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eWay-CRM description
eWay-CRM is a customer relationship management (CRM) tool that operates within Microsoft Outlook. This means users can access CRM features without switching between platforms, making it convenient for managing contacts, sales, projects, and marketing. eWay-CRM also offers mobile apps and a web interface for accessibility across devices. It aims to streamline everyday tasks, enhance team collaboration, and improve overall efficiency for businesses already familiar with the Outlook environment.
Who is eWay-CRM best for
eWay-CRM is a CRM designed for small to medium businesses relying on Outlook. It streamlines contact, sales, project, and marketing management within the Outlook interface. Users praise its ease of use and Outlook integration but note occasional performance issues. Mobile apps and a web interface extend access across devices.
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Best for small to medium-sized businesses using Outlook.
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Suitable for various sectors, including Healthcare, Finance, and Retail.
eWay-CRM features
Supported eWay-CRM integrates directly into Outlook, allowing seamless email communication and tracking. |
Supported eWay-CRM supports task management, including integration with Outlook and automated task creation. |
Supported eWay-CRM manages accounts, contacts, deals, and activities, integrating with Outlook. |
Supported eWay-CRM supports project planning and execution with features like task management, resource planning, and workflows. |
Supported eWay-CRM can create invoices, manage customers, and track sales. |
Supported eWay-CRM allows recording customer communications, tracking activities (calls, tasks, emails) and managing sales orders. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
eWay-CRM reviews
We've summarised 580 eWay-CRM reviews (eWay-CRM Software Advice reviews, eWay-CRM Capterra reviews and eWay-CRM G2 reviews) and summarised the main points below.
- Easy to use, intuitive interface
- Seamless Outlook integration
- Excellent customer support
- Customizable to fit business needs
- Mobile app access
- Slows down Outlook performance
- Occasional bugs and crashes
- Complex customization for advanced features
- Limited reporting capabilities
- Confusing admin interface
eWay-CRM pricing
The commentary is based on 59 reviews from eWay-CRM Capterra reviews and eWay-CRM G2 reviews.
eWay-CRM is praised for its affordability, especially the free version, offering excellent value. Users highlight its cost-effectiveness for small businesses and appreciate the transparent pricing structure. However, some find certain features, like additional storage or email campaigns, unexpectedly expensive. A lifetime license is available and considered good value.
Users sentiment
See the eWay-CRM pricing page.
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eWay-CRM has a free plan.
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eWay-CRM has a free trial.
Lite version with limited features. Includes features like manual email saving, convert email to contact, task, deal, synchronization with Outlook calendar (1 calendar), make order, user views (1 per module), basic configurations, workflows - basic (1 per module), custom fields (10 in total), custom forms (1 per module), connect the most popular apps, zapier, powerbi, wordpress, online help, online resources, community support, cloud storage, 200 MB for documents and emails.
Starting edition for small teams that need basic customizations and live support. Includes AI-powered features like contact signature recognition, streamline your daily tasks with caller identification (iOS, Android) and task reminders, synchronization with Outlook calendar (3 calendars), row summaries, keep things organized with user views (3 per module), customize your CRM with workflows - basic (3 per module), custom fields (30 in total) and custom forms (3 per module), basic permissions, important fields (3 per module), mandatory fields (3 per module), live support via email and helpdesk, cloud storage - 10 GB for documents and emails.
Advanced plan for teams that need professional CRM and phone support. Includes AI-boosted features like task suggestions, email tone detection, email summary generator, boost your productivity with automatic email saving, recurrent tasks, synchronization with Outlook calendar (5 calendars), synchronization with Outlook contacts, duplicity checker, conditional formatting, inspire others with shared views (5 per module) and user views (5 per module), advanced automations with workflows - basic or advanced (5 per module), workflow rules and actions, custom fields (50 in total), custom forms (5 per module), user groups and module permissions, important fields (5 per module), mandatory fields (5 per module), build your own connectors with API, 3CX and QuickBooks integrations, in-person support, phone support ("Book a call"), cloud storage - 25 GB for documents and emails (extendable).
Ultimate plan for those who want all features without compromises. Includes AI-fortified features and all available AI features, be effective with force automatic email saving for all team members, subtasks, synchronization with Outlook calendar (unlimited), add-ins for Word and Excel, document versioning, private items, lead your team with shared views (unlimited) and user views (unlimited), when "all" is not enough - workflows - basic or advanced (unlimited), workflow group-level actions, custom fields (unlimited), field level permissions, custom forms (unlimited), important fields (unlimited), mandatory fields (unlimited), unique fields (unlimited), currencies (unlimited), enterprise integrations - eWay-Gate and PBX TAPI, call our experts, phone support ("Call any time"), cloud storage - 50 GB for documents and emails (extendable).
eWay-CRM alternatives
eWay-CRM FAQ
eWay-CRM is a CRM designed for Outlook users, enabling contact, sales, project, and marketing management within the familiar email environment. It offers mobile apps and web access, boosting team collaboration and efficiency for businesses leveraging Outlook.
What is eWay-CRM and what does eWay-CRM do?
eWay-CRM is a CRM designed for Outlook users, enabling contact, sales, project, and marketing management within the familiar email environment. It offers mobile apps and web access, boosting team collaboration and efficiency for businesses leveraging Outlook.
eWay-CRM integrates directly with Microsoft Outlook, enabling users to manage CRM functions within their familiar email environment. It also offers mobile apps and a web interface for access across various devices.
How does eWay-CRM integrate with other tools?
eWay-CRM integrates directly with Microsoft Outlook, enabling users to manage CRM functions within their familiar email environment. It also offers mobile apps and a web interface for access across various devices.
eWay-CRM competes with CRM solutions that offer Outlook integration, such as Prophet CRM. It also faces competition from broader sales and marketing platforms like HubSpot Sales Hub and Salesloft, and work management platforms like ClickUp.
What the main competitors of eWay-CRM?
eWay-CRM competes with CRM solutions that offer Outlook integration, such as Prophet CRM. It also faces competition from broader sales and marketing platforms like HubSpot Sales Hub and Salesloft, and work management platforms like ClickUp.
Yes, eWay-CRM is a legitimate CRM software specializing in Outlook integration. It's generally considered safe and helpful for managing contacts, sales, and projects, particularly for businesses already using Outlook extensively. However, some users have reported performance issues and occasional bugs.
Is eWay-CRM legit?
Yes, eWay-CRM is a legitimate CRM software specializing in Outlook integration. It's generally considered safe and helpful for managing contacts, sales, and projects, particularly for businesses already using Outlook extensively. However, some users have reported performance issues and occasional bugs.
eWay-CRM pricing starts with a free plan. Paid plans include Basic at $216/license, Professional at $288/license, and Enterprise at $432/license, each offering progressively more features. A 14-day free trial is available. Contact sales for detailed pricing and feature information.
How much does eWay-CRM cost?
eWay-CRM pricing starts with a free plan. Paid plans include Basic at $216/license, Professional at $288/license, and Enterprise at $432/license, each offering progressively more features. A 14-day free trial is available. Contact sales for detailed pricing and feature information.
eWay-CRM's customer service receives positive feedback. Users highlight the helpfulness, responsiveness, and efficiency of the support team. They praise the quick response times and personalized approach, even from the CEO. However, some users mention occasional difficulties with software updates.
Is eWay-CRM customer service good?
eWay-CRM's customer service receives positive feedback. Users highlight the helpfulness, responsiveness, and efficiency of the support team. They praise the quick response times and personalized approach, even from the CEO. However, some users mention occasional difficulties with software updates.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.