Logo of White Cup CRM

White Cup CRM

Website LinkedIn

Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
557% increase in the last quarter
Financing
November 2015 - $800K

Ratings

G2
4.8/5
(2)
Glassdoor
3.9/5
(13)

White Cup CRM description

White Cup CRM is a customer relationship management (CRM) tool designed specifically for wholesale distributors in the USA. It offers sales forecasting, automated marketing tools, and integrates with existing ERP systems to provide a centralized platform for managing customer interactions. Its strength lies in its industry-specific focus, simplifying complex data analysis to help mid-sized distribution companies increase revenue and improve operational efficiency.


Who is White Cup CRM best for

White Cup CRM is tailored for wholesale distributors seeking to centralize customer interactions and improve efficiency. We find that its integration with ERP systems and customizable dashboards provide a comprehensive view of customer data, making it easier to manage sales pipelines and gain actionable insights. The industry-specific focus simplifies data analysis, helping distribution companies increase revenue and improve operations.

  • Great for mid-sized distribution companies (101-1,000 employees) seeking to centralize customer data and improve sales processes.

  • Specifically designed for wholesale distributors aiming to streamline operations, enhance customer relationships, and boost revenue.


White Cup CRM features

Supported

Personalized CRM Dashboard: Provides a personalized dashboard with customizable widgets. The data is pulled directly from the user's ERP, offering enhanced visibility into key metrics.

Supported

ERP Integration: Integrates with ERP systems. This integration streamlines data flow, automates processes, and provides a comprehensive view of customer interactions within the context of their order history and other relevant ERP data.

Supported

Customizable Widgets: Offers various customizable widgets designed specifically for distributors. Widgets like "Who Needs Help" helps sales leaders identify potential over-discounting by reps.

Supported

Actionable Insights: Provides actionable insights. It offers features like the "Open Orders" widget, which surfaces data from the ERP to show all open orders and their values, highlighting customers affected by late orders. This allows sales teams to manage expectations, maintain customer satisfaction, and be proactive in addressing delays.

Supported

Sales Pipeline Management: Offers sales pipeline management capabilities. Sales reps can initiate quotes and opportunities through the CRM, making pipeline management centralized and accessible within their daily workflow.

Supported

Real-Time Activity Feed: Activity Feed: Provides a real-time view of sales rep activities, offering insights into their actions and progress.

Supported

Comprehensive Customer Profiles: Provides detailed customer profiles enriched with ERP data, creating a comprehensive picture of each customer's interactions, preferences, and history with the business.


White Cup CRM pricing

See the White Cup CRM pricing page.


White Cup CRM alternatives

  • Logo of Dynamics 365 Sales
    Dynamics 365 Sales
    Boost sales and marketing with smart CRM and customer insights.
    Read more
  • Logo of Salesforce Sales Cloud
    Salesforce Sales Cloud
    Streamlines sales, manages contacts, boosts productivity, closes deals.
    Read more
  • Logo of Zoho CRM
    Zoho CRM
    Streamlines sales, marketing, and support in one platform.
    Read more
  • Logo of Proton
    Proton
    AI-powered CRM for distributors, boosting sales with smart insights.
    Read more
  • Logo of ActiveCampaign
    ActiveCampaign
    Customer journey automation for smarter marketing and sales.
    Read more
  • Logo of OplaCRM
    OplaCRM
    Streamlines B2B sales, boosts efficiency, and reveals growth insights.
    Read more

White Cup CRM FAQ

  • What is White Cup CRM and what does White Cup CRM do?

    We find White Cup CRM to be a specialized CRM designed for wholesale distributors in the USA. It integrates with existing ERP systems, offers sales forecasting and automated marketing tools, and provides a centralized platform to manage customer interactions and improve operational efficiency.

  • How does White Cup CRM integrate with other tools?

    White Cup CRM integrates with existing ERP systems. This allows for a centralized platform combining customer interactions with order history and other ERP data, streamlining data flow and automating key processes. We find this particularly helpful for wholesale distributors.

  • What the main competitors of White Cup CRM?

    We find that White Cup CRM's main competitors are Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRM, Proton, ActiveCampaign, and OplaCRM. These alternatives offer similar functionalities, such as sales pipeline management and customer interaction tracking.

  • Is White Cup CRM legit?

    White Cup CRM appears to be a legitimate option for wholesale distributors. We find its specialized features and focus on this industry to be beneficial for streamlining operations and boosting sales. Positive ratings and significant website traffic growth further support its credibility.

  • How much does White Cup CRM cost?

    White Cup CRM pricing is based on annual revenue, offering an all-inclusive experience. There's no pricing information readily available, but we understand it covers all features, integrations, and add-ons without per-seat charges. Contact them directly for a custom quote.

  • Is White Cup CRM customer service good?

    In our experience, White Cup CRM's customer service is highly regarded. Users praise the company's responsiveness, helpfulness, and commitment to customer satisfaction. The support team is proactive and ensures a smooth implementation process.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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