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Splitit

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Company health

Employee growth
11% increase in the last year
Web traffic
12% decrease in the last quarter
Financing
February 2023 - $300M

Ratings

G2
4.4/5
(20)
TrustPilot
4.2/5
(40)
Glassdoor
3.4/5
(25)

Splitit description

Splitit is a Buy Now Pay Later (BNPL) solution that lets customers pay for purchases in interest-free installments using their existing credit cards. Unlike other BNPL providers, Splitit doesn't require credit checks or involve third-party financing. Businesses can integrate Splitit's white-label solution into their online and physical stores, offering customers a flexible payment option without impacting their credit scores. Splitit aims to simplify the installment process, enhance customer experience, and drive sales conversions for businesses.


Who is Splitit best for

Splitit is a solid choice for businesses seeking to provide interest-free installment payments using customers' existing credit cards. In our experience, the platform is easy to integrate with e-commerce platforms like Shopify. We've seen that the flexible payment plans can lead to increased sales conversions and a higher average order value. Despite some concerns about customer service, Splitit simplifies accounting and the collections process for merchants.

  • Great for companies of any size that want to offer more flexible payment options.

  • We find that Splitit works especially well for retailers looking to boost their e-commerce sales.


Splitit features

Supported

Card-Linked Installments: Allows shoppers to use their existing credit card at checkout for installment payments.

Supported

Flexible Payment Options: Offers flexible payment options, allowing customers to split purchases into multiple installments.

Supported

Increased Purchasing Power: Provides increased purchasing power by enabling larger purchases through installments.

Supported

No New Credit Applications: Integrates with existing credit cards, eliminating the need for new credit applications or approvals.

Supported

Interest-Free Installments: No interest charges or hidden fees are applied to installment payments.

Supported

Higher AOV: Increases average order value (AOV) by enabling customers to afford larger purchases.

Supported

Reduced Cart Abandonment: Reduces cart abandonment by offering a flexible payment option at checkout.

Supported

Improved Customer Satisfaction: Improves customer satisfaction by providing a seamless and convenient payment experience.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.23

Customer Service

Neutral
+0.23

Ease of Use

Strongly positive
+0.73

Reliability and Performance

Rather positive
+0.33

Splitit reviews

We've summarised 60 Splitit reviews (Splitit TrustPilot reviews and Splitit G2 reviews) and summarised the main points below.

Pros of Splitit
  • Interest-free installment payments using existing credit cards, avoiding additional credit checks or financing applications.
  • Easy integration with various e-commerce platforms like Shopify.
  • Flexible payment plans can increase sales conversions and average order value.
  • Streamlined accounting and collections process for merchants.
Cons of Splitit
  • Splitit places and maintains holds on the full purchase amount on customers' credit cards, potentially leading to over-authorization and declined transactions.
  • Lack of clear communication about the authorization hold process can confuse customers and cause frustration.
  • Some users have reported difficulties reaching customer support for assistance with authorization holds and payment issues.
  • Integration issues with foreign banks can lead to rejected transactions or fraud alerts.

Splitit pricing

The commentary is based on 15 reviews from Splitit G2 reviews and Splitit TrustPilot reviews.

We find that Splitit's 0% interest installments are appealing. However, the reviews highlight concerns regarding its opaque hold process on credit cards, potentially causing over-authorization and impacting available credit. Some users have found this inconvenient or even problematic.

Users sentiment

Neutral
+0.23

Splitit alternatives

  • Logo of TABBY
    TABBY
    Shop now, pay later. Bigger sales, happier shoppers.
    Read more
  • Logo of Sezzle
    Sezzle
    Shop now, pay later in four interest-free installments.
    Read more
  • Logo of Afterpay
    Afterpay
    Shop now, pay later. Four interest-free payments. Boosts sales.
    Read more
  • Logo of Zip
    Zip
    Pay in 4, interest-free. Boost sales. Simple checkout integration.
    Read more
  • Logo of Wisetack
    Wisetack
    Pay-over-time options for services, so everyone wins.
    Read more
  • Logo of Bread Financial
    Bread Financial
    Simple, transparent installment payments for higher sales.
    Read more

Splitit FAQ

  • What is Splitit and what does Splitit do?

    We find that Splitit is a Buy Now, Pay Later platform allowing shoppers to make interest-free installment payments using their existing credit cards. It integrates with businesses' checkout processes, offering a flexible payment option without impacting customers' credit scores. In our experience, this can lead to increased sales and average order value.

  • How does Splitit integrate with other tools?

    We find Splitit integrates seamlessly with various e-commerce platforms, such as Shopify, streamlining the checkout process. It also works with existing credit cards, eliminating the need for third-party financing or credit applications. However, we note some integration issues with foreign banks.

  • What the main competitors of Splitit?

    We find that Splitit's main competitors are other Buy Now Pay Later (BNPL) platforms like Afterpay, Sezzle, Zip, Klarna, and Affirm. These platforms offer similar interest-free installment payment options for online purchases. Some also offer additional features like rewards programs or financing options.

  • Is Splitit legit?

    Yes, Splitit is a legitimate BNPL provider. While some users have reported issues with the authorization hold process and customer support, many appreciate the interest-free installments and easy integration with existing credit cards. We find that it's a viable option for businesses seeking to offer flexible payment options.

  • How much does Splitit cost?

    I couldn't find any pricing details for Splitit. For the most accurate pricing, it's always best to check Splitit's official website.

  • Is Splitit customer service good?

    We find that Splitit's customer service receives highly negative reviews. Many users express frustration with a lack of readily available support channels and difficulty resolving issues, particularly regarding credit card authorizations. Some customers report positive experiences with refunds and returns.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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