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DoubleTick.io description
DoubleTick.io is a platform built on the official WhatsApp API. It empowers businesses to automate WhatsApp communications, improving customer relationships and operational efficiency. Through its intuitive interface, users can design chatbots, send bulk messages, and track customer interactions. DoubleTick.io integrates seamlessly with other business tools, facilitating order processing and data analysis within WhatsApp.
Who is DoubleTick.io best for
DoubleTick.io is ideal for businesses seeking to automate WhatsApp communications for marketing and support. We find it's particularly effective for small to large businesses. Users love its easy setup, WhatsApp marketing, and bot automation. Keep in mind some users mention lead attribution issues and inefficient support.
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Great for mid-sized businesses (101-1000 employees) seeking to boost customer engagement via WhatsApp automation.
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Well-suited for e-commerce and marketing/advertising firms aiming to improve customer support and marketing reach.
DoubleTick.io reviews
We've summarised 50 DoubleTick.io reviews (DoubleTick.io G2 reviews) and summarised the main points below.
- Excellent customer support and helpful account managers
- User-friendly interface and easy setup
- Effective WhatsApp marketing and broadcasting features
- Useful bot automation for lead qualification and responses
- Helpful for increasing customer reach and engagement
- Lead attribution issues with Meta ads
- Bot conflicts: Welcome bot overrides keyword bots
- Misleading support promises, often unhelpful
- Inefficient support team with slow response times
- Limited CRM features
DoubleTick.io pricing
The commentary is based on 9 reviews from DoubleTick.io G2 reviews.
We find that DoubleTick.io's pricing is generally considered high, especially for smaller businesses. While some users find it worthwhile, others mention a lack of monthly plans and extra costs for additional agents as drawbacks. A few users have described it as "budget-friendly," but this seems to be the minority view.
Users sentiment
DoubleTick.io alternatives
DoubleTick.io FAQ
DoubleTick.io helps businesses automate WhatsApp communications for marketing and customer support. We find it particularly useful for creating chatbots, sending bulk messages, and tracking customer interactions, though setup can be tricky. It integrates with other business tools and seems best suited for small to medium-sized businesses.
What is DoubleTick.io and what does DoubleTick.io do?
DoubleTick.io helps businesses automate WhatsApp communications for marketing and customer support. We find it particularly useful for creating chatbots, sending bulk messages, and tracking customer interactions, though setup can be tricky. It integrates with other business tools and seems best suited for small to medium-sized businesses.
DoubleTick.io integrates seamlessly with other business tools, which helps streamline processes like order processing and data analysis directly within WhatsApp. This integration enhances its value for businesses seeking an all-in-one communication solution.
How does DoubleTick.io integrate with other tools?
DoubleTick.io integrates seamlessly with other business tools, which helps streamline processes like order processing and data analysis directly within WhatsApp. This integration enhances its value for businesses seeking an all-in-one communication solution.
We find that DoubleTick.io's main competitors include AiSensy, WATI, Notbot, Sendwo, Gallabox, and Kanal. These platforms offer similar WhatsApp business solutions for marketing, sales, and customer support automation.
What the main competitors of DoubleTick.io?
We find that DoubleTick.io's main competitors include AiSensy, WATI, Notbot, Sendwo, Gallabox, and Kanal. These platforms offer similar WhatsApp business solutions for marketing, sales, and customer support automation.
DoubleTick.io appears to be a legitimate platform. We find that its positive G2 rating and significant employee growth on LinkedIn suggest a growing and active company. However, user reviews reveal mixed sentiments regarding customer service and implementation. Consider exploring alternatives if these are critical concerns for you.
Is DoubleTick.io legit?
DoubleTick.io appears to be a legitimate platform. We find that its positive G2 rating and significant employee growth on LinkedIn suggest a growing and active company. However, user reviews reveal mixed sentiments regarding customer service and implementation. Consider exploring alternatives if these are critical concerns for you.
I am sorry, but we don't have pricing information for DoubleTick.io at this time. We recommend visiting their website directly to learn more.
How much does DoubleTick.io cost?
I am sorry, but we don't have pricing information for DoubleTick.io at this time. We recommend visiting their website directly to learn more.
We find that DoubleTick.io's customer service is generally positive, with users praising the helpful and responsive support team and account managers. However, some have experienced slow response times and unhelpful support for specific technical issues.
Is DoubleTick.io customer service good?
We find that DoubleTick.io's customer service is generally positive, with users praising the helpful and responsive support team and account managers. However, some have experienced slow response times and unhelpful support for specific technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.