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Spoki description
Spoki is a WhatsApp-focused marketing automation platform for businesses of all sizes. It allows you to send marketing campaigns, automate customer service messages, and integrate WhatsApp with your existing e-commerce, CRM, and other business software. Spoki promotes its ability to increase sales and customer engagement by leveraging the high open rates and interactivity of WhatsApp. It offers a pay-as-you-go model with no subscription required.
Who is Spoki best for
Spoki is a WhatsApp-focused marketing automation platform ideal for businesses of all sizes. Users praise its intuitive interface and seamless integrations with tools like ActiveCampaign, Shopify, and Zapier. Spoki excels at pre- and post-sales communication, boosting customer engagement. While some users note slow platform performance and limited analytics, the pay-as-you-go model offers flexibility, especially for smaller businesses.
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Ideal for businesses of all sizes seeking streamlined WhatsApp marketing and customer service.
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Particularly well-suited for E-commerce, Retail, and Marketing & Advertising businesses.
Spoki features
Supported Spoki enables automated messaging for marketing, sales, and customer service on WhatsApp. |
Supported Spoki integrates with various business tools via Zapier to streamline workflows. |
Supported Spoki provides access to the WhatsApp Business API for integration into communication strategies. |
Supported Spoki facilitates efficient customer service communication and support on WhatsApp. |
Supported Spoki provides a free trial with €5 credit to test the platform's features before subscribing. |
Supported Spoki offers a 30-day money-back guarantee for a risk-free trial. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Spoki reviews
We've summarised 48 Spoki reviews (Spoki TrustPilot reviews, Spoki Capterra reviews and Spoki G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, readily available to resolve technical issues and answer questions.
- Easy to use and intuitive interface simplifies WhatsApp marketing and automation.
- Seamless integration with various platforms like ActiveCampaign, Shopify, and Zapier expands functionality.
- Effective for pre and post-sales communication, boosting customer engagement and conversion rates.
- Pay-as-you-go model offers flexibility and cost control, especially for smaller businesses.
- Slow platform performance and loading times, especially during searches.
- Lack of a convenient mobile app limits access to chats and quick replies.
- Overlapping profiles created when using the same email with different numbers and payment methods.
- Contact list management and segmentation are cumbersome.
- Limited analytics and reporting features make it difficult to track campaign performance and ROI.
Spoki pricing
The commentary is based on 6 reviews from Spoki Capterra reviews.
Spoki is a WhatsApp-focused marketing automation platform for businesses of all sizes. It allows you to send marketing campaigns, automate customer service messages, and integrate WhatsApp with your existing e-commerce, CRM, and other business software. Spoki promotes its ability to increase sales and customer engagement by leveraging the high open rates and interactivity of WhatsApp. It offers a pay-as-you-go model with no subscription required, but specific pricing details are not available on the website.
Users sentiment
See the Spoki pricing page.
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Spoki has a free trial.
Spoki alternatives
Spoki FAQ
Spoki is a WhatsApp marketing automation platform for businesses of all sizes. It facilitates marketing campaigns, automates customer service, and integrates with e-commerce platforms, CRMs, and other business software. Spoki helps increase sales and engagement by leveraging WhatsApp's high open rates and interactive nature. It offers a flexible pay-as-you-go pricing model.
What is Spoki and what does Spoki do?
Spoki is a WhatsApp marketing automation platform for businesses of all sizes. It facilitates marketing campaigns, automates customer service, and integrates with e-commerce platforms, CRMs, and other business software. Spoki helps increase sales and engagement by leveraging WhatsApp's high open rates and interactive nature. It offers a flexible pay-as-you-go pricing model.
Spoki integrates with various business tools through Zapier, allowing for streamlined workflows. It also leverages the WhatsApp Business API for incorporating WhatsApp into communication strategies. This allows businesses to connect Spoki with their existing e-commerce, CRM, and other software.
How does Spoki integrate with other tools?
Spoki integrates with various business tools through Zapier, allowing for streamlined workflows. It also leverages the WhatsApp Business API for incorporating WhatsApp into communication strategies. This allows businesses to connect Spoki with their existing e-commerce, CRM, and other software.
Spoki's main competitors include Getgabs, WaRespond, Sendwo, DoubleTick, Realmate Chat, and WaBM. These platforms offer similar WhatsApp-focused marketing and customer service automation features, catering to businesses seeking enhanced customer engagement and streamlined communication.
What the main competitors of Spoki?
Spoki's main competitors include Getgabs, WaRespond, Sendwo, DoubleTick, Realmate Chat, and WaBM. These platforms offer similar WhatsApp-focused marketing and customer service automation features, catering to businesses seeking enhanced customer engagement and streamlined communication.
Spoki appears to be a legitimate platform, offering WhatsApp marketing automation with generally positive user reviews. Users appreciate its ease of use and integrations, while some performance issues and limited analytics are noted. Consider exploring Spoki for WhatsApp marketing if it aligns with your business needs.
Is Spoki legit?
Spoki appears to be a legitimate platform, offering WhatsApp marketing automation with generally positive user reviews. Users appreciate its ease of use and integrations, while some performance issues and limited analytics are noted. Consider exploring Spoki for WhatsApp marketing if it aligns with your business needs.
I couldn't find pricing details for Spoki. For the most up-to-date pricing information, it's best to visit Spoki's website or contact their sales team directly.
How much does Spoki cost?
I couldn't find pricing details for Spoki. For the most up-to-date pricing information, it's best to visit Spoki's website or contact their sales team directly.
Spoki's customer service receives positive feedback, with users highlighting the team's responsiveness and helpfulness in resolving technical issues and answering questions. While some users desire more in-depth training resources, the overall sentiment towards Spoki's support is favorable.
Is Spoki customer service good?
Spoki's customer service receives positive feedback, with users highlighting the team's responsiveness and helpfulness in resolving technical issues and answering questions. While some users desire more in-depth training resources, the overall sentiment towards Spoki's support is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.