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Qmatic description
Qmatic provides software to manage customer flow and optimize the customer experience, particularly for large businesses. It offers a suite of tools including appointment scheduling, virtual queuing, and customer feedback collection. This helps organizations decrease wait times, streamline operations, and gain valuable insights into customer behavior. Qmatic offers solutions for various industries such as healthcare, retail, finance, and the public sector, with options for both cloud-based and on-premise installations.
Who is Qmatic best for
Qmatic helps large organizations manage customer flow and enhance the customer experience. It provides appointment scheduling, virtual queuing, and feedback collection tools to reduce wait times and improve operational efficiency. Qmatic caters to various sectors, including healthcare, retail, finance, and public sectors.
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Best for medium and large businesses.
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Suitable for healthcare, retail, finance, and public sectors.
Qmatic features
Supported Qmatic supports appointment scheduling, including booking, rescheduling, and integration with calendars and notifications. |
Supported Qmatic offers digital signage solutions to display real-time queue updates and multimedia content. |
Supported Qmatic supports feedback collection via surveys, kiosks, and integrated apps. |
Supported Qmatic supports queue management with virtual queuing, ticketing, and digital signage. |
Qmatic pricing
The commentary is based on 1 reviews from Qmatic G2 reviews.
Qmatic offers various solutions for customer journey management, including queue management, appointment scheduling, virtual queuing, business intelligence, virtual meetings, and customer feedback. They provide solutions for different industries such as healthcare, education, retail, DMV, retail banking, and government. No pricing information is available on their website.
See the Qmatic pricing page.
Qmatic alternatives
Qmatic FAQ
Qmatic offers customer journey management software to optimize customer flow and experience. Its tools include appointment scheduling, virtual queuing, and customer feedback collection, helping businesses reduce wait times and improve operational efficiency. Qmatic caters to large organizations, especially in sectors like healthcare, retail, finance, and public sectors.
What is Qmatic and what does Qmatic do?
Qmatic offers customer journey management software to optimize customer flow and experience. Its tools include appointment scheduling, virtual queuing, and customer feedback collection, helping businesses reduce wait times and improve operational efficiency. Qmatic caters to large organizations, especially in sectors like healthcare, retail, finance, and public sectors.
Qmatic integrates with various tools to enhance its functionalities. It supports integrations with calendars and notification systems for appointment scheduling, and it connects with digital signage solutions for real-time queue updates. Further integration details are limited.
How does Qmatic integrate with other tools?
Qmatic integrates with various tools to enhance its functionalities. It supports integrations with calendars and notification systems for appointment scheduling, and it connects with digital signage solutions for real-time queue updates. Further integration details are limited.
Qmatic competes with Q-Flow, JRNI, and WaitWell in the customer journey and queue management space. Other alternatives, focusing on broader business functions, include HubSpot Sales Hub and Verint Voice of the Customer.
What the main competitors of Qmatic?
Qmatic competes with Q-Flow, JRNI, and WaitWell in the customer journey and queue management space. Other alternatives, focusing on broader business functions, include HubSpot Sales Hub and Verint Voice of the Customer.
Yes, Qmatic is a legitimate company offering customer journey management software. They help businesses optimize customer flow and enhance the customer experience, especially for larger organizations. They offer appointment scheduling, virtual queuing, and customer feedback solutions.
Is Qmatic legit?
Yes, Qmatic is a legitimate company offering customer journey management software. They help businesses optimize customer flow and enhance the customer experience, especially for larger organizations. They offer appointment scheduling, virtual queuing, and customer feedback solutions.
Qmatic doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if Qmatic is worth the investment for your business.
How much does Qmatic cost?
Qmatic doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if Qmatic is worth the investment for your business.
Qmatic's customer support receives mixed reviews. While some users praise the easily accessible help resources and support team, others report difficulties with distributor and manufacturer support, particularly during system failures. Some users found the software easy to navigate and use for appointment scheduling and customer arrival tracking.
Is Qmatic customer service good?
Qmatic's customer support receives mixed reviews. While some users praise the easily accessible help resources and support team, others report difficulties with distributor and manufacturer support, particularly during system failures. Some users found the software easy to navigate and use for appointment scheduling and customer arrival tracking.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.