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CallShaper description
CallShaper is a cloud-based software designed for sales call centers. It helps manage both incoming and outgoing calls, providing a single platform for tracking calls and agent performance. CallShaper offers detailed reports on call sources, conversion rates, and even cost-per-sale for different advertising campaigns. This helps businesses measure marketing effectiveness and improve sales strategies.
Who is CallShaper best for
We find that CallShaper is a solid choice for businesses using inbound call centers for sales and support. It's great for medium-sized businesses. Users especially appreciate the user-friendly interface and customizable tracking numbers, which make it easy to monitor campaigns and optimize ad spend.
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We find CallShaper works wonders for mid-sized teams (101-1000 employees) seeking robust call tracking.
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In our experience, CallShaper is a game-changer for marketing/advertising firms aiming to boost campaign performance.
CallShaper features
Supported Media Tracking with Unique Numbers: CallShaper uses unique inbound phone numbers for different media sources, enabling tracking of call origins and providing data on source performance. |
Supported Campaign Performance Reporting: CallShaper provides detailed reports on which marketing campaigns are driving the most calls, including data on cost per call and conversion rates. This data allows businesses to optimize their ad spending and focus on the most effective channels. |
Supported Dynamic Call Routing: CallShaper allows businesses to dynamically route calls based on various criteria, such as the caller's location, the advertising source, or the time of day. This ensures that calls are directed to the most appropriate agent or department, improving efficiency and customer satisfaction. |
Supported Marketing Integrations: CallShaper integrates with other marketing tools and platforms, such as Google Ads and Analytics, to provide a comprehensive view of campaign performance and customer behavior. |
Supported Customizable Tracking Numbers: CallShaper offers customizable call tracking numbers that businesses can choose to match their branding or specific campaigns. |
Supported Dedicated Account Manager: CallShaper provides a dedicated account manager to assist businesses with implementation and ongoing support. |
Supported User-Friendly Interface: CallShaper's platform is designed to be user-friendly and intuitive, making it easy for businesses to track their calls and analyze their data. |
CallShaper alternatives
Caller DeskStreamlines phone communication, boosts efficiency, and offers insightful analytics.Read more
CallShaper FAQ
CallShaper is a cloud-based call center software that helps manage calls, track agent performance, and measure marketing campaign effectiveness. We find that it provides detailed reports on call sources and conversions, allowing businesses to optimize ad spending and improve sales strategies.
What is CallShaper and what does CallShaper do?
CallShaper is a cloud-based call center software that helps manage calls, track agent performance, and measure marketing campaign effectiveness. We find that it provides detailed reports on call sources and conversions, allowing businesses to optimize ad spending and improve sales strategies.
CallShaper integrates with popular marketing tools, including Google Ads and Analytics. This integration provides a unified view of campaign performance and customer behavior, allowing for better decision-making. We find this level of integration to be very helpful for our clients.
How does CallShaper integrate with other tools?
CallShaper integrates with popular marketing tools, including Google Ads and Analytics. This integration provides a unified view of campaign performance and customer behavior, allowing for better decision-making. We find this level of integration to be very helpful for our clients.
We find that CallShaper's main competitors include NeoDove, Dialer360, Caller Desk, DialedIn, CloudTalk, and Adversus. These alternatives offer similar features for call tracking, routing, and analytics.
What the main competitors of CallShaper?
We find that CallShaper's main competitors include NeoDove, Dialer360, Caller Desk, DialedIn, CloudTalk, and Adversus. These alternatives offer similar features for call tracking, routing, and analytics.
Yes, CallShaper is a legitimate cloud-based call tracking software. With a 4.8/5 rating on G2, it appears to be a safe and reliable choice for businesses looking to optimize their sales call centers and marketing campaigns. We find its detailed reporting features particularly helpful.
Is CallShaper legit?
Yes, CallShaper is a legitimate cloud-based call tracking software. With a 4.8/5 rating on G2, it appears to be a safe and reliable choice for businesses looking to optimize their sales call centers and marketing campaigns. We find its detailed reporting features particularly helpful.
I can't find any pricing details for CallShaper on their website. Contact CallShaper directly for pricing information.
How much does CallShaper cost?
I can't find any pricing details for CallShaper on their website. Contact CallShaper directly for pricing information.
We find that CallShaper's customer service is generally viewed positively. Users praise the easy access and helpfulness of the support team, while occasional long wait times are noted as a minor drawback.
Is CallShaper customer service good?
We find that CallShaper's customer service is generally viewed positively. Users praise the easy access and helpfulness of the support team, while occasional long wait times are noted as a minor drawback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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