Logo of eTrusted

eTrusted

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Company health

Ratings

G2
5.0/5
(2)
Glassdoor
3.7/5
(169)

eTrusted description

eTrusted is a software platform designed to help businesses collect and manage customer feedback. It allows you to gather feedback at various touchpoints throughout the customer journey, analyze it for insights, and use it to improve customer experience, employee satisfaction, and business processes. eTrusted is suitable for mid-sized and larger companies across various industries like retail, automotive, and finance. It helps increase customer loyalty, improve online reputation, and make better business decisions based on real-time feedback.


Who is eTrusted best for

eTrusted is a customer feedback software designed for mid-sized and larger businesses. It helps companies collect, manage, and analyze customer feedback to improve customer experience and business decisions. It's best for retail, automotive, and finance companies looking for a centralized platform to gather and leverage customer insights.

  • Best for mid-sized businesses.

  • Ideal for retail, automotive, and finance companies.


eTrusted features

Supported

eTrusted allows businesses to collect feedback at various touchpoints in the customer journey.

Supported

eTrusted allows businesses to collect feedback from employees to improve employee experience and employer branding.

Supported

eTrusted enables businesses to gather feedback related to specific situations or events from various stakeholders.

Supported

eTrusted's platform helps to analyze feedback, identify weaknesses, and discover trends for innovation.

Supported

eTrusted's platform allows managing the collected feedback, helping businesses to optimize processes based on the insights.

Supported

eTrusted allows businesses to publish the collected feedback using widgets to improve their reputation and build trust.


eTrusted alternatives

  • Logo of dropthought
    dropthought
    Gather feedback, analyze insights, improve experiences.
    Read more
  • Logo of Qwary
    Qwary
    Understand user behavior, improve products, and reduce churn.
    Read more
  • Logo of CustomerGauge
    CustomerGauge
    Turns customer feedback into revenue growth.
    Read more
  • Logo of Canny
    Canny
    Capture, prioritize, and act on user feedback for better products.
    Read more
  • Logo of zenloop
    zenloop
    Understand customer feedback, improve experiences, boost loyalty.
    Read more
  • Logo of Verint Voice of the Customer
    Verint Voice of the Customer
    Gather, analyze, and act on customer feedback for better experiences.
    Read more

eTrusted FAQ

  • What is eTrusted and what does eTrusted do?

    eTrusted is a customer feedback management platform designed for mid-sized and larger businesses. It helps companies collect, analyze, and manage customer reviews and feedback from various touchpoints to improve customer experience and business decisions. eTrusted offers a centralized dashboard and aims to boost customer loyalty and online reputation.

  • How does eTrusted integrate with other tools?

    eTrusted integrates with various touchpoints, including email, SMS, and website surveys for feedback collection. It offers a centralized dashboard to manage this feedback efficiently. More specific integration details are limited.

  • What the main competitors of eTrusted?

    eTrusted's main competitors include Qualtrics CoreXM, UserVoice, Feefo, Birdeye, and Customer Alliance. These platforms offer similar features for collecting, managing, and analyzing customer feedback to improve customer experience and business decisions.

  • Is eTrusted legit?

    Yes, eTrusted is a legitimate platform. It helps businesses collect and manage customer feedback to improve customer experience and business decisions. eTrusted is best suited for mid-sized to larger companies.

  • How much does eTrusted cost?

    I cannot find pricing details for eTrusted. Contact eTrusted directly to determine if it is worth the investment for your needs. This will allow you to discuss product pricing and available plans.

  • Is eTrusted customer service good?

    There is no information available about eTrusted's customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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