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icomm

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Last updated on

Company health

Employee growth
14% increase in the last year
Web traffic
54% decrease in the last quarter

Ratings

Capterra
4.8/5
(32)

icomm description

icomm is a marketing automation platform designed to help businesses manage their marketing strategies in a unified way. It positions itself as a powerful tool for sending marketing communications. icomm offers features like marketing automation, personalized commerce experiences using AI, integrations with other software, and strategic support.


Who is icomm best for

Icomm is a marketing automation platform ideal for e-commerce and digital marketing businesses. Users praise its excellent customer support, user-friendly interface, and comprehensive segmentation. However, some dislike its limited reporting, occasional instability, and complex configuration for certain campaigns. Icomm integrates with various platforms and offers personalized messaging and marketing automation.

  • Not a good fit for any company size.

  • Best fit for Retail and Marketing & Advertising industries.


icomm reviews

We've summarised 32 icomm reviews (icomm Capterra reviews) and summarised the main points below.

Pros of icomm
  • Excellent customer support, responsive and helpful team.
  • User-friendly interface, easy to use even for beginners.
  • Comprehensive segmentation capabilities, enabling targeted campaigns.
  • Effective push notification module and add-ons.
  • Seamless integration with various platforms and tools.
Cons of icomm
  • Limited reporting features, lacking historical data and deeper analytics.
  • Occasional platform instability, especially in the HUB module for push notifications.
  • Complex configuration for certain campaigns.
  • Limited automation options, current automations are manual.
  • Single button option in button creation, needs multiple button support.
  • Aesthetically outdated design, not visually appealing.

icomm pricing

The commentary is based on 1 reviews from icomm Capterra reviews.

Icomm offers good value for its price, according to users. Reviews highlight its excellent customer service and account management as valuable aspects of the overall package. Specific pricing details are not available in the reviews.

Users sentiment

Strongly positive
+1

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icomm FAQ

  • What is icomm and what does icomm do?

    icomm is a marketing automation platform that helps businesses manage their marketing strategies. It offers personalized messaging, marketing automation integrations, and strategic support. icomm is best suited for retail and marketing-focused businesses seeking enhanced customer engagement through targeted campaigns.

  • How does icomm integrate with other tools?

    Icomm integrates with various marketing automation platforms to streamline data and automate processes. It also offers a customizable SMS API for personalized messaging. This allows for efficient management of marketing communications across different channels.

  • What the main competitors of icomm?

    Alternatives to icomm include SleekFlow for streamlined omnichannel communication, Bumbl for personalized customer interactions, and Gamooga for AI-powered marketing automation. ActiveCampaign offers robust automation and CRM features, while eSputnik focuses on omnichannel personalization. WiserNotify specializes in social proof notifications for boosting conversions.

  • Is icomm legit?

    Yes, icomm is a legitimate marketing automation platform. User reviews highlight excellent customer support and a user-friendly interface. While the platform has some limitations regarding reporting and occasional instability, it offers valuable features like personalized messaging and integrations, indicating its safety and usability for businesses seeking to enhance their marketing strategies.

  • How much does icomm cost?

    Icomm pricing is not publicly available. Contact icomm directly to obtain product pricing details and determine if the product is worth the investment for your specific needs.

  • Is icomm customer service good?

    Icomm's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, responsive, and excellent support team, highlighting their proactive assistance and commitment to client success. Some users mention occasional difficulties with platform navigation, but these are overshadowed by the positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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