Logo of Gallabox

Gallabox

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Last updated on

Company health

Employee growth
58% increase in the last year
Web traffic
5% decrease in the last quarter
Financing
April 2024 - $5M

Ratings

G2
4.6/5
(156)
Glassdoor
3.9/5
(5)

Gallabox description

Gallabox helps businesses connect with customers through WhatsApp. It offers tools for managing customer conversations, automating messages, and sending marketing campaigns. Gallabox can be used to create chatbots, collect data through forms, and track customer interactions. It integrates with popular CRM and e-commerce platforms, allowing businesses to streamline their customer communication and sales processes. Gallabox is best suited for businesses who want to leverage the popularity of WhatsApp to reach their customers.


Who is Gallabox best for

Gallabox helps businesses connect with customers via WhatsApp. Users love its easy-to-use interface and helpful integrations. However, some dislike recent price changes and limited native integrations. Ideal for real estate businesses of all sizes looking to generate leads, provide support, and run marketing campaigns on WhatsApp.

  • Best for small, medium, and large businesses.

  • Ideal for real estate businesses.


Gallabox features

Supported

Gallabox integrates with WhatsApp to automate answers, workflows, and campaigns.

Supported

Gallabox supports shared team inbox, enabling multiple agents to access and manage it.

Supported

Gallabox supports sending and receiving messages via WhatsApp Business API.

Supported

Gallabox automates chat workflows using no-code tools, AI chatbots, and integrations.

Supported

Gallabox supports Click-to-WhatsApp ads on Facebook and Instagram.

Supported

Gallabox offers AI agents for WhatsApp to automate and personalize customer interactions.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Strongly positive
+0.95

Ease of Use

Strongly positive
+0.9

Reliability and Performance

Rather positive
+0.56

Ease of Implementation

Rather positive
+0.33

Gallabox reviews

We've summarised 155 Gallabox reviews (Gallabox G2 reviews) and summarised the main points below.

Pros of Gallabox
  • Excellent and responsive customer support.
  • User-friendly interface and easy bot creation.
  • Helpful integrations with CRM and e-commerce platforms.
  • Effective for broadcast campaigns and automated messages.
  • Useful features like source tags and internal notes.
Cons of Gallabox
  • Slow customer support response times.
  • Recent price changes without notice.
  • Limited native integrations.
  • Confusing flow creation for new users.
  • Mobile app issues (signing out, missed notifications).

Gallabox pricing

The commentary is based on 24 reviews from Gallabox G2 reviews.

Gallabox is currently offering a deal for the first 100 customers where they get the first three months of their subscription for free. This offer is limited to 20 customers in each of the following prime markets: Chula Vista, Oceanside, San Marcos, Escondido, and Vista. Users only pay for Meta's conversation charges.

Users sentiment

Strongly negative
-1

See the Gallabox pricing page.

  • Gallabox has a free trial.


Gallabox alternatives

  • Logo of WATI
    WATI
    Effortless WhatsApp business tools for sales and support.
    Read more
  • Logo of Anantya.ai
    Anantya.ai
    Effortless WhatsApp marketing, sales, and support automation.
    Read more
  • Logo of Notbot
    Notbot
    Automate WhatsApp for sales, support, and better productivity.
    Read more
  • Logo of AiSensy
    AiSensy
    WhatsApp automation for sales and support chatbots.
    Read more
  • Logo of BotSpace
    BotSpace
    Automate WhatsApp for marketing, sales, and support.
    Read more
  • Logo of TimelinesAI
    TimelinesAI
    Connect multiple WhatsApp numbers to your CRM.
    Read more

Gallabox FAQ

  • What is Gallabox and what does Gallabox do?

    Gallabox is a WhatsApp business solution that streamlines customer interactions. It offers tools for managing conversations, automating messages, creating chatbots, and launching marketing campaigns, all within WhatsApp. Gallabox integrates with popular CRM and e-commerce platforms.

  • How does Gallabox integrate with other tools?

    Gallabox integrates with popular CRM and e-commerce platforms, enabling streamlined customer communication and sales processes. It also offers helpful integrations which are appreciated by users, though some find the number of native integrations limited.

  • What the main competitors of Gallabox?

    Gallabox competitors include WATI, Anantya.ai, and HubSpot Marketing Hub. These alternatives offer similar WhatsApp business integration features for customer communication, marketing campaigns, and sales processes. Podium and Zendesk Support Suite also offer comparable customer interaction tools but across broader communication channels.

  • Is Gallabox legit?

    Yes, Gallabox is a legitimate business. They offer WhatsApp business tools and integrations suitable for various business needs. User reviews are generally positive, praising the software's ease of use and customer support, indicating the platform is safe and reliable.

  • How much does Gallabox cost?

    Gralio doesn't have pricing information for Gallabox. Therefore, it's difficult to determine if Gallabox is worth the investment without knowing the cost.

  • Is Gallabox customer service good?

    Gallabox customer service receives positive feedback overall. Users praise the helpful and responsive support team, highlighting their patience and willingness to assist with setup, integrations, and troubleshooting. However, some users mention slow response times and the need to schedule calls for support, which can be inconvenient.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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