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Orbita

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Company health

Employee growth
4% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
December 2019 - $16M

Ratings

G2
4.2/5
(11)

Orbita description

Orbita helps US healthcare companies improve how they communicate with their patients using conversational AI technology like chatbots. Orbita automates tasks such as appointment scheduling, patient reminders and follow-ups, and providing information. This helps healthcare providers improve efficiency, reduce costs, and deliver a better patient experience.


Who is Orbita best for

Orbita is ideal for US healthcare companies that want to use conversational AI to boost patient communication and engagement. We've seen that medium to large businesses get the most out of the platform, especially within the Healthcare, Wellness, and Pharma sectors.

  • We find that Orbita is a great fit for mid-sized companies to large enterprises, especially those looking to scale.

  • In our experience, Orbita is the perfect solution for companies in the Healthcare, Wellness, and Pharma industries.


Orbita features

Supported

Digital Front Door: Orbita's Digital Front Door solution offers virtual assistant chatbots for web and mobile platforms. These chatbots guide patients to the appropriate type of care, increasing access and engagement through intuitive AI-powered question answering, provider and location lookup, symptom checking, and more.

Supported

OrbitaEngage: OrbitaEngage is a comprehensive patient engagement platform designed to enhance communication and streamline interactions throughout the patient journey. It offers features such as appointment scheduling, medication reminders, care plan adherence, and more.

Supported

OrbitaVoice: OrbitaVoice allows patients to interact with healthcare systems using voice commands through smart speakers and other voice-enabled devices. This feature facilitates easy access to information, appointment scheduling, and other services.

Supported

Chatbot Platform: The Orbita chatbot platform enables building of intelligent virtual assistants and chatbots. It offers robust natural language processing (NLP), contextual awareness, and dialog management capabilities. It supports multi-modal interactions.

Supported

Conversational AI for Healthcare: Orbita offers conversational AI solutions specifically designed for healthcare providers and payers to automate various tasks and improve communication with patients. They offer various products such as the digital front door, the administrative assistant, and OrbitaEngage.

Supported

Solutions for Healthcare Specialties: Orbita offers solutions for various healthcare specialties, including hospitals and health systems, payers, life sciences, and other related areas. They tailor their conversational AI solutions to address the specific needs of each specialty.

Supported

Administrative Assistant: Orbita provides administrative assistant solutions to automate administrative tasks such as scheduling appointments, managing referrals, and handling patient inquiries, thereby freeing up staff for other responsibilities.


Orbita alternatives

  • Logo of Centra
    Centra
    Streamlined e-commerce for fashion brands scaling globally.
    Read more
  • Logo of Tamara
    Tamara
    Read more
  • Logo of DearDoc
    DearDoc
    Attract, manage, and delight patients with AI-powered automation.
    Read more
  • Logo of Vital Interaction
    Vital Interaction
    Automates patient tasks, boosts satisfaction, and improves profitability.
    Read more
  • Logo of Hatch
    Hatch
    AI-powered chatbots automate sales conversations for home improvement businesses.
    Read more
  • Logo of NewOaks AI
    NewOaks AI
    AI chatbots automate customer messages across all channels.
    Read more

Orbita FAQ

  • What is Orbita and what does Orbita do?

    Orbita uses conversational AI to help US healthcare providers improve patient communication. We find Orbita automates tasks like appointment scheduling and reminders, leading to better efficiency and patient experience. It's ideal for medium to large healthcare businesses.

  • How does Orbita integrate with other tools?

    Orbita integrates with various platforms, including voice assistants like Amazon Alexa and Google Assistant, and messaging channels such as SMS and Facebook Messenger. It also connects with electronic health record (EHR) systems.

  • What the main competitors of Orbita?

    We find that Orbita's main competitors are DearDoc and Vital Interaction, both offering AI-powered automation for patient engagement and communication in healthcare. Other similar solutions include NewOaks AI and Hatch, though these cater to different industries.

  • Is Orbita legit?

    Orbita appears to be a legitimate company. They specialize in conversational AI for healthcare, boasting a 4.2/5 rating on G2 and a growing LinkedIn presence. We see them as a reliable option for improving patient engagement.

  • How much does Orbita cost?

    I'm sorry, but Orbita's pricing information isn't publicly available. For a detailed quote, reaching out to their sales team directly is the best approach. They can tailor a plan to your specific needs.

  • Is Orbita customer service good?

    We find Orbita's customer service to be generally positive. Users praise the platform's user-friendliness and healthcare-specific features, highlighting its positive impact on patient engagement. While some users mention areas for improvement, the overall sentiment towards Orbita is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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