Logo of WhatsApp API

WhatsApp API

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
34% increase in the last year
Web traffic
21% decrease in the last quarter

Ratings

G2
4.6/5
(19)

WhatsApp API description

WhatsApp API lets your business message customers at scale. This means you can offer customer service, sell products, and run marketing campaigns all through WhatsApp. Over 300 businesses already use it to connect with customers on a platform they already use.


Who is WhatsApp API best for

WhatsApp API is a solid choice for businesses aiming to connect with customers at scale via WhatsApp. It's especially useful for e-commerce and marketing/advertising, allowing you to provide customer service, promote products, and manage marketing campaigns. We find it works well for small to large companies looking to tap into direct-to-consumer (D2C) engagement.

  • Perfect for growing businesses of any size looking to connect with customers on WhatsApp.

  • Great for e-commerce and marketing/advertising to engage customers directly on WhatsApp.


WhatsApp API alternatives

  • Logo of Anantya.ai
    Anantya.ai
    Effortless WhatsApp marketing, sales, and support automation.
    Read more
  • Logo of charles
    charles
    Scale WhatsApp marketing, automate chats, analyze, and boost sales.
    Read more
  • Logo of 360dialog
    360dialog
    WhatsApp marketing and sales automation with insightful analytics.
    Read more
  • Logo of Sendwo
    Sendwo
    WhatsApp marketing: automated messages, chatbots, and analytics.
    Read more
  • Logo of BotSpace
    BotSpace
    Automate WhatsApp for marketing, sales, and support.
    Read more
  • Logo of Kanal
    Kanal
    Streamlines WhatsApp marketing and customer interactions.
    Read more

WhatsApp API FAQ

  • What is WhatsApp API and what does WhatsApp API do?

    WhatsApp API enables businesses to connect with customers at scale for support, sales, and marketing, all within the familiar WhatsApp platform. We find this is a great way to engage with customers where they already are.

  • How does WhatsApp API integrate with other tools?

    WhatsApp API integrates with various CRM and marketing automation tools to streamline workflows. This helps manage customer interactions efficiently and personalize communication within the platform. There's no specific information on which tools precisely integrate with WhatsApp API.

  • What the main competitors of WhatsApp API?

    Top alternatives to WhatsApp API include Anantya.ai, charles, 360dialog, Sendwo, BotSpace, and Kanal. These platforms offer similar functionalities for WhatsApp marketing, sales, and support automation.

  • Is WhatsApp API legit?

    Yes, the WhatsApp API is a legitimate product from Meta. It's a popular tool for businesses to connect with customers, and we've seen many companies use it successfully for marketing and customer service.

  • How much does WhatsApp API cost?

    I am sorry, but we do not have pricing information for WhatsApp API at this time.

  • Is WhatsApp API customer service good?

    Based on user reviews, WhatsApp API's customer service is viewed positively. Users appreciate the quick responses and solutions it provides, eliminating long wait times often associated with traditional support channels. Some users desire more support and training directly from Meta.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.