Logo of Botkit

Botkit

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.3/5
(6)

Botkit description

Botkit is a tool that lets you build chatbots for your website or messaging apps. As an open-source platform, it's free to use and modify. Botkit provides the building blocks for your chatbot, letting you focus on its purpose without needing to code everything from scratch.


Who is Botkit best for

Botkit is an open-source tool for building chatbots. It offers a flexible platform suitable for businesses of all sizes aiming to automate customer interactions and streamline workflows. Botkit provides the building blocks, allowing developers to focus on the chatbot's purpose without extensive coding.

  • Ideal for small to large businesses seeking to automate customer interactions.

  • Particularly well-suited for e-commerce, marketing/advertising, and professional services.


Botkit alternatives

  • Logo of Botpress
    Botpress
    Build, launch, and manage chatbots with conversational AI.
    Read more
  • Logo of Rasa
    Rasa
    Builds advanced AI assistants for smarter, smoother conversations.
    Read more
  • Logo of Voiceflow
    Voiceflow
    Design and build conversational AI agents, no code required.
    Read more
  • Logo of ChatBot
    ChatBot
    Build and launch custom chatbots, no coding needed.
    Read more
  • Logo of IDETA
    IDETA
    Build, manage, and deploy chatbots without code.
    Read more
  • Logo of QuickBlox
    QuickBlox
    Add chat and video calls to your app.
    Read more

Botkit FAQ

  • What is Botkit and what does Botkit do?

    Botkit is an open-source platform for building chatbots deployable across various platforms. It provides tools and a framework to create conversational interfaces, automating tasks and improving customer interaction. It's suitable for businesses of all sizes seeking chatbot solutions without extensive coding.

  • How does Botkit integrate with other tools?

    Botkit offers integrations with various messaging platforms like Slack, Facebook Messenger, and Twilio. It also integrates with other tools through webhooks and APIs, extending its functionality and allowing connections with CRM and other business applications.

  • What the main competitors of Botkit?

    Top Botkit alternatives include HubSpot Service Hub, a customer service platform with automation and AI-powered insights; TextIt, a no-code platform for multi-channel chatbots; and BotPenguin, which enables customized chatbots without coding. Other competitors are E.D.D.I., Freshdesk, and Salesforce Service Cloud.

  • Is Botkit legit?

    Yes, Botkit is a legitimate open-source tool for building chatbots. It's safe, free to use, and suitable for businesses of all sizes seeking to automate customer interactions. Botkit earned a 4.3/5 rating on G2 based on user reviews.

  • How much does Botkit cost?

    There is no pricing information available for Botkit. It's recommended to contact Botkit directly to inquire about specific product pricing and determine if it's worth the investment for your needs.

  • Is Botkit customer service good?

    While Botkit enhances customer engagement and offers round-the-clock service, some users find its interface less user-friendly and report slow support response times. It's a useful tool with some areas needing improvement.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.