Logo of Requesty

Requesty

Website LinkedIn

Last updated on

Company health

Employee growth
48% increase in the last year

Ratings

G2
5.0/5
(3)

Requesty description

Requesty is a feedback analytics tool designed to help businesses improve customer interactions. By analyzing conversations with agents and chatbots, Requesty identifies patterns, measures customer sentiment, and highlights opportunities to boost sales and customer satisfaction. Requesty aims to turn customer interaction data into insights that drive business growth and improve key performance indicators like CSAT and NPS.


Who is Requesty best for

Requesty is a feedback analytics tool that helps small to medium businesses improve customer interactions. By analyzing conversations, Requesty identifies patterns and measures customer sentiment to boost sales and satisfaction. It aims to turn interaction data into insights that drive business growth and improve KPIs like CSAT and NPS. Requesty is best for businesses with 1-100 employees in E-commerce, Marketing & Advertising, or Professional Services.

  • Ideal for small to medium businesses (1-100 employees), especially those focused on customer feedback.

  • Best for E-commerce, Marketing & Advertising, and Professional Services.


Requesty alternatives

  • Logo of Unwrap.ai
    Unwrap.ai
    Turns user feedback into clear product insights.
    Read more
  • Logo of Creovai
    Creovai
    AI-powered call analysis for better agent performance and happy customers.
    Read more
  • Logo of Four/Four
    Four/Four
    Turns customer conversations into actionable insights for smarter decisions.
    Read more
  • Logo of Thematic
    Thematic
    Turns feedback into insights, revealing what customers really think.
    Read more
  • Logo of Anecdote
    Anecdote
    Turns user feedback into clear product insights.
    Read more
  • Logo of evaluagent
    evaluagent
    AI-powered quality assurance for better customer service teams.
    Read more

Requesty FAQ

  • What is Requesty and what does Requesty do?

    Requesty is a feedback analytics tool that analyzes customer conversations to identify patterns and measure sentiment. It helps businesses improve customer interactions, boost sales, and enhance satisfaction. Requesty turns interaction data into actionable insights, driving growth and improving KPIs like CSAT and NPS.

  • How does Requesty integrate with other tools?

    There is no information available regarding Requesty's integrations with other tools. While its product description emphasizes analyzing customer interactions for insights, details on specific integrations are not provided.

  • What the main competitors of Requesty?

    Requesty's main competitors include Unwrap.ai, ClientZen, Apex, and ListenUp!, all offering feedback analysis and customer experience management solutions. Microsoft Forms also presents a simpler alternative for basic survey and feedback collection. Live chat monitoring software overlaps with some of Requesty's functionality.

  • Is Requesty legit?

    Yes, Requesty appears to be a legitimate feedback analytics tool. With a 5/5 rating on G2 and a focus on turning customer interaction data into actionable insights, it may be a safe choice for small to medium businesses seeking to improve customer satisfaction and boost sales. Consider exploring Requesty for enhancing CSAT and NPS.

  • How much does Requesty cost?

    I couldn't find any pricing details for Requesty. For the most current pricing information, it's best to check their website or contact their sales team directly.

  • Is Requesty customer service good?

    Requesty's customer service is highly praised. Reviewers describe the team as "amazing," "extremely dedicated," and willing to go the extra mile to deliver results. This suggests a positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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