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Site24x7 StatusIQ

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Company health

Employee growth
21% increase in the last year
Web traffic
8% decrease in the last quarter

Ratings

G2
4.5/5
(6)

Site24x7 StatusIQ description

Site24x7 StatusIQ is a tool that lets you create a webpage to keep your team and customers updated about the status of your software and services. It's designed to reduce support tickets and improve communication during outages and planned maintenance. You can customize the page with your branding, share it as a widget, and automate notifications through email and SMS. StatusIQ integrates with Site24x7’s monitoring tools but can also be used as a standalone product.


Who is Site24x7 StatusIQ best for

Site24x7 StatusIQ is a status page platform that keeps customers and teams informed about service disruptions and scheduled maintenance. It offers real-time incident communication, component-level status reporting, and a centralized communication hub. StatusIQ integrates with Site24x7's monitoring tools and is available as a standalone product. It offers free and paid plans to accommodate various business needs.

  • Ideal for small to medium-sized businesses (1-1000 employees), with a good fit for larger enterprises.

  • Particularly well-suited for E-commerce and Software/IT/Telecommunications companies.


Site24x7 StatusIQ features

Supported

Site24x7 StatusIQ offers free hosted status pages for real-time incident and maintenance updates to enhance transparency and build trust.

Supported

Site24x7 StatusIQ facilitates real-time communication of incidents and maintenance updates, keeping users informed and managing expectations effectively.

Supported

Site24x7 StatusIQ allows component-level status reporting, offering a comprehensive view of system health in real time.

Supported

Site24x7 StatusIQ provides a centralized status page that streamlines communication during incidents and maintenance, minimizing user confusion.


Site24x7 StatusIQ pricing

See the Site24x7 StatusIQ pricing page.

  • Site24x7 StatusIQ has a free plan.

  • Site24x7 StatusIQ has a free trial.

Free
0

This plan includes 1 free page, 10 components, 5 team members, 1000 API calls/day, 100 subscribers, email and SMS notifications, basic branding, custom domain mapping, status update via Site24x7 and API, standard support, IP restriction, password protection, disable search engine index, SAML SSO, and status history up to 7 days.

Green
9/mo

This plan includes 1 Green + 2 Free/Basic pages, 50 components per page, unlimited team members, 50,000 API calls/day, 250 subscribers, email and SMS notifications, basic branding, custom domain mapping, status update via Site24x7, API, and email, classic support, IP restriction, password protection, disable search engine index, SAML SSO, and status history up to 7 days.

Blue
53/mo

This plan includes 1 Blue + 2 Free/Basic pages, 200 components per page, unlimited team members, 100,000 API calls/day, 500 subscribers, email and SMS notifications, basic branding, custom domain mapping, status update via Site24x7, API, and email, classic support, IP restriction, password protection, disable search engine index, SAML SSO, and status history up to 90 days.


Site24x7 StatusIQ alternatives

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Site24x7 StatusIQ FAQ

  • What is Site24x7 StatusIQ and what does Site24x7 StatusIQ do?

    Site24x7 StatusIQ creates status pages to keep customers and teams informed about service disruptions and maintenance. It offers real-time incident communication, component-level status reporting, and a customizable status page. Integrations with Site24x7's monitoring tools and standalone use are supported.

  • How does Site24x7 StatusIQ integrate with other tools?

    Site24x7 StatusIQ integrates with Site24x7's own monitoring tools for streamlined incident management. It also supports email and SMS notifications to keep users informed. While it lacks extensive third-party integrations, its core functionality focuses on clear, concise status communication.

  • What the main competitors of Site24x7 StatusIQ?

    Top alternatives to Site24x7 StatusIQ include Status.io, Freshstatus by Freshworks, and Datadog. These competitors offer similar features such as customizable status pages, real-time incident communication, and integrations with various monitoring tools.

  • Is Site24x7 StatusIQ legit?

    Yes, Site24x7 StatusIQ is a legitimate tool for creating status pages. It's designed to improve communication during outages, reduce support tickets, and build trust with real-time updates. G2 gives it a 4.5/5 star rating based on user reviews.

  • How much does Site24x7 StatusIQ cost?

    Site24x7 StatusIQ pricing includes a free plan, a Green plan at $9/month, and a Blue plan at $53/month. Add-ons for extra pages, subscribers, and SMS credits are also available, making it a flexible solution for various needs and budgets. A free trial is available.

  • Is Site24x7 StatusIQ customer service good?

    Users praise Site24x7 StatusIQ's support team for their quick responses. They also appreciate the platform's user-friendly interface and automated updates, finding it beneficial for managing e-commerce platforms and backend applications during outages. Overall, users are satisfied with the customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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