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Swifytype

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Company health

Employee growth
9% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
January 2018 - $162M

Ratings

G2
4.5/5
(11)
Glassdoor
3.9/5
(759)

Swifytype description

Swifytype, now a part of Elastic, is an enterprise search software that makes it easier for your employees and customers to find what they need. It offers AI-powered search and analytics capabilities that can be used to improve website search, internal knowledge bases, and customer support portals. Swifytype is known for its speed, scalability, and ease of use, and is trusted by companies of all sizes.


What companies are using Swifytype?

Dish is using Swifytype
Dish
Cisco is using Swifytype
Cisco
Booking.com is using Swifytype
Booking.com
T-Mobile is using Swifytype
T-Mobile
Jaguar Land Rover UK is using Swifytype
Jaguar Land Rover UK
Zapier is used by Dish, Cisco, Booking.com, T-Mobile, Jaguar Land Rover UK.

Who is Swifytype best for

Swiftype, now part of Elastic, is an AI-powered enterprise search solution for businesses seeking enhanced search capabilities. It helps employees and customers quickly find information across websites, knowledge bases, and support portals. Swiftype is known for its speed and ease of use.

  • Best for small businesses.

  • Suitable for various industries.


Swifytype features

Supported

Swiftype supports search suggestions via its autocomplete feature.

Supported

Swiftype supports facets to refine search results by categories or attributes.

Supported

Swiftype supports keyword search.

Supported

Swiftype offers reports on search behavior, clicks, and conversions, exportable to CSV.


Swifytype pricing

The commentary is based on 3 reviews from Swifytype G2 reviews.

Swiftype's pricing is a concern for some users, particularly smaller businesses, with some reviews mentioning its high cost. While the pricing details aren't specified, it's perceived as more suitable for larger organizations with bigger budgets.

See the Swifytype pricing page.

  • Swifytype has a free trial.

Standard
$95 per month

Core Elastic Stack features, including security, discoverability, alerting, and basic AI-generated summaries.

Gold
$109 per month

All Standard features plus reporting, third-party alerting, Watcher, and multi-stack monitoring.

Platinum
$125 per month

All Gold features plus advanced security, machine learning, cross-cluster replication, and enhanced support.

Enterprise
$175 per month

All Platinum features plus searchable snapshots, Elastic Maps Server, and premium support.


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Swifytype FAQ

  • What is Swifytype and what does Swifytype do?

    Swiftype, now part of Elastic, is an enterprise search solution that helps users quickly find information across websites, internal knowledge bases, and support portals. It's known for its speed, scalability, and AI-powered search and analytics. Swiftype is suitable for businesses needing robust search capabilities.

  • How does Swifytype integrate with other tools?

    Swiftype integrates seamlessly with help desks, CRMs, and other business applications. It also connects to various data sources, including websites, databases, and file storage systems, enabling unified search across your organization. This streamlines information access for both employees and customers.

  • What the main competitors of Swifytype?

    Alternatives to Swiftype include Algolia, Elastic Enterprise Search, Glean, and Dashworks. These competitors offer similar AI-powered search capabilities for websites, internal knowledge bases, and other applications. They focus on speed, relevance, and ease of use, catering to various business sizes and needs.

  • Is Swifytype legit?

    Swiftype, now part of Elastic, is generally considered safe and legitimate for enterprise search. It's known for speed and scalability, suitable for businesses with large amounts of data. However, consider exploring alternatives like Algolia or Elastic Enterprise Search based on specific needs.

  • How much does Swifytype cost?

    Swiftype's pricing starts at $79 per month for the Standard plan, $159 per month for the Pro plan, and custom pricing for the Premium plan. There's no free plan, but a free trial is available. Is Swiftype worth it? It depends on your specific needs and budget.

  • Is Swifytype customer service good?

    Customers praise Swiftype's customer support for being responsive and helpful. Users appreciate the easy setup and customization options. Some users would like more advanced search customization features.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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