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QLess description
QLess is a cloud-based queue management and appointment scheduling software. It helps organizations of all sizes manage customer flow and improve operational efficiency. Using virtual queuing, appointments, and automated notifications, QLess aims to reduce customer wait times and improve satisfaction. Features include real-time analytics and integrations with existing systems.
Who is QLess best for
QLess is a cloud-based queue management system ideal for businesses of all sizes aiming to enhance customer flow and operational efficiency. Users praise its ease of implementation and user-friendly interface. However, some have reported inaccurate wait times and occasional glitches. It's particularly well-suited for businesses with physical waiting areas looking to improve customer satisfaction and streamline operations.
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Best for small to large businesses seeking improved customer flow and operational efficiency.
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Well-suited for healthcare, retail, and hospitality businesses.
QLess features
Supported QLess supports appointment management, including reschedules and cancellations. |
Supported QLess allows customers to book appointments based on provider availability. |
Supported QLess supports automated email and SMS reminders. |
Supported QLess automates waitlist management and notifies users of available slots. |
Supported QLess supports booking, rescheduling, and managing appointments with calendar and notification integrations. |
QLess reviews
We've summarised 23 QLess reviews (QLess TrustPilot reviews and QLess G2 reviews) and summarised the main points below.
- Easy to implement and integrate into existing operations.
- User-friendly interface for both staff and customers.
- Virtual queuing reduces lobby wait times and improves customer satisfaction.
- Provides real-time updates and text notifications to customers.
- Offers robust analytics and reporting features.
- Highly customizable and flexible system.
- Inaccurate wait times reported by several users.
- Occasional glitches and bugs reported.
- Difficulty summoning multiple people at one station.
- Appointments sometimes not reflecting on the business side despite customer confirmation.
- Limited customization of automated text messages.
- Some users find the appointment system cumbersome.
- Lack of easy access to historical, individual student data.
- Limited control over queue creation, resources, and designation.
- Reliance on mobile devices and internet connectivity can be limiting.
QLess alternatives
Qtrac Virtual Queuing and Appointment Scheduling PlatformBook, manage, and analyze appointments and virtual queues.Read more
EZnet SchedulerEffortless online appointment scheduling for fewer no-shows and happier clients.Read more
QLess FAQ
QLess is a cloud-based queue management system that helps businesses streamline customer flow and improve operational efficiency. It offers virtual queuing, appointment scheduling, automated notifications, and real-time analytics to reduce wait times and enhance customer satisfaction. QLess integrates with existing systems and is suitable for various industries.
What is QLess and what does QLess do?
QLess is a cloud-based queue management system that helps businesses streamline customer flow and improve operational efficiency. It offers virtual queuing, appointment scheduling, automated notifications, and real-time analytics to reduce wait times and enhance customer satisfaction. QLess integrates with existing systems and is suitable for various industries.
QLess integrates with existing systems through its open API and webhooks, enabling seamless data flow between platforms. It connects with various CRM, calendar, and communication tools to enhance workflows and centralize information. This streamlines operations and improves overall efficiency.
How does QLess integrate with other tools?
QLess integrates with existing systems through its open API and webhooks, enabling seamless data flow between platforms. It connects with various CRM, calendar, and communication tools to enhance workflows and centralize information. This streamlines operations and improves overall efficiency.
QLess competes with Waitwhile and WaitWell in the queue management space. Other alternatives, focusing on appointment scheduling, include Calendly and Boomerang for Gmail. For mental health professionals, there's Sessions Health.
What the main competitors of QLess?
QLess competes with Waitwhile and WaitWell in the queue management space. Other alternatives, focusing on appointment scheduling, include Calendly and Boomerang for Gmail. For mental health professionals, there's Sessions Health.
QLess appears to be a legitimate business. User reviews suggest QLess is easy to implement and improves customer satisfaction via virtual queuing. However, some users report inaccurate wait times and occasional glitches. Consider these factors when evaluating QLess for your queuing needs.
Is QLess legit?
QLess appears to be a legitimate business. User reviews suggest QLess is easy to implement and improves customer satisfaction via virtual queuing. However, some users report inaccurate wait times and occasional glitches. Consider these factors when evaluating QLess for your queuing needs.
QLess does not publicly disclose its pricing information. Contact their sales team to obtain a customized quote based on your specific needs and requirements.
How much does QLess cost?
QLess does not publicly disclose its pricing information. Contact their sales team to obtain a customized quote based on your specific needs and requirements.
QLess receives positive feedback for its queue management and appointment scheduling capabilities, and customers appreciate the easy implementation and user-friendly interface. However, some users have reported inaccurate wait times and occasional glitches. Overall, the customer service experience appears generally positive, but with some areas for improvement.
Is QLess customer service good?
QLess receives positive feedback for its queue management and appointment scheduling capabilities, and customers appreciate the easy implementation and user-friendly interface. However, some users have reported inaccurate wait times and occasional glitches. Overall, the customer service experience appears generally positive, but with some areas for improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.