Logo of ConnectPOS

ConnectPOS

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Company health

Employee growth
20% decrease in the last year
Web traffic
35% decrease in the last quarter

Ratings

G2
4.7/5
(19)
TrustPilot
4.8/5
(40)

ConnectPOS description

ConnectPOS is a cloud-based point-of-sale (POS) system designed for retail businesses of all sizes. It offers a range of features including sales management, inventory tracking, customer relationship management, and reporting. ConnectPOS integrates with popular ecommerce platforms like Shopify, allowing businesses to manage online and in-store sales seamlessly. It supports various payment methods, offline functionality, and customizable options to suit different business needs. ConnectPOS is known for its user-friendly interface and focus on providing a smooth omnichannel experience for retailers.


What companies are using ConnectPOS?

Yeti Cycles is using ConnectPOS
Yeti Cycles
PayPorte is using ConnectPOS
PayPorte
The Sewing Studio Fabric Superstore is using ConnectPOS
The Sewing Studio Fabric Superstore
Zapier is used by Yeti Cycles, PayPorte, The Sewing Studio Fabric Superstore.

Who is ConnectPOS best for

ConnectPOS is a user-friendly POS system ideal for small retail businesses seeking an omnichannel solution. Users praise its seamless eCommerce integrations and responsive customer support. However, some have noted slow response times and pricing concerns.

  • Best for small businesses.

  • Not suitable for specific industries.


ConnectPOS features

Supported

ConnectPOS supports real-time inventory tracking.

Supported

ConnectPOS offers detailed reports on sales, payments, inventory, and customer behavior.

Supported

ConnectPOS offers centralized client management, including unified customer profiles and data management.

Supported

ConnectPOS supports offline transactions, automatically syncing when internet is restored.

Supported

ConnectPOS offers unified management of sales, inventory, and customer data across channels.

Supported

ConnectPOS integrates with Shopify, synchronizing data like orders, inventory, and customers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+1

ConnectPOS reviews

We've summarised 55 ConnectPOS reviews (ConnectPOS TrustPilot reviews and ConnectPOS G2 reviews) and summarised the main points below.

Pros of ConnectPOS
  • Seamless integration with Magento and WooCommerce for efficient inventory and order management.
  • User-friendly interface, making it easy for staff to learn and use.
  • Excellent and responsive customer support, often praised for helpfulness and problem-solving skills.
  • Real-time stock synchronization and product updates.
  • Comprehensive features catering to various business needs, like gift cards, customer credits, and multi-inventory management.
Cons of ConnectPOS
  • Slow response times, especially when opening the cash drawer.
  • Pricing can be expensive, particularly yearly renewals.
  • Limited receipt/invoice template customization.
  • Occasional syncing issues with Magento and inventory discrepancies.
  • Lack of local backup for orders, posing a risk of data loss during sync failures.

ConnectPOS pricing

The commentary is based on 3 reviews from ConnectPOS G2 reviews.

ConnectPOS offers two main pricing tiers: Professional and Enterprise. Specific pricing is not listed on the website and requires contacting the sales team for a custom quote. They offer a 14-day free trial.

Users sentiment

Strongly negative
-1

See the ConnectPOS pricing page.

  • ConnectPOS has a free trial.

Professional
Custom

Real-time data synchronization, Offline mode, Various payment methods, Barcode scanning

Enterprise
Custom

Gift cards and promotions, Inventory management, Customizations, Priority support


ConnectPOS alternatives

  • Logo of KORONA POS
    KORONA POS
    Cloud POS for retail, restaurants, and ticketing. Simple, flexible, and reliable.
    Read more
  • Logo of Shopify POS
    Shopify POS
    Sell everywhere, manage everything, grow effortlessly.
    Read more
  • Logo of Heartland Retail
    Heartland Retail
    Retail POS and management software streamlining operations.
    Read more
  • Logo of Lightspeed Retail
    Lightspeed Retail
    Streamlined retail POS and business management for growth.
    Read more
  • Logo of Square Point of Sale
    Square Point of Sale
    Seamless payments, inventory, and customer management in one.
    Read more
  • Logo of Linga rOS
    Linga rOS
    Restaurant management streamlined: orders, inventory, staff, and more.
    Read more

ConnectPOS FAQ

  • What is ConnectPOS and what does ConnectPOS do?

    ConnectPOS is a cloud-based POS system for retailers seeking an omnichannel solution. It offers features like sales and inventory management, CRM, and reporting, integrating with platforms like Shopify for seamless online and in-store sales. It's known for its user-friendly interface but some users find the pricing high.

  • How does ConnectPOS integrate with other tools?

    ConnectPOS integrates with popular eCommerce platforms like Shopify, enabling seamless online and in-store sales management. It also supports various payment methods and offers offline functionality, enhancing its versatility for different retail needs.

  • What the main competitors of ConnectPOS?

    Alternatives to ConnectPOS include Hike POS, Square Point of Sale, and RetailEdge. These POS systems offer similar features like inventory management, sales tracking, and customer relationship management, catering to diverse retail business needs.

  • Is ConnectPOS legit?

    Yes, ConnectPOS is a legitimate cloud-based POS system. G2 and TrustPilot reviews show users appreciate its user-friendly interface and omnichannel capabilities. However, potential users should be aware of reported slow response times and pricing concerns.

  • How much does ConnectPOS cost?

    ConnectPOS pricing is not publicly available. Contact ConnectPOS directly for product pricing details and to determine if the product is worth it for your business needs.

  • Is ConnectPOS customer service good?

    ConnectPOS customer service receives positive feedback, with users highlighting the helpfulness and efficiency of the support team. Customers praise the team's responsiveness, knowledge, and patience in resolving issues and providing guidance. Support agents are described as approachable and dedicated to providing excellent service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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