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Afterpay description
Afterpay is a "Buy Now Pay Later" service that allows shoppers to make purchases and pay for them in installments. Afterpay pays the merchant upfront and customers make four interest-free payments over six weeks. This service is designed to increase average order value and drive sales for merchants by offering customers a more flexible payment option. Afterpay assumes the risk of chargebacks and fraud for its merchant partners. It is available online and in select stores.
Who is Afterpay best for
Afterpay is a "Buy Now, Pay Later" service that lets shoppers split purchases into four interest-free payments. This increases average order value and sales for merchants while offering customers a flexible payment option. Shoppers appreciate the manageable payments, while some have reported issues with refunds and customer service. Best for retailers targeting young adults interested in fashion and online shopping.
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Best for small to enterprise-level businesses seeking flexible payment options.
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Particularly well-suited for retail, consumer goods, and other related industries.
Afterpay features
Supported Afterpay provides interest-free installment plans, dividing purchases into four equal payments. |
Supported Afterpay's structured payment plans can help users budget their spending by breaking down larger purchases. |
Supported Afterpay provides access to a diverse range of merchants where shoppers can use the payment service. |
Supported Afterpay's core service enables customers to acquire goods and services immediately while deferring payment. |
Supported Afterpay offers a fixed six-week timeframe for completing payments. |
Supported Afterpay doesn't charge any fees for timely payments, promoting responsible financial behavior. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Afterpay reviews
We've summarised 358 Afterpay reviews (Afterpay GetApp reviews, Afterpay TrustPilot reviews, Afterpay Capterra reviews and Afterpay G2 reviews) and summarised the main points below.
- Automatic withdrawals simplify the payment process.
- Convenient installment plans make purchases more manageable.
- Useful for managing expenses between paychecks.
- Wide range of retailers and in-store availability.
- Account closures and unexplained charges leading to locked accounts.
- Difficulties with refunds, often delayed or unresolved.
- Inconsistent payment approvals and unclear spending limits.
- Poor customer service, slow response times, and unhelpful communication.
Afterpay pricing
The commentary is based on 51 reviews from Afterpay Capterra reviews, Afterpay G2 reviews, Afterpay GetApp reviews and Afterpay TrustPilot reviews.
No pricing information found.
Users sentiment
See the Afterpay pricing page.
Afterpay alternatives
Afterpay FAQ
Afterpay is a "Buy Now, Pay Later" service enabling shoppers to split purchases into four interest-free installments over six weeks. This boosts sales for merchants by offering payment flexibility, while Afterpay manages chargeback and fraud risks. It's available online and in stores.
What is Afterpay and what does Afterpay do?
Afterpay is a "Buy Now, Pay Later" service enabling shoppers to split purchases into four interest-free installments over six weeks. This boosts sales for merchants by offering payment flexibility, while Afterpay manages chargeback and fraud risks. It's available online and in stores.
Afterpay integrates with various e-commerce platforms, shopping carts, and POS systems. This allows merchants to seamlessly offer Afterpay as a payment option during checkout, both online and in-store. This enhances the customer experience and streamlines the payment process.
How does Afterpay integrate with other tools?
Afterpay integrates with various e-commerce platforms, shopping carts, and POS systems. This allows merchants to seamlessly offer Afterpay as a payment option during checkout, both online and in-store. This enhances the customer experience and streamlines the payment process.
Top Afterpay competitors include Sezzle, another "Buy Now, Pay Later" platform, and other spend management solutions like BILL, Coupa, and SAP Concur. These alternatives offer similar functionalities such as flexible payments and expense tracking.
What the main competitors of Afterpay?
Top Afterpay competitors include Sezzle, another "Buy Now, Pay Later" platform, and other spend management solutions like BILL, Coupa, and SAP Concur. These alternatives offer similar functionalities such as flexible payments and expense tracking.
Yes, Afterpay is a legitimate "Buy Now Pay Later" service. It's widely accepted by retailers and offers a convenient, interest-free payment plan. However, be aware of potential account issues and customer service difficulties reported by some users. Consider these factors when deciding if Afterpay is safe for you.
Is Afterpay legit?
Yes, Afterpay is a legitimate "Buy Now Pay Later" service. It's widely accepted by retailers and offers a convenient, interest-free payment plan. However, be aware of potential account issues and customer service difficulties reported by some users. Consider these factors when deciding if Afterpay is safe for you.
Afterpay doesn't list pricing information on its website. Contact Afterpay directly to discuss pricing details and determine if it's a worthwhile product for your needs.
How much does Afterpay cost?
Afterpay doesn't list pricing information on its website. Contact Afterpay directly to discuss pricing details and determine if it's a worthwhile product for your needs.
Afterpay's customer service receives negative feedback. Users report difficulties obtaining refunds and cancellations, unhelpful communication, slow response times, and account closures. While some users have positive experiences, negative reviews are prevalent.
Is Afterpay customer service good?
Afterpay's customer service receives negative feedback. Users report difficulties obtaining refunds and cancellations, unhelpful communication, slow response times, and account closures. While some users have positive experiences, negative reviews are prevalent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.