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ClientZen description
ClientZen is a customer feedback analysis tool for mid-sized and larger businesses. It gathers feedback from various sources and uses AI to analyze and categorize it, identifying recurring issues, feature requests, and customer sentiment. ClientZen provides real-time monitoring of customer feedback, alerting businesses to potential issues and trends. This helps customer support, product management, and marketing teams improve customer experience and make data-driven decisions.
What companies are using ClientZen?
Who is ClientZen best for
ClientZen is a customer feedback analysis tool ideal for small businesses. It uses AI to analyze feedback from multiple sources, identify trends, and monitor customer sentiment in real-time. This helps improve customer experience and enables data-driven decisions. ClientZen offers flexible pricing plans to accommodate different needs.
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Best fit for small businesses seeking AI-driven customer feedback analysis.
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Suitable for various industries handling customer feedback.
ClientZen features
Supported ClientZen analyzes feedback trends using AI, sentiment analysis, and real-time monitoring. |
Supported ClientZen supports NPS surveys and analysis for measuring customer loyalty. |
Supported ClientZen supports text analytics, including sentiment analysis and topic extraction. |
Supported ClientZen uses AI to analyze feedback and identify trends. |
Supported ClientZen analyzes CSAT survey results and calculates scores. |
ClientZen pricing
See the ClientZen pricing page.
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ClientZen has a free trial.
1000 conversations/month. Includes accurate insights, feedback trends, advanced segmentation, release tracking, anomalies detection, customer journey mapping, unlimited data sources, conversations, data cleaning, Mantra AI (GPT style dialog), negative sentiment drivers, export all data.
5000 conversations/month. Includes accurate insights, feedback trends, advanced segmentation, release tracking, anomalies detection, customer journey mapping, unlimited data sources, conversations, data cleaning, Mantra AI (GPT style dialog), negative sentiment drivers, export all data.
Unlimited conversations.
ClientZen alternatives
ClientZen FAQ
ClientZen is a customer feedback analysis tool using AI to analyze feedback from various sources, categorize it, and identify recurring issues and trends. It offers real-time monitoring, sentiment analysis, and supports NPS and CSAT surveys, enabling data-driven decisions for enhanced customer experience.
What is ClientZen and what does ClientZen do?
ClientZen is a customer feedback analysis tool using AI to analyze feedback from various sources, categorize it, and identify recurring issues and trends. It offers real-time monitoring, sentiment analysis, and supports NPS and CSAT surveys, enabling data-driven decisions for enhanced customer experience.
ClientZen integrates with various feedback sources, but specific integrations with other tools are not detailed in the provided information. Contact ClientZen directly for details about integrations with other tools.
How does ClientZen integrate with other tools?
ClientZen integrates with various feedback sources, but specific integrations with other tools are not detailed in the provided information. Contact ClientZen directly for details about integrations with other tools.
ClientZen competes with other customer feedback analysis tools like Qualtrics CoreXM, Thematic, and Verint Voice of the Customer. Simpler survey tools like Microsoft Forms and Google Workspace can also be alternatives. Requesty focuses on analyzing customer conversations for feedback.
What the main competitors of ClientZen?
ClientZen competes with other customer feedback analysis tools like Qualtrics CoreXM, Thematic, and Verint Voice of the Customer. Simpler survey tools like Microsoft Forms and Google Workspace can also be alternatives. Requesty focuses on analyzing customer conversations for feedback.
ClientZen appears to be a legitimate software. It offers a free trial and transparent pricing. However, with limited user reviews and specific industry data, further research is recommended to determine if it is safe and suitable for your needs.
Is ClientZen legit?
ClientZen appears to be a legitimate software. It offers a free trial and transparent pricing. However, with limited user reviews and specific industry data, further research is recommended to determine if it is safe and suitable for your needs.
ClientZen's pricing starts at €240/month for the Essential plan (1000 conversations). The Pro plan costs €865/month for 5000 conversations. Enterprise pricing is custom. A 30-day free trial is available. Is ClientZen worth it? The robust features and flexible plans cater to various needs and budgets.
How much does ClientZen cost?
ClientZen's pricing starts at €240/month for the Essential plan (1000 conversations). The Pro plan costs €865/month for 5000 conversations. Enterprise pricing is custom. A 30-day free trial is available. Is ClientZen worth it? The robust features and flexible plans cater to various needs and budgets.
ClientZen's customer service is highly regarded. Users praise the founders' hands-on involvement and quick response to feedback. They appreciate the company's openness to suggestions and proactive implementation of new features.
Is ClientZen customer service good?
ClientZen's customer service is highly regarded. Users praise the founders' hands-on involvement and quick response to feedback. They appreciate the company's openness to suggestions and proactive implementation of new features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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