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Staffino

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Last updated on

Company health

Employee growth
14% increase in the last year
Web traffic
2% increase in the last quarter
Financing
January 2016 - $2M

Ratings

G2
4.7/5
(39)

Staffino description

Staffino is an experience management platform designed for midsize and larger businesses. It provides tools for collecting and analyzing customer and employee feedback to improve experiences and increase revenue. Features include feedback management, employee recognition programs, performance analysis, and personalized dashboards. Staffino prides itself on its user-friendly interface and expert consulting services, making it suitable for businesses seeking comprehensive experience management solutions.


Who is Staffino best for

Staffino is a user-friendly experience management platform ideal for mid-sized and large businesses seeking to improve customer and employee experiences. Users praise its intuitive interface, real-time feedback collection, and employee recognition features. However, some have noted high pricing and occasional bugs. It offers customizable surveys, dashboards, and feedback analysis tools to boost customer satisfaction and revenue.

  • Best for medium to large businesses (101+ employees).

  • Suitable for businesses across all industries.


Staffino features

Supported

Staffino offers modules for gathering and managing feedback, including real-time collection and closed-loop systems.

Supported

Staffino supports employee feedback surveys to gauge employee sentiment and identify areas for improvement.

Supported

Staffino supports creating and sending surveys to gather customer feedback.

Supported

Staffino provides customizable dashboards to visualize key metrics and track performance.

Supported

Staffino analyzes feedback and shows trends using metrics like NPS and CSAT.

Supported

Staffino supports employee recognition programs with features like manager-led recognition and gamification.


Staffino reviews

We've summarised 39 Staffino reviews (Staffino G2 reviews) and summarised the main points below.

Pros of Staffino
  • User-friendly interface.
  • Excellent customer support and helpful team.
  • Customizable surveys.
  • Real-time feedback collection.
  • Employee recognition features.
Cons of Staffino
  • Long support responses.
  • High pricing.
  • Occasional bugs and system errors.
  • Limited customization options for reporting.
  • Difficult data processing and correlation.

Staffino pricing

The commentary is based on 1 reviews from Staffino G2 reviews.

Staffino offers custom pricing based on the specific needs of each business. They encourage potential clients to contact them for a personalized quote and offer a sample pricing guide for download.

See the Staffino pricing page.


Staffino alternatives

  • Logo of CustomerGauge
    CustomerGauge
    Turns customer feedback into revenue growth.
    Read more
  • Logo of AskNicely
    AskNicely
    Frontline feedback boosts customer happiness and team performance.
    Read more
  • Logo of QuestionPro CX
    QuestionPro CX
    Gather customer feedback, improve experiences, boost loyalty.
    Read more
  • Logo of zenloop
    zenloop
    Understand customer feedback, improve experiences, boost loyalty.
    Read more
  • Logo of Nailted
    Nailted
    Employee feedback platform. Boosts morale. Actionable insights. Improves culture.
    Read more
  • Logo of SurveySparrow
    SurveySparrow
    Create engaging surveys. Boost response rates. Gain valuable insights.
    Read more

Staffino FAQ

  • What is Staffino and what does Staffino do?

    Staffino is a customer and employee experience management platform for mid-sized and large businesses. It collects and analyzes feedback through surveys and feedback modules, offering personalized dashboards, employee recognition programs, and performance analysis. It's praised for its user-friendly interface but some users mention high pricing and occasional bugs.

  • How does Staffino integrate with other tools?

    Staffino integrates with various tools to enhance its functionality. It offers integrations to streamline workflows and improve data analysis, though specific integrations are not explicitly listed in the provided data. For further details, it's recommended to consult Staffino's resources directly.

  • What the main competitors of Staffino?

    Staffino competes with other experience management platforms like Resonate, Verint Voice of the Customer, and CustomerGauge. SurveySparrow and Jotform offer survey tools, while Calendly focuses on scheduling, providing alternative solutions for some of Staffino's functionalities.

  • Is Staffino legit?

    Yes, Staffino is a legitimate experience management platform. It's known for its user-friendly interface and helpful customer support. However, some users mention high pricing and occasional bugs. Consider these factors when assessing if Staffino is safe and right for your needs.

  • How much does Staffino cost?

    I couldn't find pricing details for Staffino. For the most current pricing information, it's best to visit their website or contact their sales team directly.

  • Is Staffino customer service good?

    Staffino's customer support receives positive feedback for its helpful and professional team, often praised for their expertise and dedication. However, some users have reported slow response times and occasional difficulties. Overall, the experience appears generally positive, but with room for improvement in response speed.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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