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Ratings
Gist description
Gist is an all-in-one platform for marketing, sales, and customer support. It helps businesses manage customer interactions throughout their lifecycle. Gist offers tools such as pop-up forms, live chat, email marketing, and a knowledge base. Over 10,000 businesses use Gist to centralize customer communications and improve their experience. Gist aims to be a leader in the growing trend of all-in-one business software solutions.
Who is Gist best for
Gist is an all-in-one platform for marketing, sales, and customer support, perfect for small to medium businesses. Users love its intuitive interface and efficient support. However, some find the pricing model based on contacts expensive. Gist offers live chat, email marketing, and a knowledge base, making it ideal for businesses focused on e-commerce and digital marketing.
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Best for small to medium businesses seeking an all-in-one customer engagement platform.
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Ideal for e-commerce, retail, software, and marketing/advertising companies.
Gist features
Supported Gist supports live chat, enabling real-time interaction with website visitors. |
Supported Gist supports lead capture forms and provides insights into lead activity. |
Supported Gist offers live chat, messaging, and team collaboration tools. |
Supported Gist supports marketing automation including email and campaign management. |
Supported Gist supports creating and configuring popups for lead capture, offers, and targeted messages. |
Supported Gist supports targeted email campaigns, personalized messaging, and automated sequences. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Ease of Implementation
Gist reviews
We've summarised 219 Gist reviews (Gist G2 reviews) and summarised the main points below.
- All-in-one platform for marketing and business process management.
- Intuitive and easy to set up.
- Efficient and fast support via knowledge base and web chat.
- Integrates well with existing systems.
- Affordable live chat solution.
- Pricing based on number of contacts makes it expensive for large databases.
- Outbound messages not appearing in Outlook Sent folder.
- Limited text formatting options in CRM replies.
- Mobile app has bugs and lacks functionality.
- Difficult to upgrade subscription and manage contacts.
Gist pricing
The commentary is based on 23 reviews from Gist G2 reviews.
Gist offers a good value proposition with powerful features for marketing and support. While some users find the contact-based pricing expensive for large lists, many appreciate its affordability compared to competitors like Intercom, Hubspot, and Salesforce. The free version offers essential tools, while premium plans unlock advanced functionalities.
Users sentiment
See the Gist pricing page.
Gist alternatives
Gist FAQ
Gist is an all-in-one platform for marketing, sales, and customer support, helping businesses manage customer interactions. It offers live chat, email marketing, a knowledge base, and lead capture tools, aiming to centralize communications and improve customer experience. Over 10,000 businesses use Gist.
What is Gist and what does Gist do?
Gist is an all-in-one platform for marketing, sales, and customer support, helping businesses manage customer interactions. It offers live chat, email marketing, a knowledge base, and lead capture tools, aiming to centralize communications and improve customer experience. Over 10,000 businesses use Gist.
Gist integrates with various tools to enhance its functionality. It connects with popular platforms and systems, allowing for seamless data flow and improved workflow efficiency. This integration capability enables businesses to centralize their operations and leverage Gist's features alongside their existing tools.
How does Gist integrate with other tools?
Gist integrates with various tools to enhance its functionality. It connects with popular platforms and systems, allowing for seamless data flow and improved workflow efficiency. This integration capability enables businesses to centralize their operations and leverage Gist's features alongside their existing tools.
Top alternatives to Gist include HelpCrunch, Zendesk Support Suite, and ActiveCampaign. These platforms offer similar features like live chat, email marketing, and marketing automation, catering to businesses seeking all-in-one customer engagement solutions.
What the main competitors of Gist?
Top alternatives to Gist include HelpCrunch, Zendesk Support Suite, and ActiveCampaign. These platforms offer similar features like live chat, email marketing, and marketing automation, catering to businesses seeking all-in-one customer engagement solutions.
Yes, Gist is a legitimate platform used by over 10,000 businesses. It's known for its all-in-one approach to marketing, sales, and customer support, making it a safe and popular choice for businesses seeking streamlined customer engagement.
Is Gist legit?
Yes, Gist is a legitimate platform used by over 10,000 businesses. It's known for its all-in-one approach to marketing, sales, and customer support, making it a safe and popular choice for businesses seeking streamlined customer engagement.
I cannot find pricing details for Gist. Contact Gist directly to determine if it is worth the investment for your needs. Product pricing and available plans may vary.
How much does Gist cost?
I cannot find pricing details for Gist. Contact Gist directly to determine if it is worth the investment for your needs. Product pricing and available plans may vary.
Gist's customer support receives positive feedback. Users highlight the efficient and helpful support team, readily available through live chat and a comprehensive knowledge base. While some mention initial setup challenges, the responsive support quickly addresses these issues.
Is Gist customer service good?
Gist's customer support receives positive feedback. Users highlight the efficient and helpful support team, readily available through live chat and a comprehensive knowledge base. While some mention initial setup challenges, the responsive support quickly addresses these issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.