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Crossing Minds

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Company health

Employee growth
30% decrease in the last year
Web traffic
36% decrease in the last quarter
Financing
May 2024 - $14M

Ratings

G2
5.0/5
(25)
Glassdoor
5.0/5
(1)

Crossing Minds description

Crossing Minds uses the latest AI technology to help businesses personalize their ecommerce websites. It analyzes customer behavior to suggest products customers may like, even if they are new to the site. This leads to happier customers who buy more, and higher sales for your business. Crossing Minds prides itself on accomplishing this without compromising customer privacy.


What companies are using Crossing Minds?

Duetto is using Crossing Minds
Duetto
Back Market is using Crossing Minds
Back Market
Bonobos is using Crossing Minds
Bonobos
Grail is using Crossing Minds
Grail
Zapier is used by Duetto, Back Market, Bonobos, Grail.

Who is Crossing Minds best for

Crossing Minds uses AI to personalize ecommerce websites. It analyzes customer behavior to suggest products customers may like, even if they are new to the site. Users say the personalized recommendations are highly effective, leading to increased conversions and sales. We find that it increases customer retention, click-through rates, and average order value.

  • Perfect for companies of any size looking to improve website personalization and boost sales.

  • We find that it is particularly well-suited for the Ecommerce industry. Based on reviews, users love the personalized recommendations.


Crossing Minds features

Supported

Personalized Recommendations: Personalized recommendations are tailored to individual customer tastes and interests, increasing engagement and conversions. It leverages a product recommendation engine specifically designed for e-commerce, ensuring that customers are presented with products they are most likely to purchase.

Supported

Brand Loyalty Building: Crossing Minds fosters brand loyalty by creating highly personalized shopping experiences. This strengthens the bond between customers and the brand, increasing the likelihood of repeat purchases. By quickly showcasing items that resonate with each customer's preferences, the system facilitates faster conversions and boosts sales.

Supported

Fast Conversion for New Customers: This feature enables personalized recommendations even for new or anonymous visitors, significantly accelerating their conversion rate. It achieves this personalization without relying on cookies, providing a seamless experience from the first interaction.

Supported

Upselling and Cross-selling: Crossing Minds optimizes revenue generation by suggesting relevant complementary products, encouraging upselling and cross-selling strategies. Recommendations are based on product similarities and intuitive category bundles, increasing average order value.

Supported

Trending Product Prediction: Crossing Minds excels in predicting trending products, boosting their visibility among relevant customers. By proactively identifying and showcasing items with high potential, businesses can maximize sales on their most promising offerings. This helps stay ahead of market trends and capture customer interest in the most sought-after products.

Supported

Easy Management: The user-friendly interface simplifies management of product recommendations, allowing for quick updates and customization. This efficiency streamlines operations and empowers businesses to maintain dynamic, up-to-date recommendations that align with evolving product offerings and consumer behavior.

Supported

Reliable Performance: This feature ensures secure, stable, and low-latency operations for consistent and high-performing recommendation delivery. The reliability of the system is paramount for maintaining smooth user experiences and avoiding disruptions.


Crossing Minds reviews

We've summarised 25 Crossing Minds reviews (Crossing Minds G2 reviews) and summarised the main points below.

Pros of Crossing Minds
  • Highly effective personalized recommendations, leading to increased conversions and sales.
  • Excellent customer support, responsive and helpful team.
  • Customizable solutions tailored to specific business needs and data complexities.
  • Easy API integration and pre-written modules for seamless implementation.
  • Positive impact on key metrics like average order value, click-through rates, and retention.
Cons of Crossing Minds
  • Initial learning curve for the platform/dashboard.
  • Limited self-serve features, especially for specific industries like fintech.
  • Shopify app interface could be more user-friendly.
  • Occasional delays in support responses due to time zone differences.
  • Desire for more data/insights provided by Crossing Minds.

Crossing Minds pricing

The commentary is based on 5 reviews from Crossing Minds G2 reviews.

We find Crossing Minds' pricing isn't directly mentioned in reviews. However, one reviewer mentions a "free trial," suggesting a potential cost associated with the service after the trial period. Another reviewer highlights the platform as the "best investment" for personalization, implying a worthwhile return on investment.

See the Crossing Minds pricing page.


Crossing Minds alternatives

  • Logo of Bloomreach
    Bloomreach
    Personalizes websites and boosts conversions with AI.
    Read more
  • Logo of Constructor
    Constructor
    AI search that boosts e-commerce sales with personalized results.
    Read more
  • Logo of Nosto
    Nosto
    Personalizes shopping with AI, boosting sales and happy customers.
    Read more
  • Logo of Dynamic Yield
    Dynamic Yield
    Personalizes website and app content to boost conversions.
    Read more
  • Logo of AB Tasty
    AB Tasty
    Optimize websites and apps with A/B testing and personalization.
    Read more
  • Logo of Insider
    Insider
    Personalizes customer journeys across channels with AI-powered insights.
    Read more

Crossing Minds FAQ

  • What is Crossing Minds and what does Crossing Minds do?

    Crossing Minds is an AI-powered personalization platform for ecommerce businesses. We find that it excels at recommending products customers are likely to enjoy, even first-time visitors, which helps increase sales and build brand loyalty. It does all this while respecting customer privacy.

  • How does Crossing Minds integrate with other tools?

    Crossing Minds offers easy API integration and pre-written modules for seamless implementation with your existing systems. We find this makes it simple to connect and enhances the personalization capabilities of your ecommerce platform.

  • What the main competitors of Crossing Minds?

    We find that Crossing Minds' main competitors are Bloomreach, Constructor, Nosto, Dynamic Yield, AB Tasty, and Insider. These platforms offer similar AI-driven personalization solutions for e-commerce businesses seeking to enhance customer experience and boost sales.

  • Is Crossing Minds legit?

    We find Crossing Minds to be a legitimate company offering effective personalization solutions for ecommerce businesses. Customer reviews are positive, highlighting increased sales and excellent support. While some users mention a learning curve, the overall sentiment suggests Crossing Minds is a safe and reliable choice.

  • How much does Crossing Minds cost?

    Crossing Minds offers Essential, Professional, and Enterprise plans. While specific pricing isn't publicly listed, all plans include features like A/B testing, AI customization, and dedicated support. Contact them for a customized quote.

  • Is Crossing Minds customer service good?

    We find that Crossing Minds' customer service is highly regarded. Users praise the team's responsiveness, helpfulness, and expertise in AI and recommendations. While some mention occasional delays due to time zone differences, the overall sentiment is very positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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