Logo of Flame analytics

Flame analytics

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Last updated on

Company health

Employee growth
12% increase in the last year
Web traffic
22% decrease in the last quarter
Financing
March 2022 - $2M

Ratings

G2
4.6/5
(80)

Flame analytics description

Flame Analytics helps businesses understand customer behavior in physical spaces like stores and malls. It uses existing cameras and sensors to track customer movement and engagement. This data helps managers optimize store layouts, tailor marketing campaigns, and improve the overall customer experience. Think of it as Google Analytics for the real world, providing insights to improve sales and customer satisfaction.


Who is Flame analytics best for

Flame Analytics helps brick-and-mortar businesses understand customer behavior using existing cameras and sensors. This "Google Analytics for the real world" provides insights into dwell time, foot traffic, and customer journeys, empowering managers to optimize store layouts and marketing. Users praise its ease of use and valuable real-time analytics, while some note occasional data inaccuracies and complex setup.

  • Best for small to mid-sized businesses.

  • Ideal for retail businesses and those with physical locations.


Flame analytics features

Supported

Flame Analytics uses Wi-Fi to measure customer dwell time in physical spaces.

Supported

Flame Analytics analyzes foot traffic, including passersby and venue visits, using various technologies.

Supported

Flame Analytics offers real-time data updates on customer behavior.

Supported

Flame Analytics analyzes customer journeys within physical spaces using various data sources and visualizations.

Supported

Flame Analytics uses heatmaps to show customer activity and traffic flow.


Flame analytics reviews

We've summarised 79 Flame analytics reviews (Flame analytics G2 reviews) and summarised the main points below.

Pros of Flame analytics
  • Provides valuable real-time analytics for physical spaces.
  • User-friendly interface praised for ease of use.
  • Effective for understanding customer behavior and optimizing store layouts.
  • Helps improve marketing campaigns and customer engagement.
  • Excellent customer support is frequently highlighted.
Cons of Flame analytics
  • Occasional data inaccuracies reported by some users.
  • Initial setup can be complex for non-technical users.
  • Pricing may be prohibitive for smaller businesses.
  • Occasional platform lags can disrupt real-time analysis.
  • Limited language support for international businesses.

Flame analytics pricing

The commentary is based on 13 reviews from Flame analytics G2 reviews.

No pricing information found.

Users sentiment

Strongly negative
-1

See the Flame analytics pricing page.


Flame analytics alternatives

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    RetailNext
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    PlaceIQ
    Understand where people go, personalize ads, and improve marketing.
    Read more
  • Logo of Quantum Metric
    Quantum Metric
    See how users behave, fix problems, boost conversions.
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  • Logo of Oracle Infinity
    Oracle Infinity
    Deep customer insights to personalize and boost conversions.
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  • Logo of Gimbal by Infillion
    Gimbal by Infillion
    Location data insights to improve real-world marketing.
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  • Logo of Sensing Feeling
    Sensing Feeling
    Understand space usage, improve efficiency, and protect privacy.
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Flame analytics FAQ

  • What is Flame analytics and what does Flame analytics do?

    Flame Analytics is a platform that analyzes customer behavior in physical spaces using existing cameras and sensors. It provides real-time insights into customer movement, dwell time, and engagement, enabling businesses to optimize store layouts, improve marketing campaigns, and enhance the overall customer experience.

  • How does Flame analytics integrate with other tools?

    There is no information available about Flame analytics' integrations with other tools. However, it utilizes existing camera systems and sensors for data collection, suggesting potential integrations with those systems.

  • What the main competitors of Flame analytics?

    Flame Analytics's top competitors include Skyfii IO Insight, which offers similar customer behavior analytics for physical spaces, and Netcore Cloud, focusing on AI-powered marketing automation. Other alternatives like ContactPigeon and Salesforce Marketing Cloud specialize in personalized messaging and broader marketing automation.

  • Is Flame analytics legit?

    Flame Analytics appears legitimate, offering valuable real-time analytics for physical spaces. G2 reviews rate it 4.6/5, praising its user-friendly interface and customer support. However, some users mention occasional data inaccuracies and complex setup. Consider these factors when assessing if Flame Analytics is safe and right for you.

  • How much does Flame analytics cost?

    Flame Analytics does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if the product is worth the investment for your business.

  • Is Flame analytics customer service good?

    Flame Analytics' customer support receives positive feedback. Users consistently praise the helpful and responsive support team for ensuring a positive experience. However, some users find the platform's user interface challenging to navigate.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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