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Bigin by Zoho CRM description
Bigin by Zoho CRM is a simple CRM designed for small to mid-sized businesses. It offers an easy-to-use platform for managing sales pipelines, tracking customer interactions, and automating routine tasks. Bigin stands out with its affordability, mobile accessibility, and focus on streamlining customer operations. It promises improved customer relationships, better team collaboration, and increased sales efficiency through features like team pipelines, a 360-degree customer view, and multi-channel communication tools.
Who is Bigin by Zoho CRM best for
Bigin by Zoho CRM is a user-friendly platform ideal for small to mid-sized businesses. It simplifies sales pipeline management, contact tracking, and team collaboration. Users praise its intuitive interface and excellent customer support. While some find the document management and reporting basic, its affordability and ease of use make it a great choice for businesses seeking a streamlined CRM.
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Ideal for small to mid-sized businesses seeking streamlined sales management.
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Suitable for various sectors, including Healthcare, Finance, Retail, and more.
Bigin by Zoho CRM features
Supported Bigin supports mobile app access for iOS and Android devices. |
Supported Bigin integrates with 500+ apps via native integrations, Zoho Flow, and Zapier. |
Supported Bigin supports workflow automation to reduce manual effort and improve efficiency. |
Supported Bigin supports pipeline management with customizable stages to track progress and identify bottlenecks. |
Supported Bigin supports file sharing, task assignments, and basic progress tracking. Commenting is done via notes. |
Supported Bigin supports contact management, activity tracking, and sales processes. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Bigin by Zoho CRM reviews
We've summarised 839 Bigin by Zoho CRM reviews (Bigin by Zoho CRM Software Advice reviews, Bigin by Zoho CRM GetApp reviews, Bigin by Zoho CRM TrustPilot reviews, Bigin by Zoho CRM Capterra reviews and Bigin by Zoho CRM G2 reviews) and summarised the main points below.
- User-friendly interface praised for its simplicity and ease of use.
- Excellent customer support, readily available and helpful.
- Effective for managing sales pipelines and tracking leads.
- Seamless integration with other Zoho products and some third-party tools.
- Limited document management capabilities within the platform.
- Basic reporting features, limited for advanced needs.
- Some users find the pricing expensive, especially for the premier version.
- Limited free version functionalities.
Bigin by Zoho CRM pricing
The commentary is based on 205 reviews from Bigin by Zoho CRM Capterra reviews, Bigin by Zoho CRM G2 reviews and Bigin by Zoho CRM GetApp reviews.
Bigin by Zoho CRM is praised for its affordability, especially by small businesses and startups. Users highlight its cost-effectiveness and competitive pricing, making it a good value. Some find the premium features expensive, and scaling up can add costs. However, most agree on its budget-friendly appeal.
Users sentiment
See the Bigin by Zoho CRM pricing page.
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Bigin by Zoho CRM has a free plan.
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Bigin by Zoho CRM has a free trial.
Single user plan with basic features. Includes single pipeline, 500 records, limited automations, built-in phone, standard dashboards, and integrations.
Team plan with enhanced features and limits. Includes team pipelines, 50,000 records, email and WhatsApp integration, mass emails, customizable dashboards, and more integrations.
Advanced plan with higher limits and advanced features. Includes 5 team pipelines, 100,000 records, advanced automation, payment links, global selling, customizable dashboards with target meter, and more.
Comprehensive plan with highest limits and advanced features. Includes 15 team pipelines, 1 million records, email-in, advanced automation rules, file cabinet, and 50 custom fields per module.
Bigin by Zoho CRM alternatives
Bigin by Zoho CRM FAQ
Bigin by Zoho CRM is a pipeline-centric CRM for small businesses. It simplifies sales processes with features like contact management, pipeline management, and workflow automation. Affordable and easy to use, Bigin helps streamline customer interactions and boost sales efficiency.
What is Bigin by Zoho CRM and what does Bigin by Zoho CRM do?
Bigin by Zoho CRM is a pipeline-centric CRM for small businesses. It simplifies sales processes with features like contact management, pipeline management, and workflow automation. Affordable and easy to use, Bigin helps streamline customer interactions and boost sales efficiency.
Bigin integrates with 500+ apps using native integrations, Zoho Flow, and Zapier. This connectivity allows it to connect with various business tools, enhancing its functionality and streamlining workflows. It seamlessly works with other Zoho products and popular third-party applications.
How does Bigin by Zoho CRM integrate with other tools?
Bigin integrates with 500+ apps using native integrations, Zoho Flow, and Zapier. This connectivity allows it to connect with various business tools, enhancing its functionality and streamlining workflows. It seamlessly works with other Zoho products and popular third-party applications.
Top Bigin by Zoho CRM competitors include HubSpot Sales Hub, Nutshell, Salesloft, and Close. These alternatives offer similar CRM functionalities, targeting small to medium-sized businesses with varying features and pricing structures.
What the main competitors of Bigin by Zoho CRM?
Top Bigin by Zoho CRM competitors include HubSpot Sales Hub, Nutshell, Salesloft, and Close. These alternatives offer similar CRM functionalities, targeting small to medium-sized businesses with varying features and pricing structures.
Yes, Bigin by Zoho CRM is a legitimate and safe CRM platform. It's known for its user-friendly interface and robust features, making it a popular choice for small and medium-sized businesses seeking streamlined sales processes and improved customer relationship management.
Is Bigin by Zoho CRM legit?
Yes, Bigin by Zoho CRM is a legitimate and safe CRM platform. It's known for its user-friendly interface and robust features, making it a popular choice for small and medium-sized businesses seeking streamlined sales processes and improved customer relationship management.
Bigin by Zoho CRM offers a free plan and three paid plans: Express, Premier, and Bigin 360. While specific pricing isn't publicly listed, it appears to be very competitive. A free trial is available for users to explore the CRM's capabilities and determine which plan best suits their needs.
How much does Bigin by Zoho CRM cost?
Bigin by Zoho CRM offers a free plan and three paid plans: Express, Premier, and Bigin 360. While specific pricing isn't publicly listed, it appears to be very competitive. A free trial is available for users to explore the CRM's capabilities and determine which plan best suits their needs.
Bigin by Zoho CRM users generally praise the helpful and readily available customer support. While some report occasional slow response times, most appreciate the team's responsiveness and problem-solving abilities, contributing to a positive customer service experience.
Is Bigin by Zoho CRM customer service good?
Bigin by Zoho CRM users generally praise the helpful and readily available customer support. While some report occasional slow response times, most appreciate the team's responsiveness and problem-solving abilities, contributing to a positive customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.