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Oracle Standalone Cobrowse

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Company health

Employee growth
5% increase in the last year
Web traffic
7% decrease in the last quarter

Ratings

G2
4.6/5
(6)
Glassdoor
3.8/5
(55086)

Oracle Standalone Cobrowse description

Oracle Standalone Cobrowse allows customer service agents to view and interact with a customer's screen in real-time during a support session. This shared browsing experience helps resolve issues faster, boost sales, and improve customer satisfaction across websites and mobile devices.


Who is Oracle Standalone Cobrowse best for

Oracle Standalone Cobrowse enhances customer service by enabling agents to view and interact with customer screens in real-time. This shared browsing boosts sales and improves satisfaction across websites and mobile devices. We find it is an excellent fit for small, medium, and large businesses.

  • Effective for businesses of all sizes, from small businesses to large enterprises seeking enhanced customer support.

  • Particularly beneficial for companies in finance, e-commerce, and software/IT aiming to improve customer interaction.


Oracle Standalone Cobrowse alternatives

  • Logo of Cohere
    Cohere
    Effortless customer collaboration through real-time screen sharing.
    Read more
  • Logo of Upscope
    Upscope
    See and control user screens for instant support and guidance.
    Read more
  • Logo of Glia
    Glia
    Seamless online support through co-browsing and real-time guidance.
    Read more
  • Logo of HelloScreen by Upscope
    HelloScreen by Upscope
    See and guide user screens instantly for seamless support.
    Read more
  • Logo of RichCall
    RichCall
    Live video chat boosts customer service with visual collaboration.
    Read more
  • Logo of Cobrowse.io
    Cobrowse.io
    Shared browsing for seamless real-time customer support.
    Read more

Oracle Standalone Cobrowse FAQ

  • What is Oracle Standalone Cobrowse and what does Oracle Standalone Cobrowse do?

    Oracle Standalone Cobrowse is a tool that lets customer service agents see and interact with a customer's screen in real time. It helps agents resolve issues quickly and improve customer satisfaction during support sessions. We find this boosts sales and is particularly useful for online businesses.

  • How does Oracle Standalone Cobrowse integrate with other tools?

    I couldn't find specific information about direct integrations with other tools. It's possible it integrates with other Oracle products, but it's best to contact Oracle for the most accurate details on integrations.

  • What the main competitors of Oracle Standalone Cobrowse?

    We found that Oracle Standalone Cobrowse's main competitors include Upscope, Glia, Cohere, and Cobrowse.io. These alternatives offer similar real-time screen sharing and customer interaction features.

  • Is Oracle Standalone Cobrowse legit?

    Oracle Standalone Cobrowse is a legitimate product from a reputable company. We find that its co-browsing features are helpful for real-time customer support and sales interactions. User reviews on G2 are quite positive overall.

  • How much does Oracle Standalone Cobrowse cost?

    I am sorry, but we do not have pricing information for Oracle Standalone Cobrowse. Contact Oracle sales for a personalized quote.

  • Is Oracle Standalone Cobrowse customer service good?

    Based on reviews, customers praise Oracle Standalone Cobrowse's ease of use and positive impact on customer satisfaction and call resolution times. Users find the tool beneficial for both agents and customers, streamlining support interactions and improving overall service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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