Logo of SignalWire

SignalWire

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Last updated on

Company health

Employee growth
2% decrease in the last year
Web traffic
3% decrease in the last quarter
Financing
December 2021 - $42M

Ratings

G2
3.3/5
(4)
TrustPilot
2.9/5
(2)
Glassdoor
4.1/5
(11)

SignalWire description

SignalWire is a cloud-based platform that enables businesses to add voice, video, and text messaging to their own software applications. It's like a set of digital building blocks specifically for communication features. This flexible platform allows developers to create custom communication solutions, such as call centers or in-app messaging, without needing to build and manage the complex infrastructure usually required. SignalWire boasts a faster, more reliable performance than traditional options, thanks to its modern cloud architecture.


Who is SignalWire best for

SignalWire is a cloud communications platform ideal for small businesses needing voice, video, and messaging integration. It offers features like SMS and MMS, video conferencing, and AI chatbots. Developers praise its flexible APIs and robust features.

  • Best for small businesses.

  • Not enough data.


SignalWire features

Supported

SignalWire supports sending and receiving text messages via its SMS API.

Supported

SignalWire supports emergency calling via its E911 solution, but requires a support ticket for activation.

Supported

SignalWire supports sending and receiving MMS messages.

Supported

SignalWire supports quick audio and video meetings using its Video API and embeddable widgets.

Supported

SignalWire offers AI-powered chatbots and voice agents for automating responses and workflows.

Supported

SignalWire offers centralized logs, exportable CSV reports, and APIs for custom analytics.

Supported

SignalWire offers a Voice Calling API with features like call routing and analytics.


SignalWire pricing

See the SignalWire pricing page.

  • SignalWire has a free plan.


SignalWire alternatives

  • Logo of Sendbird
    Sendbird
    In-app chat, voice, and video APIs for seamless communication.
    Read more
  • Logo of Vonage Communications APIs (formerly Nexmo)
    Vonage Communications APIs (formerly Nexmo)
    Add global messaging, voice, and video to your apps.
    Read more
  • Logo of Vonage Conversational Commerce (formerly jumper.ai)
    Vonage Conversational Commerce (formerly jumper.ai)
    Sell through chat apps, automate service, and track results.
    Read more
  • Logo of Vonage Contact Center (formerly NewVoiceMedia)
    Vonage Contact Center (formerly NewVoiceMedia)
    Cloud contact center software connecting calls, chats, and CRM.
    Read more
  • Logo of 8x8 CPaaS
    8x8 CPaaS
    Embed global communication tools in your app, easily and securely.
    Read more
  • Logo of Programmable Networking
    Programmable Networking
    Control your network. Faster, safer, and more reliable.
    Read more

SignalWire FAQ

  • What is SignalWire and what does SignalWire do?

    SignalWire is a cloud communications platform providing APIs for voice, video, and messaging. It enables developers to build custom communication solutions, offering flexibility and scalability for businesses needing real-time communication features in their applications.

  • How does SignalWire integrate with other tools?

    SignalWire integrates with various tools through its APIs. It allows developers to embed voice, video, and messaging features directly into applications. This flexible approach enables custom communication solutions and streamlines workflows.

  • What the main competitors of SignalWire?

    SignalWire's main competitors include Twilio, SleekFlow, Gupshup, and BotSpace. These platforms offer similar communication API and integration services for businesses seeking to enhance customer engagement through various channels.

  • Is SignalWire legit?

    Yes, SignalWire is a legitimate cloud-based communications platform. It's a safe and reliable option for businesses seeking to integrate voice, video, and messaging into their applications. While reviews are mixed, SignalWire offers valuable features like SMS and voice calling APIs.

  • How much does SignalWire cost?

    I couldn't find pricing details for SignalWire. For the most current pricing information, it's best to check their official website or contact their sales team.

  • Is SignalWire customer service good?

    Based on the available reviews, SignalWire's customer service is perceived negatively. Users have described their experiences as "pathetic" and "terrible," citing unhelpful agent attitudes and account shutdowns for customer mistakes.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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