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Productlane description
Productlane helps product teams centralize and analyze user feedback. It offers tools for collecting, transcribing, and tagging video interviews, customer feedback, and support tickets. Unlike other tools, Productlane integrates directly with project management software like Linear, ensuring research is directly tied to product development. It's particularly well-suited for mid-sized companies where product managers need a streamlined way to capture and act on user insights.
Who is Productlane best for
Productlane centralizes user feedback, integrates with Linear and Jira, and supports continuous product discovery. It's a great fit for SaaS product teams, especially those at mid-sized companies that want user insights directly tied to product development. We find it particularly useful for teams that want to move away from large, isolated research projects..
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Perfect for mid-sized companies (101-1000 employees) seeking to streamline user feedback analysis and integrate it with product development.
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In our experience, Productlane is highly effective for SaaS, software, IT, and telecommunications companies focused on continuous product discovery.
Productlane features
Supported Integration with Issue Trackers: Integrates with Linear Issues and Projects, and Jira tickets and epics, allowing tagging of user interview transcripts with existing issues for better alignment between user research and product teams. |
Supported Continuous Product Discovery: Supports continuous product discovery rather than large, isolated research projects, aligning with modern product development practices. |
Supported Issue Tracker Integration: Connects user research data with the issue tracker, aligning engineers and product teams around user feedback. |
Supported Continuous Discovery Focus: Designed for continuous product discovery, aligning with modern product development workflows. |
Supported Contextual Tagging: Facilitates tagging of interview transcripts with Linear issues or Jira tickets, improving context and visibility for product and engineering teams. |
Supported Free Plan Availability: Offers a free plan, making it accessible to a wider range of users compared to Dovetail's paid platform. |
Supported Video & Transcript Management: Allows uploading of videos and creating transcripts, similar to Dovetail but with added integration with issue trackers. |
Supported Tagging with Issue Tracking: Enables tagging of user research data with Linear issues or Jira tickets, aligning research insights with product development workflows. |
Supported Issue Tracker Integration: Productlane integrates tightly with issue tracking tools like Linear and Jira, allowing direct linking of user research data to existing issues and projects. |
Productlane pricing
The commentary is based on 1 reviews from Productlane G2 reviews.
Productlane's pricing is generally considered expensive, especially for smaller teams. While a free tier exists, some key features, like Google Auth integration, require a paid subscription. The lowest paid tier may present a significant cost barrier for some.
See the Productlane pricing page.
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Productlane has a free trial.
Get more customer feedback, with a public Linear roadmap, changelog, feedback hub, and widget.
Scale your feedback processes and consolidate your In-App, Email, and Slack connect support.
For growing feedback, large customer support teams and entire user research departments.
Productlane alternatives
Productlane FAQ
We find that Productlane is a product management tool that helps teams centralize and analyze user feedback. It streamlines the process of collecting, transcribing, and tagging video interviews and customer feedback, integrating this data with project management software like Linear and Jira. In our experience, this is especially useful for mid-sized companies practicing continuous product discovery.
What is Productlane and what does Productlane do?
We find that Productlane is a product management tool that helps teams centralize and analyze user feedback. It streamlines the process of collecting, transcribing, and tagging video interviews and customer feedback, integrating this data with project management software like Linear and Jira. In our experience, this is especially useful for mid-sized companies practicing continuous product discovery.
We find that Productlane shines with its direct integrations to project management tools like Linear and Jira. This connection allows research insights to be directly linked with issues and projects, streamlining workflows for product teams.
How does Productlane integrate with other tools?
We find that Productlane shines with its direct integrations to project management tools like Linear and Jira. This connection allows research insights to be directly linked with issues and projects, streamlining workflows for product teams.
We find that Productlane's main competitors are Canny, ProdCamp, Condens, Marvin, Indeemo, and Qwary. These alternatives offer similar functionalities, such as feedback collection and analysis, but may differ in their integrations and target user base.
What the main competitors of Productlane?
We find that Productlane's main competitors are Canny, ProdCamp, Condens, Marvin, Indeemo, and Qwary. These alternatives offer similar functionalities, such as feedback collection and analysis, but may differ in their integrations and target user base.
Productlane is a legitimate product with positive reviews and strong growth. We find that its integration with project management tools is a key differentiator, making it a safe and valuable choice for product teams.
Is Productlane legit?
Productlane is a legitimate product with positive reviews and strong growth. We find that its integration with project management tools is a key differentiator, making it a safe and valuable choice for product teams.
Productlane's pricing starts at $15/user/month for the Starter plan, $29/user/month for the Pro plan, and $79/user/month for the Scale plan. They also offer a free trial and startup discounts. For enterprise pricing, you'll need to contact their sales team.
How much does Productlane cost?
Productlane's pricing starts at $15/user/month for the Starter plan, $29/user/month for the Pro plan, and $79/user/month for the Scale plan. They also offer a free trial and startup discounts. For enterprise pricing, you'll need to contact their sales team.
We find that Productlane's customer service is highly responsive and helpful, addressing user issues and implementing feature requests quickly. Users consistently praise the team's support and proactive communication.
Is Productlane customer service good?
We find that Productlane's customer service is highly responsive and helpful, addressing user issues and implementing feature requests quickly. Users consistently praise the team's support and proactive communication.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.