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OpenText Hybrid IT Management description
OpenText Hybrid IT Management helps you manage your IT, whether it's in your office or in the cloud. It offers tools to monitor your systems, automate tasks, manage costs, and improve security. This helps you ensure your technology runs smoothly, your costs are under control, and you can quickly adapt to changing business needs. OpenText Hybrid IT Management is a good fit if you're looking for a single solution to manage a complex IT environment.
Who is OpenText Hybrid IT Management best for
OpenText Hybrid IT Management offers comprehensive monitoring, automation, and cost management for complex hybrid IT environments. Users praise its monitoring capabilities and ease of initial setup, but some find the UI outdated and configuration complex. This solution is ideal for large enterprises seeking a single platform to manage diverse systems, particularly in the software and IT sectors.
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Best fit for medium to large enterprises (101+ employees), especially large enterprises with 1001+ employees.
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Ideally suited for the Software, IT, and Telecommunications industry.
OpenText Hybrid IT Management features
Supported OpenText Hybrid IT Management consolidates help desks to unify service experience and reduce costs with self-service, GenAI, and mobile access. |
Supported OpenText Hybrid IT Management provides environment discovery to reveal unknown resources and their connections in cloud and on-premise environments. |
Supported OpenText Hybrid IT Management reduces operational waste through seamless vendor integration, unified reporting, and automated CloudOps platform powered by GenAI. |
Supported OpenText Hybrid IT Management provides full observability by consolidating cloud and data center information to pinpoint root cause, automate service restoration and meet service-level targets, while reducing expenses. |
Supported OpenText Hybrid IT Management optimizes hybrid IT environments by providing a centralized platform for service and resource mapping and improved service delivery. |
Supported OpenText Hybrid IT Management automates IT tasks and workflows to free up teams for strategic initiatives. |
Supported OpenText Hybrid IT Management improves service delivery via efficient incident management, problem resolution, and streamlined change management. |
OpenText Hybrid IT Management reviews
We've summarised 68 OpenText Hybrid IT Management reviews (OpenText Hybrid IT Management G2 reviews) and summarised the main points below.
- Comprehensive monitoring capabilities across diverse systems.
- Agentless monitoring, reducing overhead.
- Easy initial setup and deployment.
- Real-time monitoring and alerting.
- Customizable monitoring templates.
- Outdated UI/UX in need of modernization.
- Complex configuration and steep learning curve.
- High licensing costs and pricing model.
- Limited third-party integrations.
- Occasional bugs and instability.
OpenText Hybrid IT Management pricing
The commentary is based on 6 reviews from OpenText Hybrid IT Management G2 reviews.
Some users consider OpenText products expensive, especially OpsBridge and SiteScope licensing. They mention high license costs and express a desire for lower prices or free versions. Despite the cost concerns, the value of the software for monitoring and analysis is acknowledged.
OpenText Hybrid IT Management alternatives
BMC Helix ITSMModern IT service desk, automating workflows and improving user experience.Read more
OpenText Hybrid IT Management FAQ
OpenText Hybrid IT Management is a comprehensive IT management solution designed for hybrid cloud environments. It offers tools for monitoring, automation, cost management, and security, enabling businesses to optimize their IT operations, streamline workflows, and adapt to evolving needs. It's ideal for large organizations with complex IT landscapes.
What is OpenText Hybrid IT Management and what does OpenText Hybrid IT Management do?
OpenText Hybrid IT Management is a comprehensive IT management solution designed for hybrid cloud environments. It offers tools for monitoring, automation, cost management, and security, enabling businesses to optimize their IT operations, streamline workflows, and adapt to evolving needs. It's ideal for large organizations with complex IT landscapes.
OpenText Hybrid IT Management integrates with existing IT infrastructure, both on-premise and in the cloud. It also offers vendor integration to reduce operational waste. However, some users report limited third-party integrations.
How does OpenText Hybrid IT Management integrate with other tools?
OpenText Hybrid IT Management integrates with existing IT infrastructure, both on-premise and in the cloud. It also offers vendor integration to reduce operational waste. However, some users report limited third-party integrations.
Alternatives to OpenText Hybrid IT Management include LogicMonitor, Oracle Enterprise Management, ManageEngine Applications Manager, Zabbix, Sumo Logic, and Splunk Platform. These competitors offer similar IT management, monitoring, and observability capabilities.
What the main competitors of OpenText Hybrid IT Management?
Alternatives to OpenText Hybrid IT Management include LogicMonitor, Oracle Enterprise Management, ManageEngine Applications Manager, Zabbix, Sumo Logic, and Splunk Platform. These competitors offer similar IT management, monitoring, and observability capabilities.
OpenText Hybrid IT Management is a legitimate software solution designed to streamline IT operations in hybrid environments. User reviews highlight its comprehensive monitoring and automation. However, some users mention a complex setup and high costs. Consider these factors when evaluating its suitability for your needs.
Is OpenText Hybrid IT Management legit?
OpenText Hybrid IT Management is a legitimate software solution designed to streamline IT operations in hybrid environments. User reviews highlight its comprehensive monitoring and automation. However, some users mention a complex setup and high costs. Consider these factors when evaluating its suitability for your needs.
I cannot find pricing details for OpenText Hybrid IT Management. Contact OpenText directly for a personalized quote based on your specific needs and infrastructure.
How much does OpenText Hybrid IT Management cost?
I cannot find pricing details for OpenText Hybrid IT Management. Contact OpenText directly for a personalized quote based on your specific needs and infrastructure.
Customer reviews on OpenText Hybrid IT Management's customer service are mixed. Some users mention quick responses and helpful solutions, while others express concerns about a disconnect between the product development team and support. More feedback is needed to form a definitive conclusion.
Is OpenText Hybrid IT Management customer service good?
Customer reviews on OpenText Hybrid IT Management's customer service are mixed. Some users mention quick responses and helpful solutions, while others express concerns about a disconnect between the product development team and support. More feedback is needed to form a definitive conclusion.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.