem cost?

    Askem offers several plans: Solo DIY for €199/month, Teams DIY for €599/month, and Enterprise DIY with custom pricing. They also have Assisted plans for Solo (€399/month) and Teams (€799/month), plus an Enterprise Turn-key option for €999/month.

  • Is Askem customer service good?

    There are no customer service reviews available for Askem yet. We encourage you to check back later for updates.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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