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Qminder description
Qminder is a cloud-based queue management system for businesses of all sizes. It allows customers to join a virtual queue using their phones, receive text message updates, and check in remotely. Qminder helps businesses improve customer satisfaction, gather data insights on service performance, and streamline operations with features like appointment scheduling and automated notifications. It's used by industries such as healthcare, retail, and government to manage customer flow and improve the overall waiting experience.
What companies are using Qminder?
Who is Qminder best for
Qminder is a cloud-based queue management system ideal for businesses of all sizes looking to improve customer satisfaction and streamline operations. Users praise its easy-to-use interface and insightful reporting features. However, some have noted limited customization options. It's particularly helpful for tracking foot traffic and staffing accordingly in industries like healthcare, retail, and government.
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Best for small to enterprise businesses.
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Ideal for Healthcare, Retail, Government, and other customer-facing businesses.
Qminder features
Supported Qminder supports automated appointment scheduling, including online booking, reminders, and follow-up communication via messaging. |
Supported Qminder offers integrations via Zapier and a public API for custom integrations. |
Supported Qminder supports appointment management, including rescheduling and cancellations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Qminder reviews
We've summarised 274 Qminder reviews (Qminder Capterra reviews and Qminder G2 reviews) and summarised the main points below.
- Easy and user-friendly interface for all age groups.
- Excellent reporting features and data insights.
- Helpful for tracking foot traffic and staffing accordingly.
- Good customer service and support from Qminder.
- Limited customization for client-facing interface.
- Lack of pop-up notifications for priority check-ins.
- Difficulty customizing for specific institutional needs (schools, etc.).
- No option for customers to explain their reason for visit/priority.
Qminder pricing
The commentary is based on 6 reviews from Qminder Capterra reviews and Qminder G2 reviews.
Qminder's pricing is generally considered competitive, offering good value for its features. However, some users find it not the cheapest option, with additional costs for features like SMS texting. Despite this, many appreciate its robust functionality and ease of use.
Users sentiment
See the Qminder pricing page.
Qminder alternatives
Qtrac Virtual Queuing and Appointment Scheduling PlatformBook, manage, and analyze appointments and virtual queues.Read more
EZnet SchedulerEffortless online appointment scheduling for fewer no-shows and happier clients.Read more
Qminder FAQ
Qminder is a cloud-based queue management system that helps businesses streamline customer flow and improve the waiting experience. Customers join virtual queues via their phones, receive text updates, and check in remotely. Qminder offers appointment scheduling, automated notifications, and integrations, benefiting various industries like healthcare and retail.
What is Qminder and what does Qminder do?
Qminder is a cloud-based queue management system that helps businesses streamline customer flow and improve the waiting experience. Customers join virtual queues via their phones, receive text updates, and check in remotely. Qminder offers appointment scheduling, automated notifications, and integrations, benefiting various industries like healthcare and retail.
Qminder integrates with other tools through Zapier and a public API. This allows for custom integrations and connections with various platforms, enhancing its functionality and streamlining workflows. It supports integrations for automated appointment scheduling.
How does Qminder integrate with other tools?
Qminder integrates with other tools through Zapier and a public API. This allows for custom integrations and connections with various platforms, enhancing its functionality and streamlining workflows. It supports integrations for automated appointment scheduling.
Qminder's main competitors include Waitwhile, WaitWell, and CrowdHandler. These alternatives offer similar queue management features, such as virtual waitlists and appointment scheduling. For broader communication and collaboration, Zoom Workplace and Microsoft 365 are also potential alternatives.
What the main competitors of Qminder?
Qminder's main competitors include Waitwhile, WaitWell, and CrowdHandler. These alternatives offer similar queue management features, such as virtual waitlists and appointment scheduling. For broader communication and collaboration, Zoom Workplace and Microsoft 365 are also potential alternatives.
Yes, Qminder is a legitimate and safe queue management software. It receives positive ratings on G2 and Capterra, with users praising its ease of use and reporting features. Qminder helps businesses streamline customer flow and improve the overall waiting experience.
Is Qminder legit?
Yes, Qminder is a legitimate and safe queue management software. It receives positive ratings on G2 and Capterra, with users praising its ease of use and reporting features. Qminder helps businesses streamline customer flow and improve the overall waiting experience.
Qminder's pricing information is not publicly available. Contact Qminder directly to obtain specific product pricing details and determine if it's worth the investment for your needs.
How much does Qminder cost?
Qminder's pricing information is not publicly available. Contact Qminder directly to obtain specific product pricing details and determine if it's worth the investment for your needs.
Qminder receives positive feedback for its customer service. Users highlight the helpfulness and responsiveness of the support team, readily assisting with setup, troubleshooting, and general inquiries. While some users mention occasional glitches, the overall sentiment towards customer service is favorable.
Is Qminder customer service good?
Qminder receives positive feedback for its customer service. Users highlight the helpfulness and responsiveness of the support team, readily assisting with setup, troubleshooting, and general inquiries. While some users mention occasional glitches, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.