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Botmaker description
Botmaker is a conversational platform that lets you build AI-powered chatbots for customer service and sales. You can connect your bots to popular channels like WhatsApp, Instagram, and Facebook Messenger. Botmaker aims to automate conversations, answer customer questions, and help you sell more. It integrates with other business software and offers analytics on bot performance.
Who is Botmaker best for
Botmaker is a conversational AI platform ideal for businesses looking to automate customer service and sales. It offers easy setup, integrations with popular messaging apps, and customization options. Users praise its intuitive interface and robust features, while some note occasional difficulties with integrations and support response times.
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Best fit for small to medium-sized businesses.
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Ideal for e-commerce, marketing, retail, and software companies.
Botmaker features
Supported Botmaker offers AI-powered chatbots to automate responses, workflows, and campaigns. |
Supported Botmaker enables rapid bot development for various channels without coding. |
Supported Botmaker integrates with various software and platforms. |
Supported Botmaker offers generative AI and 24/7 chatbot support. |
Supported Botmaker offers AI-powered chatbots for automated conversations and instant responses. |
Supported Botmaker offers customizable dashboards and reports for data-driven decisions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Botmaker reviews
We've summarised 287 Botmaker reviews (Botmaker G2 reviews) and summarised the main points below.
- Easy setup and intuitive interface.
- Native integration with WhatsApp Business API and Meta.
- Multiple out-of-the-box integrations.
- Highly customizable and AI-powered.
- Useful for customer support, sales, and internal communication.
- Difficult integration with HubSpot.
- Limited documentation and guidance on platform usage.
- Complicated integration with spreadsheets.
- Slow support response times and complex issue resolution.
- Reports can be difficult to customize.
Botmaker pricing
The commentary is based on 6 reviews from Botmaker G2 reviews.
Botmaker's pricing is generally considered reasonable for its features, especially by larger businesses. However, some reviewers, particularly small to medium-sized businesses (SMEs), find certain features and add-ons, like the Knowledge Base, expensive. Potential users should carefully evaluate their needs and budget.
Users sentiment
See the Botmaker pricing page.
Botmaker alternatives
Botmaker FAQ
Botmaker is a conversational AI platform for building chatbots that automate customer service and sales conversations. It integrates with popular messaging channels and business software, providing analytics on bot performance. Botmaker is easy to set up, but some users find the integrations and reporting features challenging.
What is Botmaker and what does Botmaker do?
Botmaker is a conversational AI platform for building chatbots that automate customer service and sales conversations. It integrates with popular messaging channels and business software, providing analytics on bot performance. Botmaker is easy to set up, but some users find the integrations and reporting features challenging.
Botmaker integrates with various business software and platforms, including WhatsApp Business API and Meta. While it offers several out-of-the-box integrations, some users find certain integrations, like HubSpot and spreadsheets, challenging.
How does Botmaker integrate with other tools?
Botmaker integrates with various business software and platforms, including WhatsApp Business API and Meta. While it offers several out-of-the-box integrations, some users find certain integrations, like HubSpot and spreadsheets, challenging.
Top Botmaker alternatives include SleekFlow, UChat, and Tiledesk. These platforms offer similar features such as AI-powered chatbots, multi-channel integrations, and tools for automating customer service and sales conversations. Rocket.chat is another option, focusing on secure business communication.
What the main competitors of Botmaker?
Top Botmaker alternatives include SleekFlow, UChat, and Tiledesk. These platforms offer similar features such as AI-powered chatbots, multi-channel integrations, and tools for automating customer service and sales conversations. Rocket.chat is another option, focusing on secure business communication.
Yes, Botmaker is a legitimate software company. They offer AI chatbots for customer service and sales, integrating with popular platforms. While users appreciate the easy setup and integrations, some have noted difficulties with certain integrations and support response times.
Is Botmaker legit?
Yes, Botmaker is a legitimate software company. They offer AI chatbots for customer service and sales, integrating with popular platforms. While users appreciate the easy setup and integrations, some have noted difficulties with certain integrations and support response times.
I couldn't find pricing details for Botmaker. For the most current information on product pricing and whether Botmaker is worth it for you, visit their website or contact their sales team.
How much does Botmaker cost?
I couldn't find pricing details for Botmaker. For the most current information on product pricing and whether Botmaker is worth it for you, visit their website or contact their sales team.
Botmaker's customer service receives mixed reviews. While some users praise the helpful and quick support, others express frustration with slow response times and complex issue resolution. A few users mention difficulty getting support tickets resolved.
Is Botmaker customer service good?
Botmaker's customer service receives mixed reviews. While some users praise the helpful and quick support, others express frustration with slow response times and complex issue resolution. A few users mention difficulty getting support tickets resolved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.