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zenloop description
zenloop is a customer experience management platform that helps businesses collect and understand customer feedback. It uses AI to analyze feedback, identify key drivers of satisfaction and dissatisfaction, and recommend actions to improve customer experience. Through automated workflows, zenloop enables businesses to react to feedback in a timely and personalized manner, closing the feedback loop and driving customer loyalty. zenloop integrates with popular CRM, e-commerce, and marketing automation platforms.
Who is zenloop best for
zenloop is a customer experience management platform ideal for businesses of all sizes seeking to improve customer satisfaction. It uses AI to analyze feedback, identify key drivers, and recommend actions. zenloop offers flexible pricing packages and integrates with popular business tools.
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Best for small to large businesses.
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Well-suited for Retail, Software/IT, Finance, and Energy.
zenloop features
Supported Zenloop supports NPS surveys to measure customer loyalty and advocacy. |
Supported Zenloop supports feedback collection via email, SMS, and website surveys. |
Supported Zenloop automatically categorizes feedback by topic and sentiment using AI. |
Supported Zenloop supports customer feedback reporting with visualizations and summaries. |
Supported Zenloop uses AI to analyze customer feedback and identify trends. |
zenloop pricing
See the zenloop pricing page.
This plan includes unlimited surveys, users, 25,000 responses, 1 team, a dedicated onboarding team, quarterly business reviews, standard data collection, 2 topic levels, basic dashboards and reports, standard user roles, collect feedback via plug&play integrations, act workflows via plug&play integrations and automated text and sentiment analysis.
This plan includes everything in the Start plan plus, collect feedback via premium integrations, act workflows via premium integrations, access to API, 4 topic levels, advanced dashboards & reports, advanced analytics engine, data access by survey and a dedicated success manager.
This plan includes everything in the Grow plan plus, advanced organizational management, custom user roles, single sign on (SSO) and white label surveys.
zenloop alternatives
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zenloop FAQ
zenloop is a customer experience management platform that uses AI-powered feedback analysis to help businesses understand customer satisfaction and loyalty. It automates feedback collection, analyzes trends, and provides insights to improve customer experience and drive loyalty. It integrates with popular CRM, e-commerce, and marketing automation platforms.
What is zenloop and what does zenloop do?
zenloop is a customer experience management platform that uses AI-powered feedback analysis to help businesses understand customer satisfaction and loyalty. It automates feedback collection, analyzes trends, and provides insights to improve customer experience and drive loyalty. It integrates with popular CRM, e-commerce, and marketing automation platforms.
Zenloop integrates with popular CRM, e-commerce, and marketing automation platforms. This allows businesses to centralize customer feedback data and streamline workflows. More specific integration details are not readily available.
How does zenloop integrate with other tools?
Zenloop integrates with popular CRM, e-commerce, and marketing automation platforms. This allows businesses to centralize customer feedback data and streamline workflows. More specific integration details are not readily available.
Top alternatives to zenloop include Retently, SurveySense, Resonate, Verint Voice of the Customer, Instabug, and Enterpret. These competitors offer similar customer experience management features, including feedback collection, analysis, and reporting.
What the main competitors of zenloop?
Top alternatives to zenloop include Retently, SurveySense, Resonate, Verint Voice of the Customer, Instabug, and Enterpret. These competitors offer similar customer experience management features, including feedback collection, analysis, and reporting.
Zenloop is a legitimate customer experience management platform. It helps businesses collect and analyze customer feedback using AI. Zenloop integrates with popular business software and offers various pricing options.
Is zenloop legit?
Zenloop is a legitimate customer experience management platform. It helps businesses collect and analyze customer feedback using AI. Zenloop integrates with popular business software and offers various pricing options.
Zenloop does not publicly disclose pricing for its Start, Grow, and Lead plans. These plans cater to businesses of different sizes, from SMBs starting with CX to large enterprises with complex needs. Contact zenloop for a custom quote.
How much does zenloop cost?
Zenloop does not publicly disclose pricing for its Start, Grow, and Lead plans. These plans cater to businesses of different sizes, from SMBs starting with CX to large enterprises with complex needs. Contact zenloop for a custom quote.
Zenloop's customer support is viewed positively. Users highlight the quick response times and helpful solutions provided by the support team. They appreciate the direct communication and the team's dedication to resolving issues, even with integrations like Shopify.
Is zenloop customer service good?
Zenloop's customer support is viewed positively. Users highlight the quick response times and helpful solutions provided by the support team. They appreciate the direct communication and the team's dedication to resolving issues, even with integrations like Shopify.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.