Logo of Zip

Zip

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Last updated on

Company health

Employee growth
28% increase in the last year
Web traffic
5% increase in the last quarter
Financing
April 2024 - $1B

Ratings

G2
4.4/5
(21)
Glassdoor
3.6/5
(264)

Zip description

Zip (formerly Quadpay) is a buy now, pay later platform that allows customers to split purchases into smaller, interest-free installments. This can help businesses attract new customers and increase sales. Zip pays merchants upfront and takes on the responsibility of collecting payments from the customer. It is designed to be easy to use and integrate into existing online and in-store checkout processes.


Who is Zip best for

Zip, formerly Quadpay, is a buy now, pay later platform enabling customers to split purchases into interest-free installments. This helps businesses attract customers and boost sales. Zip pays merchants upfront and manages payment collection. Users praise its ease of use and seamless integration, while some dislike the limited customization and high fees.

  • Ideal for small to medium-sized businesses (1-100 employees) and large enterprises (1001+ employees).

  • Particularly well-suited for E-commerce businesses.


Zip features

Supported

Zip offers interest-free installments for purchases over $300 via Zip Money.

Supported

Zip allows purchases to be paid in installments over time, often without interest.

Supported

Zip supports bulk payments for businesses, especially for international transactions.


Zip reviews

We've summarised 21 Zip reviews (Zip G2 reviews) and summarised the main points below.

Pros of Zip
  • User-friendly and easy to navigate
  • Quick and seamless application process
  • Responsive and helpful customer support
  • Soft credit checks
  • Seamless integration with online platforms
  • Increases customer order placement and AOV
Cons of Zip
  • Payments processed early from bank accounts
  • Inability to customize the pop-up widget
  • Merchant dashboard needs improvement
  • Limited to US customers
  • Integration with Shopify causes authorized payment status issues
  • High fees compared to competitors
  • Low financing limits
  • Lacks a "try before you buy" option
  • Hijacks the checkout process
  • Does not provide feedback to rejected clients

Zip alternatives

  • Logo of Sezzle
    zip vs Sezzle
    Shop now, pay later in four interest-free installments.
    Read more
  • Logo of TABBY
    TABBY
    Shop now, pay later. Bigger sales, happier shoppers.
    Read more
  • Logo of Afterpay
    Afterpay
    Shop now, pay later. Four interest-free payments. Boosts sales.
    Read more
  • Logo of Wisetack
    Wisetack
    Pay-over-time options for services, so everyone wins.
    Read more
  • Logo of Splitit
    Splitit
    Interest-free installment payments using your existing credit card.
    Read more
  • Logo of Partial.ly
    Partial.ly
    Flexible payment plans boost sales and improve cash flow.
    Read more

Zip FAQ

  • What is Zip and what does Zip do?

    Zip, formerly Quadpay, is a buy now, pay later platform. It lets customers split purchases into interest-free installments, boosting sales for businesses. Zip manages payments and integrates easily with online and in-store checkouts. It offers a user-friendly experience and supports bulk payments.

  • How does Zip integrate with other tools?

    Zip integrates seamlessly with various e-commerce platforms, streamlining the checkout process for online businesses. It supports bulk payments and offers a buy now, pay later option directly at checkout, enhancing the customer experience and potentially boosting sales.

  • What the main competitors of Zip?

    Zip's main competitors include other buy now, pay later platforms like Sezzle and TABBY. These platforms offer similar installment payment options for customers, increasing sales and attracting new customers for businesses. Other alternatives, like Authorize.net, offer more traditional payment processing.

  • Is Zip legit?

    Zip, a buy now, pay later platform, appears legitimate with generally positive user reviews citing its ease of use and seamless integration. However, some users mention high fees and integration issues. Consider these factors when evaluating if Zip is safe and suitable for your needs.

  • How much does Zip cost?

    Zip's pricing is not publicly available. Contact Zip's sales team for product pricing and to determine if Zip is worth the investment for your business needs.

  • Is Zip customer service good?

    Zip receives positive feedback for its responsive and helpful customer support team, efficiently handling returns and refunds. However, some users mention a need for improvements to the merchant dashboard. Overall, customer service appears generally satisfactory.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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