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Unwrap.ai description
Unwrap.ai is a feedback analytics platform designed for businesses of all sizes. It gathers customer feedback from various sources like surveys and support tickets, then uses AI to analyze and identify patterns. This helps companies understand customer sentiment, prioritize product development, and reduce churn by focusing on features users value. Unwrap.ai provides a user-friendly dashboard and reporting tools to visualize insights and track trends.
Who is Unwrap.ai best for
Unwrap.ai is a feedback analytics platform using AI to analyze customer feedback from various sources. Ideal for product managers and customer experience professionals, Unwrap.ai helps identify patterns, understand sentiment, and prioritize product development, ultimately reducing churn by focusing on user-valued features. Reporting tools and a user-friendly dashboard provide visualized insights and track trends.
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Ideal for small to large businesses seeking efficient feedback analysis.
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Well-suited for E-commerce and Software/IT companies.
Unwrap.ai features
Supported Unwrap.ai provides a dashboard to view customer anecdotes, tagged and organized, validate pain points, view time series and summaries, prioritize needs, and identify support drivers. |
Supported Unwrap.ai offers automated report generation and scheduling based on customer feedback analysis. |
Supported Unwrap.ai's Assistant uses AI to summarize key insights from customer feedback, identifying recurring themes and patterns to understand customer sentiment. |
Supported Unwrap.ai allows setting up real-time alerts for emerging themes, changes in sentiment, feedback spikes, and new patterns via Slack or email. |
Supported Unwrap.ai's Responder centralizes customer feedback management, streamlining support workflows and improving response times. |
Supported Unwrap.ai integrates with various tools, including feedback platforms, CRMs, and communication channels, to centralize feedback data. |
Supported Unwrap.ai offers a robust API for accessing and integrating customer feedback data with other tools and systems. |
Unwrap.ai pricing
The commentary is based on 3 reviews from Unwrap.ai G2 reviews.
Unwrap.ai's pricing is not discussed in the available reviews. Users highlight the platform's value in saving time and resources by automating customer feedback analysis, suggesting a potential return on investment. However, without specific pricing details, a cost-benefit analysis remains undetermined.
See the Unwrap.ai pricing page.
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Unwrap.ai has a free trial.
Includes up to 4 data sources, 2k pieces of feedback/mo, user segmentation, monthly digests, and API access.
Unwrap.ai alternatives
Unwrap.ai FAQ
Unwrap.ai is an AI-powered customer feedback analytics platform. It centralizes feedback from various sources, analyzes it to identify key themes and trends, and provides actionable insights via a user-friendly dashboard and automated reports. This helps businesses prioritize product development, improve customer experience, and reduce churn.
What is Unwrap.ai and what does Unwrap.ai do?
Unwrap.ai is an AI-powered customer feedback analytics platform. It centralizes feedback from various sources, analyzes it to identify key themes and trends, and provides actionable insights via a user-friendly dashboard and automated reports. This helps businesses prioritize product development, improve customer experience, and reduce churn.
Unwrap.ai integrates with various tools, including feedback platforms, CRMs, and communication channels, to centralize feedback data. It also offers API access for integrating customer feedback data with other tools and systems, enhancing data sharing and analysis capabilities.
How does Unwrap.ai integrate with other tools?
Unwrap.ai integrates with various tools, including feedback platforms, CRMs, and communication channels, to centralize feedback data. It also offers API access for integrating customer feedback data with other tools and systems, enhancing data sharing and analysis capabilities.
Unwrap.ai's main competitors include Qualtrics CoreXM, ClientZen, and eTrusted. These alternatives offer similar functionalities, such as feedback analysis and reporting. Jira and Customer Alliance are also mentioned as alternatives.
What the main competitors of Unwrap.ai?
Unwrap.ai's main competitors include Qualtrics CoreXM, ClientZen, and eTrusted. These alternatives offer similar functionalities, such as feedback analysis and reporting. Jira and Customer Alliance are also mentioned as alternatives.
Unwrap.ai appears to be a legitimate platform. G2 rates it 4.6/5 and its rapid employee growth suggests increasing popularity. However, limited Trustpilot reviews suggest further investigation is advisable before committing. Consider exploring user reviews for more in-depth insights.
Is Unwrap.ai legit?
Unwrap.ai appears to be a legitimate platform. G2 rates it 4.6/5 and its rapid employee growth suggests increasing popularity. However, limited Trustpilot reviews suggest further investigation is advisable before committing. Consider exploring user reviews for more in-depth insights.
Unwrap.ai's Growth plan is priced at $12,000 per year. A free trial is available. Contact Unwrap.ai for Pro plan pricing, designed for businesses with greater feedback and data source needs. Is Unwrap.ai worth it? The product offers valuable features for analyzing customer feedback.
How much does Unwrap.ai cost?
Unwrap.ai's Growth plan is priced at $12,000 per year. A free trial is available. Contact Unwrap.ai for Pro plan pricing, designed for businesses with greater feedback and data source needs. Is Unwrap.ai worth it? The product offers valuable features for analyzing customer feedback.
Users consistently praise Unwrap.ai's customer service as helpful, hands-on, and responsive. The team is lauded for its proactive support, quick response times, and eagerness to incorporate user feedback for continuous product improvement.
Is Unwrap.ai customer service good?
Users consistently praise Unwrap.ai's customer service as helpful, hands-on, and responsive. The team is lauded for its proactive support, quick response times, and eagerness to incorporate user feedback for continuous product improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.