Kai Moon
Tech | Startups | CS @ Complete (YC W22), Kaimoon.notion.site
With over 8 years of experience shaping Customer Success strategies at early-stage, high-growth startups, I have a proven track record of driving customer satisfaction and long-term retention metrics through exceptional customer relationship management. I am a fervent researcher and tech enthusiast with a passion for business solutions that make a difference.
Kai's tech stack
Steal my tech stack 👀
18 tools
Superhuman
"Email" - Kai Moon
Blazing-fast email for power users. Streamlined, AI-powered productivity.
Slack
"Team & Customer Comms" - Kai Moon
Team communication and collaboration, all in one place.
Aligned
"Sales & Onboarding Room" - Kai Moon
Shared workspace for sales teams and clients to close deals faster.
Attio
"CRM" - Kai Moon
Customizable CRM: Build, track, analyze, and collaborate.
Pylon
"Customer Support, Ticketing, & Knowledgebase" - Kai Moon
Centralize customer support, automate workflows, scale with ease.
Customer.io
"Account-Based Marketing" - Kai Moon
Targeted messaging across email, SMS, and in-app.
Jimo
"Product Adoption" - Kai Moon
Guides users inside your app, boosting engagement and adoption.
Notion
"Notes & SOPs" - Kai Moon
Your connected workspace for notes, tasks, wikis, and databases.
Grammarly
"Copy Editing" - Kai Moon
Writes, polishes, and perfects any text.
Scribe
"How-To's" - Kai Moon
Instantly create step-by-step guides with text and screenshots.
Miro
"White-boarding" - Kai Moon
Collaborative online whiteboard for visual teamwork and brainstorming.
Loom
"Videos" - Kai Moon
Record, share, and watch short videos effortlessly.
Zoom Workplace
"Virtual Meetings" - Kai Moon
Connect, collaborate, and work smarter, from anywhere.
OpenPhone
"Phone & Texting" - Kai Moon
Modern business phone system for streamlined calling and texting.
Fellow
"Meeting Agendas" - Kai Moon
Shared meeting agendas, notes, and action items for productive teams.
Fathom
"AI Meeting Summaries" - Kai Moon
AI meeting assistant: records, transcribes, summarizes, and syncs.
Stripe Billing
"Billing" - Kai Moon
Recurring payments, effortless subscriptions, and less churn.
ChatGPT
AI assistant generating creative text and answering questions.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.