Logo of ITSM 365

ITSM 365

LinkedIn Twitter

Last updated on

Company health

Employee growth
2% increase in the last year
Web traffic
13% decrease in the last quarter

Ratings

G2
4.2/5
(12)

ITSM 365 description

ITSM 365 is a cloud-based service desk and IT service management (ITSM) solution designed for businesses of all sizes. It helps organizations streamline their IT support processes, automate workflows, and improve overall service delivery. With ITSM 365, businesses get a customizable platform to manage incidents, problems, changes, assets, and more. The focus is on providing a user-friendly and flexible solution that can adapt to unique business needs.


Who is ITSM 365 best for

ITSM 365 is a cloud-based IT service management solution for businesses of all sizes. It streamlines IT support, automates workflows, and improves service delivery. It's a customizable platform to manage incidents, problems, changes, assets, and more. ITSM 365 offers a user-friendly and flexible solution adaptable to unique business needs. The software is best for enterprise companies seeking to streamline their IT support and service management.

  • Best fit for enterprise companies.

  • Suitable for businesses seeking to streamline IT support and service management.


ITSM 365 pricing

The commentary is based on 3 reviews from ITSM 365 G2 reviews.

No pricing information found.

See the ITSM 365 pricing page.


ITSM 365 alternatives

  • Logo of InvGate Service Management
    InvGate Service Management
    Streamlines IT and enterprise service delivery with a user-friendly help desk.
    Read more
  • Logo of ServicePRO
    ServicePRO
    Streamlines IT requests, automates tasks, boosts service efficiency.
    Read more
  • Logo of Mint Service Desk
    Mint Service Desk
    Streamlined IT ticket management for better, faster support.
    Read more
  • Logo of 4me
    4me
    Connect, automate, and improve enterprise service management.
    Read more
  • Logo of BOSSDesk
    BOSSDesk
    Streamlines IT support, manages assets, and automates workflows.
    Read more
  • Logo of Startly
    Startly
    Manage IT projects, resources, and help desk, effortlessly.
    Read more

ITSM 365 FAQ

  • What is ITSM 365 and what does ITSM 365 do?

    ITSM 365 is a cloud-based IT service management solution for businesses of all sizes. It streamlines IT support, automates workflows, and improves service delivery through incident, problem, change, and asset management. It's a customizable and user-friendly platform adaptable to various business needs.

  • How does ITSM 365 integrate with other tools?

    There is no information available regarding ITSM 365's integrations with other tools. It's designed as a comprehensive solution with various features to manage IT support and services.

  • What the main competitors of ITSM 365?

    Alternatives to ITSM 365 include SysAid, Mint Service Desk, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Zendesk Support Suite, and Freshservice. These competitors offer similar IT service management and support functionalities.

  • Is ITSM 365 legit?

    ITSM 365 is a legitimate cloud-based ITSM solution. G2 gives it a 4.2/5 rating based on 12 reviews. It appears to be a good fit for small to medium businesses seeking to improve their IT support processes.

  • How much does ITSM 365 cost?

    I could not find pricing details for ITSM 365. Contact the vendor directly to determine product pricing and if it's worth the investment for your needs.

  • Is ITSM 365 customer service good?

    ITSM 365's customer service receives mixed reviews. While some users appreciate the platform's ease of use for project management, others have found the system clunky and difficult to use, citing challenges with problem resolution and integration.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.