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BIGContacts

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Company health

Employee growth
91% increase in the last year
Web traffic
24% increase in the last quarter
Financing
February 2014 - $500K

Ratings

G2
4.5/5
(77)
Capterra
4.3/5
(206)

BIGContacts description

BIGContacts is a CRM and email marketing software designed for small to medium-sized businesses in the USA. It offers an affordable and user-friendly way to manage contacts, track sales opportunities, and automate marketing efforts. BIGContacts aims to simplify contact management, helping businesses organize customer data, schedule appointments, and track communication history. Its standout feature is its ease of use, making it suitable for businesses looking for a straightforward solution without complex features. BIGContacts promises an intuitive interface and responsive customer support.


Who is BIGContacts best for

BIGContacts is a user-friendly CRM and email marketing solution designed for small to medium-sized businesses. It simplifies contact management, sales tracking, and marketing automation. Users appreciate its intuitive design, robust reporting, and affordable pricing. However, some have noted limitations with the mobile app and occasional slow loading times.

  • Ideal for small to medium-sized businesses (SMBs) in the USA.

  • Suitable for various sectors, including Healthcare, Finance, Retail, and more.


BIGContacts features

Supported

BIGContacts allows creating and assigning tasks to team members.

Supported

BIGContacts supports recording customer communications, tracking activities, scheduling emails, and more.

Supported

BIGContacts allows customizing sales pipelines and tracking deals at every stage.

Supported

BIGContacts supports integrated email marketing with targeted campaigns, personalized messaging, and automated sequences.


BIGContacts reviews

We've summarised 283 BIGContacts reviews (BIGContacts Software Advice reviews, BIGContacts GetApp reviews, BIGContacts Capterra reviews and BIGContacts G2 reviews) and summarised the main points below.

Pros of BIGContacts
  • User-friendly design and layout
  • Easy contact management and data organization
  • Effective sales pipeline management with visual representation and custom stages
  • Robust reporting features with customizable reports and standard templates
  • Excellent customer support, responsive and helpful
  • Affordable pricing
  • Highly customizable data fields and sales pipelines
  • Good automation capabilities for workflows and recurring tasks
  • Remote access to data on any mobile device (though mobile app has limitations)
  • Strong internal team collaboration features
Cons of BIGContacts
  • Slow loading times for emails sent through the CRM
  • Limited template search functionality, requiring scrolling
  • No built-in lead scoring or segmentation
  • Limited customization for webforms
  • Mobile app needs improvement (limited functionality, interface issues)
  • Occasional speed lags and freezing issues
  • Some integrations have limited functionality
  • Difficulty searching for specific contacts unless exact search terms are used
  • No system for deduplicating contact records

BIGContacts pricing

The commentary is based on 21 reviews from BIGContacts Capterra reviews, BIGContacts G2 reviews, BIGContacts GetApp reviews and BIGContacts Software Advice reviews.

BIGContacts offers a forever free account for a single user with all premium features and up to 100 contacts. For businesses with more than 100 contacts and multiple users, there's a Business plan with a tiered pricing model based on the number of contacts. All plans include unlimited users, teams, groups, lists, storage, tags, custom fields, forms, data capture, contact import, automated reminders, email marketing with analytics and automation, sales pipeline management, reports, integrations, contact management, activity tracking, sales and opportunity tracking, tasks and workflows, meeting reminders and invitations.

See the BIGContacts pricing page.

  • BIGContacts has a free plan.

Free
Free

For startups & micro businesses with up to 100 contacts.

Business
$119.88 per contact/year

For established businesses with more than 100 contacts and multiple users. Includes all features.


BIGContacts alternatives

  • Logo of Capsule CRM
    Capsule CRM
    Simple CRM for small businesses to manage contacts and track sales.
    Read more
  • Logo of Zoho CRM
    Zoho CRM
    Streamlines sales, marketing, and support in one platform.
    Read more
  • Logo of Salesforce Sales Cloud
    Salesforce Sales Cloud
    Streamlines sales, manages contacts, boosts productivity, closes deals.
    Read more
  • Logo of Pipedrive
    Pipedrive
    Easy-to-use CRM helps sales teams close deals and grow revenue.
    Read more
  • Logo of ActiveCampaign
    ActiveCampaign
    Customer journey automation for smarter marketing and sales.
    Read more
  • Logo of folk
    folk
    Connect, enrich, and manage contacts effortlessly. Grow better.
    Read more

BIGContacts FAQ

  • What is BIGContacts and what does BIGContacts do?

    BIGContacts is a CRM and email marketing platform designed for small to medium-sized businesses. It offers contact management, sales pipeline tracking, and marketing automation. Known for its user-friendly interface, BIGContacts helps organize customer data, schedule appointments, and track communication, making it a straightforward solution for managing customer interactions.

  • How does BIGContacts integrate with other tools?

    BIGContacts integrates with popular tools like Constant Contact, Mailchimp, Wufoo, and Zapier. It also offers API access for custom integrations. However, some users have reported limited functionality with certain integrations.

  • What the main competitors of BIGContacts?

    Alternatives to BIGContacts include ClickDimensions, ClientPro AI, EngageBay, HubSpot Marketing Hub, Bixpand.com, and ActiveCampaign. These competitors offer similar features such as CRM, email marketing, and sales automation, catering to various business sizes and needs.

  • Is BIGContacts legit?

    Yes, BIGContacts is a legitimate CRM and email marketing software. It receives positive ratings on G2 and Capterra, with users praising its ease of use and robust features. BIGContacts is a safe and affordable option for small to medium-sized businesses seeking streamlined contact management and sales pipeline tools.

  • How much does BIGContacts cost?

    BIGContacts pricing includes a Free plan for up to 100 contacts and a Business plan at $9.99/month for 2,000+ contacts. Contact sales for enterprise pricing. A free trial is also available.

  • Is BIGContacts customer service good?

    BIGContacts customer service receives positive feedback from users, who describe it as "excellent," "responsive," and "helpful." Users appreciate the support team's willingness to assist with setup, answer questions, and resolve issues efficiently.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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